Chevy Equinox Downshift Problems

After MANY days in the shop, GM today will be providing me with a full loan refund after determining that my BRAND NEW (and beautiful I might add) 2011 CHEVY EQUINOX had officially been deemed a "lemon". I purchased it in October, and it broke down on the highway day 13 of ownership.
Even worst, it was in the shop for 45 days on and off again with multiple problems. To add insult to injury, proper customer service was not provided by dealer and no rep from GM or Chevy ever called to check in or lend support during what has been one of the MOST frustrating and disappointing months. Will no be buying another GM product until they get things sorted out and understand what customer support really is.
My recommendation to all is to avoid the frustration. No one wants to pay $25,000 for a brand new LEMON...

Replies to this message:

gmcustsvc (Apr 11, 2011 1:10 pm)

#71 of 89 Re: 2011 Equinox not so great either... [cat317] by gmcustsvc

Apr 11, 2011 (1:10 pm)

Replying to: cat317 (Apr 11, 2011 4:35 am)

cat317,
I truly apologize for your experience with this vehicle. If you need anything or have any questions comments or concerns please feel free to email me directly.
Christina
GM Customer Service

#72 of 89 Re: tire pressure warning light - equinox 2010 [spny10024] by lhebert1

May 09, 2011 (12:37 pm)

Replying to: spny10024 (Sep 29, 2010 5:44 am)

Mine does the same exact thing... ALWAYS the back left tire. What is the deal?? I was wondering if something was wrong with the sensor, or something wrong with rim. I've had my over a year now and it's driving me nuts.

Replies to this message:

gmcustsvc (May 10, 2011 8:58 am)
jonox (May 10, 2011 2:47 pm)

#73 of 89 Re: tire pressure warning light - equinox 2010 [lhebert1] by gmcustsvc

May 10, 2011 (8:58 am)

Replying to: lhebert1 (May 09, 2011 12:37 pm)

lhebert1,

Have you had the chance to take your vehicle in to your local dealership to be diagnosed? Please keep me posted.

Thank you,
Caron, GM Customer Service

#74 of 89 Re: tire pressure warning light - equinox 2010 [lhebert1] by jonox

May 10, 2011 (2:47 pm)

Replying to: lhebert1 (May 09, 2011 12:37 pm)

I had a similar problem which was finally traced to a nail in the tire. You might want to have the wheel removed and tire checked carefully.

#76 of 89 2011 Equinox is driving me crazy!! Please, any feedback would help! by rachamelia

Oct 28, 2011 (11:55 am)

I bought my car on 11/29/10. Since then, it has been in the shop many times for the same issues. I know there has been alot of discussions on here about Equinox problems, I am just trying to narrow it down to see if any one else has had the troubles I have...

- It shifts so hard that I have to check to make sure no one has hit me from behind. It is awful. It was very random when it first started shifting this way, only doing it every few days or so. Now? Every single time I drive it.

- It picks and chooses when it wants to accelerate. This is a fairly new issue, but is quickly getting worse. Much like the shifting problem listed above. Today it actually left me stranded for a moment in the middle of an intersection with cars coming at me full speed. Real safe, huh?

I am very frustrated. This car is brand new. When I take it to the dealer, I am told "that's just how they shift". It is going back today for the accl. issue, so who knows what they will say.

Can anyone tell me anything?

Thank you for your help!!

Replies to this message:

dmathews3 (Oct 28, 2011 1:17 pm)

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