2010 Cadillac SRX

I took the car to the dealer on Thursday, they had to perform a software update to fix the problem. Other that removing all my presets on my radio everything seems to be working OK. THe problem I had with the HVAC controls was also fixed with the software update.

Replies to this message:

gmcustsvc (Apr 25, 2011 1:20 pm)
kec11 (Mar 23, 2012 8:17 am)
- obravada (Jul 02, 2012 8:55 am)

#138 of 144 Re: Clock [obravada] by gmcustsvc

Apr 25, 2011 (1:20 pm)

Replying to: obravada (Apr 23, 2011 8:11 am)

obravada,
Glad to hear this resolved your problems. If you have any other questions comments or concerns please feel free to email me directly.
Christina
GM Customer Service

#139 of 144 HVAC Controls on 2010 SRX by obravada

May 27, 2011 (10:46 am)

I lost the ability to manage the HVAC controls on Monday. While I was driving the vehicle the control push buttons stopped working. I could not change the temp, control the seat heating/cooling option or change direction of the airflow. Since I was in the vacinity of the dealer where I have had all my passed warantee items addressed I stopped and had a mechanic verify that indeed there was a problem. I did not turn vehcile off as the problem diappears when I restart the vehicle. THey had the vehicle for 3 days in there attempt to fix..which was done by updating software that controls the HVAC. I was told that if the problem appears again their next option is to replace the entire center dashboard control modules.

Replies to this message:

ridesallyride (Jul 08, 2011 2:19 pm)
- obravada (Jul 10, 2011 9:25 am)

#140 of 144 Re: HVAC Controls on 2010 SRX [obravada] by ridesallyride

Jul 08, 2011 (2:19 pm)

Replying to: obravada (May 27, 2011 10:46 am)

I had the same problem with my 2010 SRX . I purchased it new last year. Last week I went out of town and didn't have HVAC on the trip home. It worked fine the next day. Today when I took it to the dealer for repair it was working, the service department was at a loss. I found your message and called them to request they update my HVAC software. Thank you for sharing.

Replies to this message:

obravada (Jul 10, 2011 9:25 am)

#141 of 144 Re: HVAC Controls on 2010 SRX [ridesallyride] by obravada

Jul 10, 2011 (9:25 am)

Replying to: ridesallyride (Jul 08, 2011 2:19 pm)

Since I had the software update I have not had any additional problems with the HVAC controls. I'm always glad to share my experiences as I have benefited from the resolutions of other problems on this board.

#142 of 144 Re: Clock [obravada] by kec11

Mar 23, 2012 (8:17 am)

Replying to: obravada (Apr 23, 2011 8:11 am)

Thanks for posting! My 2 year old 2010 SRX just started sticking to daylight savings time and couldn't keep it set an hour earlier. This is my 1st bug after 2 years. Next time I oil change, I'll have them update my clock software.

Replies to this message:

obravada (Jul 02, 2012 8:55 am)

#143 of 144 Re: Clock [kec11] by obravada

Jul 02, 2012 (8:55 am)

Replying to: kec11 (Mar 23, 2012 8:17 am)

I had the same problem with the clock keeping the correct time when changing to and from daylight saving time. I would reset the time to the correct time, as long as the vehicle was not turned off the clock settings worked OK. Stopping the car would reset the time back (1) hour to DST. Needless to say I don't have the car any longer as I found the ride very uncomfortable. I previously owned a 2007 Chevy Tahoe that I traded in for the Caddy..boy do I regret that deal. I was never pleased the ride. Traded the Caddy for a 2012 GMC Acadia SLT2. I'm enjoying the GMC..but wish I had never given up the Tahoe.

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