Last post on Aug 17, 2013 at 6:04 PM
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Nissan Maxima, Automotive News, Sedan
#45 of 136 Re: 2010 Premium and Tech bult Jan 2010 [smarty666]
Apr 16, 2010 (10:42 pm)
I know what you mean. Although my local Nissan dealer does have a very nice waiting room, I have really hesitated even thinking of getting back into a Nissan, because I didn't like the way I was treated when I took my 2002 Maxima in for service over the four years that I had it. They were just kind of rude, not very polite all the time.
Lexus really spoiled me on that front. This is a shame, because I like the 2010 Maxima.
#46 of 136 Re: 2010 Premium and Tech bult Jan 2010 [maximafan]
Apr 17, 2010 (7:58 am)
Infiniti is litterly the same way. I mean you do get a nicer dealership in regards to loaners, elegant waiting areas, slightly nicer service people, but in the end they are just as bad as Nissan with customer service. Its not so much the dealerships that bother me but more coporate. I mean there are times with both Infiniti and Nissan over the years when they don't even return my phone calls when I have a question or problem and when I do hear from them, they tell me to speak to my region rep who knows absolutely nothing about the products and refers me back to the dealership!
Its such a shame because they make such nice products but they charge an arm and leg for vehicles like the Maxima and Murano but don't want to give you the same level of service. Acura and Lexus treat you far better on the customer service front then Nissan/Infiniti!
#47 of 136 Wind Noise 2010 SV
Apr 20, 2010 (7:31 am)
I saw a few posts about this topic (no conclusions) but the more I drive my now 4 month old vehicle, the more I realize that the noise levels are really unacceptable....especially given the overall refinement of the rest of the car. Sounds like the sunroof or front right "A" pillar noise. Any ideas or remedies?
#48 of 136 Re: Wind Noise 2010 SV [maximaron]
Apr 20, 2010 (7:50 am)
To be honest with you, I haven't heard too much wind noise with the car. I have heard an incredible amount of road noise, which most of agreed is the result of the crappy OEM RS-A tires! They just seem to howl on any road surface and any bumps are rough road and transferred and heard into the cabin which really ruins the incredible comfortable and balanced suspension the Maxima has.
#49 of 136 Engine/Catalytic Converter Knocking/Pinging/Clinging Noise
May 10, 2010 (6:12 am)
Hi all, I have a 2010 Max SV with the tech package and I've been having a issue with noise coming from the engine while the car is running and especially when its turned off/cooling off in the garage.
I hear a lot of knocking/pinging/clinging noises coming from below the engine area of the car while I'm driving, the car is idling at a stop, and especially when the car is first cooling off after the engine has been shut off! I mean the thing sounds like a popcorn machine with these knocking/pinging noises while the engine is running and especially when the car is shut off and cooling off in the garage!
I have never heard this noise before from any of my vehicles, except one or two in the past while they were turned off and cooling off in the garage but never to this loud and this much of an extent as this Max. This Maxima does it while the engine is running and you can noticeable hear it really sounds unrefined and cannot figure out why a car with only 8k miles would be doing this. None of my vehicles in the past make this noise while the engine is running, and in fact, I have 2005 FX35, which practically has the same identical 3.5L VQ V6 engine as this Maxima, just with a different HP/torque and it doesn't make any of these noises, not even when cooling off in the garage!
I'm at a loss as to what is wrong. It is definitely not the gas I use because I just usetop tier Shell Premium in my Maxima since day 1 and all my other current cars get the exact same gas from the same station and none of them make this noise. It is not the oil, Nissan gave me regular motor oil for my first free oil change at 3750 and I now have a full synthetic in their at the 7500 mile oil change and the noise was there with both kinds of oil. I've had this noise since about 1000k miles mark on the car so at first I thought it was just the break in from the car being new but at 8k miles on the odometer now, it has not gotten better and seems to be worse and I'm passed the break in period now!
I think I either have valve chatter, a bad spark plug, or a catalytic converter trouble that is making this noise.
I wanted to find out if anyone else had this problem and if so, if you found out what was causing it and how it was fixed, before I take it into Nissan and make a stink! I expect Nissan to play the "oh thats a normal sound game" with me but since my FX35 engine is virtually the same and doesn't make these pinging/knocking/clinging noises, I know that not to be true!
#50 of 136 Re: Engine/Catalytic Converter Knocking/Pinging/Clinging Noise [smarty666]
May 24, 2010 (3:49 pm)
I know this reply is late but I have the same noises when I park in the garage only. My in law who's a mechanic said those sounds are normal. I also have an MDX and it pings when the engine is turned off.
For anyone who's interest I bought a 7 year/100,000 miles extended warrant for $1735 on the internet. That was the best deal I could get from nissan warrantystore.com
#51 of 136 Re: '10 max with sport and tech pkgs. [swtnblk]
Jun 04, 2010 (10:54 am)
I had the same problem with wind noise. I actually had the dealership replace the window because I said it was unacceptable. It actually got a little better but there is still a lot of noise. Don't get me wrong, I love my Maxima. But for $38k I could have gotten a much better made car. This car is way overpriced!!
#52 of 136 2010 Maxima Issues
Jun 04, 2010 (11:23 am)
I've had my 2010 Maxima since December and have been into the shop about 10 times! I can't believe a car that costs $38k would have this many issues. Below are some that were because the car was poorly made and others because the dealership I bought it at has the worst service dept. in America!
First problem I noticed when I started driving it regularly on the freeway was that the steering wheel would vibrate a lot once I hit 65. I took it to the dealership and they said they did an alignment on it. Got it back and it was still doing it. Took it in again and they replaced the tires. Got it back and it was still doing it. Took it in again and they said something was wrong with the front right alignment and now it's fixed. And by George, it was!!
Second problem was the extreme wind noise coming from the front windshield. I mentioned this to the service dept. when my car was in for the vibrating tires and they told me that there was no leaks even though I heard a whistling sound. I didn't accept their answer and had them replace the windshield. The whistling is gone but there is still a lot of wind noise.
Third problem was the driver seat back would move back whenever I accelerated. Took it in and they said it was a known problem and they would fix it. Got it back and a few days later the horrible service dept. issues began to surface. I went to put up my window and the automatic up button didn't work. A day later I went to turn on my heated seat and that no longer worked. Then I noticed my power seat would not function properly. So I took it back in and they needed to order a part for the heated seat. Took it back in another time to get that fixed along with the window and power seat issue. All good until I went into my back seat and noticed that my seat back was falling off! I couldn't believe they gave the car back to me in that condition. So I took it back in to get it fixed and they said they would have to order a part for it. I looked at it when I left and it looked fixed but figured it would fall down again when I went over a bump.
Next issue I noticed in the meantime was that the car felt like I was stuck in a gear and it would be making a humming sound. I also noticed a knocking sound coming from the front of the car, sort of like a loose strut or shock. So I took it in last Saturday so they could check out those new issues and replace the seat back. They told me that the noise was from a wheel barring? that needed to be replaced and they would have to order it for me. Fine, I left the dealership and sure enough the next day I noticed my seat back was again falling off I almost lost it. How can something that looked like it was fixed but wasn't, then was supposed to really be fixed, now be broken?? How does the Service manager not look at a car before it's considered repaired?? I'm dropping off my car tonight to get the engine and noise issues fixed, then I am talking to Consumer Affairs about my issues. This has been the worst 6 months of owning a car EVER!!
If anyone has had similar issues please let me know. I will be writing a letter to Nissan about the quality of this car.
Oh, one last note. How can the trunk not be somewhat powered when you go to open it or shut it? I brought this up to the service dept. and they told me its the way it was designed?? Or, the mud flaps are a joke!!
If you couldn't tell, I'm a little distraught about my Maxima experience.....
#53 of 136 Re: 2010 Maxima Issues [hondafan12]
Jun 04, 2010 (12:07 pm)
I belong to a Maxima forum where once in a while a Nissan Master Technician will come on and try to help us out and answer some of our questions.
According to two separate techs, Nissan is aware that on the 09 and 10 Maxima, there is bad vibration/shimmy issues with the Goodyear RS-As, the front driver and passenger seats have moving/shaking issues, and there is a recall on the front strut insulators. I have had and will be taking my car in again in the next two weeks to address these issues.
According to the techs, Nissan came out with a new TSB on the suspension that if anyone brings the car in under warranty complaining about suspension noises/sounds, etc, which I have begun experiencing, that Nissan is to inspect and replace the front struts/insulators, whether or not the car was under the initial recall period of being manufactured from 08/03/09-08/14/09. Nissan has told me that my car was not apart of the recall yet my door sill says my car was assembled in August 2009 (got it in the middle of Sept 09) so it has to be related!
To be honest with you, I think your making too much about the trunk issue. There are a lot of sedan trunk lids that don't pop up all the way and so the Maxima is hardly alone. I've got the spoiler on the trunk which weighs it down even more so you can imagine how much of a pain it is to lower and raise the thing.
The rest of the issues are legit though and you just have to keep complaining and demanding Nissan does something. Aparently, if you make enough stink about the problems with the tires, and show you spent money on balancing/alignments with no resolve of the vibrations (especially at high speeds), like I have, some Nissan dealers are swapping off the RS-A for Michelin Primacy's MXV4s which has gotten rid of the vibrations/ride quality/noise level issues of the crappy Goodyear's, but keep in mind, this seems to be a dealer specific thing and I don't expect my dealer to do it though the techs told me their dealerships have been allowed to do this and I have heard from some owners online that their dealerships did this as well.
#54 of 136 Re: 2010 Maxima Issues [smarty666]
Jun 05, 2010 (3:33 pm)
Thanks smarty. I got my car back today and the service dept. said no one was able to hear the sounds I was talking about. They're trying to make me think I'm crazy! So I will no longer be going back to that dealership and will make sure Nissan knows about the service, or lack of, I received there. I'll be taking my car to another service dept. to follow up on the suspension noises. Thanks for the info, I'll be sure to bring it up at the next place I go to. As far as the tires go, I haven't had any more issues after the finally fixed the vibrating. I'll keep my fingers crossed.