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GMC Acadia Water Leaks

330 messages,  Last post on May 06, 2013 at 8:02 PM

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What is this discussion about? GMC Acadia, SUV

Messages Page 10 of 34

#84 of 330 Re: 2008 major water leaks [gmcustsvc] by sandra33

Sep 27, 2011 (5:24 pm)

Replying to: gmcustsvc (Sep 27, 2011 12:22 pm)
My Acadia visited our local GMC dealership today where we purchased it from.
I showed the tech all the diffferent places the water had been coming in from,
there were numerous. He was interested in getting it fixed, they always do a good job--no complaints here on that one. By the time I got home from work my vehicle was finished, so my husband brought it home. The service manager said the tech cleaned out the sunroof drain/checked sunroof adjustments/cleaned weather strip and sealing area, checked for bulletins, water test and drove--no water came in. He also did a recall on it too--replaced the front seat mounted side impact airbag connectors. He was very sincere when he said if we even think there is a leak to bring it back immediately. I have hope it is fixed. To our suprise, on the bill it was marked no charge. Sandra33

#85 of 330 Never ending leak by rstringer

Sep 30, 2011 (12:50 pm)

2008 Acadia. This is a great car if not for the leak problems. Three years running had major leak issues. Very poor design of the Sun Roof drainage. 1) A recall because the drain tubes were to short, this caused major short circuits in the fuse block which is mounted so low that is under water when leaks fill the floor. 2) Drains in the Sun Roof clog and water runs down the side panels and inside the windshield to create havoc with electrical switches and computer. 3) While we do live in Washington state where there is much rain but little sun. The Sun Roof is seldom if ever open, again clogged drain, replaced damaged switches and fuse block (again), and carpet pad to the tune of $1,200. In a dry climate this car may excel in a wet climate it is sorely lacking. Just got this car back yesterday and I pray for a dry winter.

#86 of 330 Re: 2008 major water leaks [sandra33] by gmcustsvc

Oct 03, 2011 (11:56 am)

Replying to: sandra33 (Sep 27, 2011 5:24 pm)
sandra33,
I am happy to hear things went well! Sounds like you have a great working relationship with your dealer, and we appreciate your loyalty. If you need anything else feel free to contact me. Enjoy your day!
Christina
GM Customer Service

#87 of 330 Re: 2008 major water leaks [gmcustsvc] by sandra33

Oct 03, 2011 (3:45 pm)

Replying to: gmcustsvc (Oct 03, 2011 11:56 am)
I have to say that my acadia went through a couple of rainy days and it hasn't leaked yet. Hopefully it just needed the sunroof adjusted and the drains cleaned out and now it is all good:) Thanks, Sandra33

#88 of 330 Re: Never ending leak [rstringer] by gmcustsvc

Oct 05, 2011 (6:22 am)

Replying to: rstringer (Sep 30, 2011 12:50 pm)
rstringer,
 
I apologize for the problems you have experienced with the leaking. Please keep us posted if you have any problems this winter.
 
Thank you,
Caron, GM Customer Service

#89 of 330 1st MAJOR tansmission issues.......NOW water leaks? This is NOT OK! by amandab331

Oct 05, 2011 (12:36 pm)

I am an original owner of a 2007 Acadia SLT2 (which cost a pretty penny I might add). I live in Central California. We had out 1st rain of the season last night and I was surprised at what I found when I got in my car. My dashboard, over the glove compartment was wet. I could not tell if it was coming from the windshield or from the sunroof because it was 6:45am and it was still dark outside. I got in the car and started driving and all of a sudden there was a sound of water sloshing around and it sounded like it was INSIDE the roof. I am a single mom, one income and I work 12 hrs a day. I am extremely upset (could be due to all the other issues I have had with the car) and I am absolutely irritated and have NO energy or time to even deal with the dealership, who I am sure will tell me to bring the car in and then tell me the can’t find anything wrong. My time is valuable and limited. I saw other posts of the same problem that others were having on Edmunds.com. I want something done and I want the car fixed. I can’t afford another car or crazy repair bills because of the poor workmanship on my car.

#90 of 330 leaking sunroof??? by kvrealtor

Oct 05, 2011 (5:39 pm)

We had a ton of rain here in northeast this past week and my sunroof or maybe windshield is leaking and now i think i am having electrical problems bc my radio randomly turns on with no key in ignition and my car won't shut off right away after taking key out...weird stuff...help anyone???

#91 of 330 Re: leaking sunroof??? [kvrealtor] by gmcustsvc

Oct 06, 2011 (8:23 am)

Replying to: kvrealtor (Oct 05, 2011 5:39 pm)
kvrealtor,
 
I apologize for the problems you are experiencing with your vehicle. Were you planning on taking the vehicle a GM dealership? Please keep me posted when the issue has been taken care of.
 
Thank you,
Caron, GM Customer Service

#92 of 330 Scream or Cry by sadowneroh

Oct 14, 2011 (7:07 am)

We just picked up our used 2008 Acadia SLT1 Monday night (10/10). I "was" the car I have been waiting for for 9 1/2 years. We are single income family who takes care of what we have and holds on to cars as long as we can. So I thought I had researched this model but as I found out last night finding this forum, I did not. At first I felt so blessed to find the make/model that fit our predetermined budget..it was just everything I wanted and I couldn't believe it fit our budget. When I did test drive it last Thursday, I noticed moisture near the roof of the moonroof. The dealer said they would take a look at the seal. Upon agreeing to buy it Sat., they said they had fixed the problem the replaced the "front" sunroof seal that was the problem. It was literally the only "flaw" that I saw..beautiful shape coming off a lease. We only had Monday night to pick up due to husband working out of state coming home for weekend. It was dark when we finally got the keys to take home. So we didn't notice any moisture/water noise that night driving home. The next morning taking my sick son to the doctor's, we pulled out of our drive to a rush of water coming in through the passenger airbag and we heard water just rushing around above. Being my son home sick all week, I didn't drive it again until last night (Thurs.) in the rain(we live in Ohio) to find more water coming in passenger side AND water dripping on my hand while driving coming in through the driver airbag! I felt sick. I immediately Googled "Acadia water leakage" to find this forum.
 
So, here I am with a car that I've had for four days with a problem that seems to be huge and never ending. My husband and I won't be making our first payment until 11/24. Our state's lemon law not for used cars. In reading every discussion since the beginning, we don't have the money to spend on continually fixing the roof...we took money out of our very small savings for the down payment. I don't want to take to the dealer we bought from for repairs since they are not GM dealer and obviously didn't know how to fix the problem anyway..they are an hour away too. I think we are going to take it to a local GMC dealer to get their opinion and see our options. Again, we do not have any extra money right now to pay for extensions, seals, etc. We had planned on having this car for the next 6+ years. By the way my son has asthma so from reading this discussion the water I'm sure is going to be an issue....ugh!
 
Caron and Christina from GM customer service, you have been involved in this forum...what should we do???

#93 of 330 Sad news from the (wet) Northeast by guy559

Oct 15, 2011 (5:57 pm)

Hi all,
 
First question - with all the issues with body welds and water intrusion, why hasn't there been some sort of class action lawsuit brought against GM (whether car is in/out of warranty)?
 
That being said, here's our situation:
 
My family and I just returned from a 3 1/2 year tour in Japan with the U.S. Navy. In anticipation of our return, my wife searched through a lot of vehicles and specs for a car that would meet the needs of our growing family, and fell in love with the GMC Acadia. We did a lot of research, but didn't hear anything concerning water intrusion.
 
We returned at the end of July, and I purchased a used 2008 GMC Acadia SLT2 for my wife -- her dream car! We bought it from a dealer in Texas the week after returning, and promptly drove it to our new duty station in Rhode Island. Two weeks after moving here (in August) we started to notice a strong musty smell in the car. It has rained numerous times since then, and the smell has only gotten worse. We thought that it might be the A/C unit, so we bought some spray to clean the A/C intakes and vents, but it only masked the underlying odor. Fast forward to today, when we noticed the smell was back in force (rained hard last night), and this time there was water trickling down the driver side frame beneath the dash. We also drove it tonight, and noticed that there was significant water under the driver side floor mat and the bottom gauge cluster lights have shorted out - a safety hazard.
 
Unfortunately, this is our only family car, leaving us with very little recourse. GMCCUSTSERV, it appears that you are actively working to assist members of the Edmunds forums. I will send you an email immediately to see if you can help. My wife LOVES her car, but we paid a significant amount of money to have it moldy, shorting out, and leaking after two months of ownership - please help!
 
All the best,
  Guy

Messages Page 10 of 34

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