Last post on May 20, 2013 at 1:51 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
#287 of 332 Re: GMC Acadia Leak [beck001]
Dec 17, 2012 (2:16 pm)
We're so sorry to hear about this leak in your new Acadia! Are you already working with your dealership on this? Please let us know if there is anything we can look into for you - we can be reached at socialmediagm.com (include your name, the last 8 digits of your VIN, and a summary of the situation with your inquiry). Otherwise, we look forward to any updates.
Sarah, GM Customer Service
#289 of 332 Re: Another DISAPPOINTED Acadia Owner [ahuff03]
Dec 26, 2012 (10:01 am)
Just go read post #140 in its entirety. It explains the issue with probably 90% of all the 2008 Acadia roof leaks. Basically, 1) clogged drain tubes on the front sun roof and 2) extra holes in the roof design on the back "moon roof". This was at least the precise issues with our 2008 and many others I verified with the GMC Dealer I dealt with. By the way, there are very good GMC dealers and some very bad GMC dealers out there. You just have to spend time to find the good ones.
#291 of 332 Re: Another DISAPPOINTED Acadia Owner [anikon4me]
Jan 02, 2013 (10:21 am)
Thanks to everyone for this forum. We had a leak in our 2007 Acadia back in 2010 in Virginia. We thought it was something to do with the noreaster that came through (our floor boards in the front were soaked, then we started getting water in our interior lights) and we filed a claim with our insurance. We appear to have continued to have problems after a GM dealer there said they fixed the sunroof tubes and sealed screws in the roof rack. We never see water but when the truck sits in the sun we get moisture in the interior windows following rain. We were just getting ready to take it to a dealer to determine if it was from the work done on the insurance claim or something new. I was suggested to search if others had a similar problem and found this. So going to bring it up to the dealer and will likely bring this up to our insurance company if it does appear to be like these issues.
#292 of 332 Re: Another DISAPPOINTED Acadia Owner [candhfranklin]
Jan 02, 2013 (11:22 am)
Keep us posted on what you hear from the dealership! If there is anything you would like for us to look into for you, we can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far with your inquiry).
Sarah, GM Customer Service
#293 of 332 2008 Acadia water leaks
Jan 02, 2013 (2:04 pm)
We had a water leak in April 2012 in our 2008 Acadia which we bought used in July 2011. Dealership fixed for free by removing trash and doing something w/ the drainage tubes. Now it is happening again but much worse. Yesterday, water was coming in from multiple locations...Third row seat belts, backup sensor, third row lights, dvd player....It's like it was raining in my car. I'm just letting the car dry out today. I don't know if anything is working or not. I spoke w/ Ashley at GM customer service. She called the dealership for me and they called me to set up a time for the water leak people to look at it again. Thankfully, they warranty their work so this won't cost me anything. Ashley is also setting us up for cost assistance in the event that this does cost us some money to get fixed. I am very upset that we were sold a car w/ known issues and it was never mentioned!!!! I don't want this car any more. I love the Acadia. I want another one without a sunroof or moonroof. The fact that GM hasn't issued a recall for this is absolutely ridiculous!!
#295 of 332 Re: Another DISAPPOINTED Acadia Owner [gmcustsvc]
Jan 15, 2013 (9:21 am)
They found the leak in the viewing window on the roof (don't know what you call that fixed window). I am having my insurance review it to see if they can tie it to the 2009 claim. But doesn't look good. So guess I will be dealing with the clean-up costs to get rid of the smell. The Dealership did a nice job of trying everything they could to find the leak. I appreciate their effort. Now to deal with the mounting costs now. Oh and they did pay for a rental while they were finding the issue. That helps.
#296 of 332 Re: 2007 GMC Acadia-water leaking [gmcustsvc]
Feb 06, 2013 (2:33 pm)
I purchased a used 2008 GMC Acadia almost three years ago. The CARFAX report for the vehicle showed that the sunroof recall work had already been completed. After the first time it rained, I noticed what appeared to be a water stain at the base of my sun visor. Living in South Texas, it rarely rains, but when it does, the water comes into my car under the dash, through the base of the visor, directly from the sunroof and around the driver door. I've had all the issues everyone else has expressed including time periods where my car wouldn't start. When we researched, we found that a common reason for the symptom was a wet driver side floor. Sure enough, we got out the wet vac and towels and let it sit overnight. The next day, it started right up. I'm also tired of being rained on INSIDE my vehicle. The carpet stinks like old socks. I'm too embarrassed to bring anyone else in my car. It's really frustrating because I love the features in the car. Local GMC dealership in Corpus Christi could not fix it. We still owe two years of payments on this vehicle with three kids in college and all driving their own cars, need to get out from under this DRAIN on our finances. Do we have any options?