Last post on Dec 09, 2013 at 1:09 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
#286 of 340 Re: GMC Acadia Leak [gmcustsvcsarah]
Dec 17, 2012 (12:31 am)
I just purchased a new 2012 GMC Adacia Denali a few weeks ago. There was a hard rain this weekend and the interior was soaked in the rear area due to leak(s). The interior lights were full of water and 3 of the 4 rear seatbelts were soaked - not to mention the seats, headliner and carpet. So I can empathize with mgermaine. Now I get to see how GMC and the local dealer handle this.
#287 of 340 Re: GMC Acadia Leak [beck001]
Dec 17, 2012 (1:16 pm)
We're so sorry to hear about this leak in your new Acadia! Are you already working with your dealership on this? Please let us know if there is anything we can look into for you - we can be reached at socialmediagm.com (include your name, the last 8 digits of your VIN, and a summary of the situation with your inquiry). Otherwise, we look forward to any updates.
Sarah, GM Customer Service
#289 of 340 Re: Another DISAPPOINTED Acadia Owner [ahuff03]
Dec 26, 2012 (9:01 am)
Just go read post #140 in its entirety. It explains the issue with probably 90% of all the 2008 Acadia roof leaks. Basically, 1) clogged drain tubes on the front sun roof and 2) extra holes in the roof design on the back "moon roof". This was at least the precise issues with our 2008 and many others I verified with the GMC Dealer I dealt with. By the way, there are very good GMC dealers and some very bad GMC dealers out there. You just have to spend time to find the good ones.
#291 of 340 Re: Another DISAPPOINTED Acadia Owner [anikon4me]
Jan 02, 2013 (9:21 am)
Thanks to everyone for this forum. We had a leak in our 2007 Acadia back in 2010 in Virginia. We thought it was something to do with the noreaster that came through (our floor boards in the front were soaked, then we started getting water in our interior lights) and we filed a claim with our insurance. We appear to have continued to have problems after a GM dealer there said they fixed the sunroof tubes and sealed screws in the roof rack. We never see water but when the truck sits in the sun we get moisture in the interior windows following rain. We were just getting ready to take it to a dealer to determine if it was from the work done on the insurance claim or something new. I was suggested to search if others had a similar problem and found this. So going to bring it up to the dealer and will likely bring this up to our insurance company if it does appear to be like these issues.
#292 of 340 Re: Another DISAPPOINTED Acadia Owner [candhfranklin]
Jan 02, 2013 (10:22 am)
Keep us posted on what you hear from the dealership! If there is anything you would like for us to look into for you, we can be reached at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far with your inquiry).
Sarah, GM Customer Service
#293 of 340 2008 Acadia water leaks
Jan 02, 2013 (1:04 pm)
We had a water leak in April 2012 in our 2008 Acadia which we bought used in July 2011. Dealership fixed for free by removing trash and doing something w/ the drainage tubes. Now it is happening again but much worse. Yesterday, water was coming in from multiple locations...Third row seat belts, backup sensor, third row lights, dvd player....It's like it was raining in my car. I'm just letting the car dry out today. I don't know if anything is working or not. I spoke w/ Ashley at GM customer service. She called the dealership for me and they called me to set up a time for the water leak people to look at it again. Thankfully, they warranty their work so this won't cost me anything. Ashley is also setting us up for cost assistance in the event that this does cost us some money to get fixed. I am very upset that we were sold a car w/ known issues and it was never mentioned!!!! I don't want this car any more. I love the Acadia. I want another one without a sunroof or moonroof. The fact that GM hasn't issued a recall for this is absolutely ridiculous!!
#295 of 340 Re: Another DISAPPOINTED Acadia Owner [gmcustsvc]
Jan 15, 2013 (8:21 am)
They found the leak in the viewing window on the roof (don't know what you call that fixed window). I am having my insurance review it to see if they can tie it to the 2009 claim. But doesn't look good. So guess I will be dealing with the clean-up costs to get rid of the smell. The Dealership did a nice job of trying everything they could to find the leak. I appreciate their effort. Now to deal with the mounting costs now. Oh and they did pay for a rental while they were finding the issue. That helps.