Last post on Jun 17, 2013 at 10:08 AM
You are in the GMC Acadia
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GMC Acadia, SUV
#266 of 338 Re: Water leak in my 2008 Acadia [snorander]
Oct 02, 2012 (8:39 am)
Well, just got off the phone with the dealer. The sun roof drains are working properly, & they are still looking. Said they might have to drop the headliner & if they do it will cost me more than the $90 fee to find the leak...lovely....
#267 of 338 Re: Water leak in my 2008 Acadia [snorander]
Oct 02, 2012 (10:54 am)
i had the same issue i dont have a sun roof ..but i did have the situation with me taking the key out and the car still running ,,there was a leak in the front under the dash they said the windshield was not sealed properly and water in on the passanger side and wet the circuit board they replaced it and also it came in through drivers side so make them check the circuit board and see if it is getting wet
#268 of 338 Re: Water leak in my 2008 Acadia [snorander]
Oct 02, 2012 (5:18 pm)
"A customer states water is leaking on front right floor, check & advise"
"water tested vehicle, found no water entering vehicle. checked sunroof drains. Drain not blocked. Checked AC drain. Drain not blocked. Could not duplicate concern."
Lovely, Have to make another appointment so they can dig further into the car & look for the leak. My problem started after I went through a large puddle. And it definitely got the ecbm wet as the car wouldn't shut off and I got all kinds of alarms. Once it dried up all those problem went away. So next visit they will look at the ECBM area......So $90 and a day without the truck and no answers yet....
#269 of 338 Going back to the dealer next week to look some more
Oct 03, 2012 (3:54 am)
Going back in a week from Thursday to have the dash taken apart to see if it is getting in back there. I'm sure it got the BCM wet since the car wouldn't shut of and I got a ton of warning lights & alarms. They all disappeared after the car dried out a little bit. Another $90 to get it check, hopefully this time they will find something. I am 100% sure now that this started after going through a big puddle around 25mph.
#270 of 338 Re: Going back to the dealer next week to look some more [snorander]
Oct 03, 2012 (7:37 am)
I had the same issue with the Acadia running and several electronic issues. I also got a "engine hot a/c off" message. Also a severe battery drain. Have your dealer check the Fuse Block. Mine was corroded and needed to be replaced (I had a leaking sun roof). Call GM and complain. Get an incident #. Make some noise. You might be able to get all your money back. I got all but $180 back.
#271 of 338 Re: Going back to the dealer next week to look some more [snorander]
Oct 05, 2012 (4:59 am)
I had the same issues with the leaks, it took the dealer 6 visits to finally throw in the towel and send it to a water specialist. I am now a couple of months out from getting it back from the specialist and am still leak free as far as I know. They re-routed the drain hoses and had to seal both sunroofs in different places. They did not give me a detailed description of the work since it was paid for by the dealer but the service tech told me as much as he knew. I am thankful that I had such a great dealership to work with and after the 2nd visit was not charged more and was even provided with a rental on a few of the occasions. If you are not happy with the service you are getting I would recommend finding a new dealership to work with or going straight to someone who specializes in water damage and sunroof leaks since that is who they ultimately sent me to anyway. I wrote all of my updates on here in a post titled "so dissapointed" and it goes through my whole process with the leaks, I was hoping that it could help others out eventually as to what helped and didn't. I know how frustrated you are and hope they are able to resolve your leaks sooner rather than later. I had to have my BCM and Fuse Block replaced in the process and I can tell you that it is not an inexpensive repair. There are lots of TSB#'s online for the Acadia that relate to different leak issues as well. Oh, and that smell never goes away, even now, there are no leaks (that I see) anytime it is rainy or even humid my car smells like a wet dog wearing stinky running shoes. I would imagine the entire carpeting and interiors that have gotten wet will need to be replaced eventually to get the smell out.
#272 of 338 GMC customer service
Oct 11, 2012 (4:04 am)
Floor was wet again today when I dropped it off at the dealer this morning. Here's to hoping they find the leak this time. I e-mail Sara/GMC customer service a week ago and never heard back anything from them. I am sure they could give a Rats ass about me as I am not the original owner.....ughhh
#273 of 338 Re: GMC customer service [snorander]
Oct 11, 2012 (5:50 am)
We're sorry that it's taken a bit to get back with you! Our main email responder has been out sick and we're working to get caught up. If you haven't heard back by 4:30pm EST this afternoon, please try resending the email and we apologize again for the delay!
Sarah, GM Customer Service
#274 of 338 Re: GMC customer service [gmcustsvcsarah]
Oct 11, 2012 (5:57 am)
I resent an e-mail this morning
#275 of 338 I have allways be a loyal GMC guy, but....
Oct 11, 2012 (6:29 am)
It's really frustrating, as I love the Acadia, but I can't afford to be throwing $100 a week to the dealer to try and find the leak. I have owned 3 GMC s-15 Jimmy's & and a GMC s-15 pickup before this and never had any problems with them. I have loved all my GMC's, but that being said, if I can't get this resolved soon I will be looking to get rid of it and move onto another brand