Ask the Car People.SM


GMC Acadia Water Leaks

338 messages,  Last post on Jun 17, 2013 at 11:08 AM

You are in the GMC Acadia Forum.

What is this discussion about? GMC Acadia, SUV

Messages Page 27 of 34

#261 of 338 Water leak in my 2008 Acadia by snorander

Sep 29, 2012 (6:56 pm)

My recently purchased 2008 GMC Acadia SLT2 with dual moon roofs has developed a leak. I noticed the smell a month ago and thought it was the AC. So I bought some ac cleaner and the problem seemed to go away. We have had rain the last few days here in New Hampshire and the smell is starting to return. After running an errand today, I turned off the ignition and removed the key, the car kept running almost like it was dieseling and finally shut off after a few min. I noticed some other electronic issues, radio turning on by itself, dash warning lights, etc. I looked around the car and noticed the passenger floor under the mat was all wet. So I am assuming I have a sun roof drain problem.
 
    The sunroof drains were fixed under warranty before we bought the truck several years ago. I looked in the sun roof drain pan and the drivers side was dry, but the passenger side was wet and had a puddle. Of coarse this all showed up after the 90 day warranty from the dealer I purchased it from expired and the 10 year/100,00 mile GM warranty expired on 7/31/2012. Just my typical luck. Any help would be greatly appreciated.
 
Christina GM Customer Service are you out there?
 
Steve

#262 of 338 Re: Water leak in my 2008 Acadia [snorander] by snorander

Sep 30, 2012 (6:12 am)

Replying to: snorander (Sep 29, 2012 6:56 pm)
Car is starting & shutting off properly this morning and all warning lights are gone. Pull the passenger side kick panel & pulled the carpet back. The back of the carpet is soaking wet & there was water sitting on the floor pan. Cleaned up all the water I saw and I have my heater in the truck to dry out the carpet as much as I can. Planning on going to the dealer on Monday to discuss my water leak problem. After reading all this and other forums, and since all my warranties have expired, I am not very optimistic at all.

#263 of 338 Re: Water leak in my 2008 Acadia [snorander] by snorander

Oct 02, 2012 (4:10 am)

Replying to: snorander (Sep 29, 2012 6:56 pm)
Dropping my acadia off at the dealer this morning. $90 to find the leak & then from there who knows.....

#264 of 338 Re: Water leak in my 2008 Acadia [snorander] by gmcustsvcsarah

Oct 02, 2012 (6:04 am)

Replying to: snorander (Oct 02, 2012 4:10 am)
Good morning snorander!
 
We're sorry that we didn't see your post sooner - if you had wanted for us to check into anything further we can be reached at socialmediagm.com (include your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership).
 
We hope that the appointment goes well today on your Acadia and look forward to any updates you have.
Sarah, GM Customer Service

#265 of 338 Re: Water leak in my 2008 Acadia [gmcustsvcsarah] by snorander

Oct 02, 2012 (7:04 am)

Replying to: gmcustsvcsarah (Oct 02, 2012 6:04 am)
Thanks Sara. E-mail has been sent
 
Steve

#266 of 338 Re: Water leak in my 2008 Acadia [snorander] by snorander

Oct 02, 2012 (9:39 am)

Replying to: snorander (Oct 02, 2012 7:04 am)
Well, just got off the phone with the dealer. The sun roof drains are working properly, & they are still looking. Said they might have to drop the headliner & if they do it will cost me more than the $90 fee to find the leak...lovely....

#267 of 338 Re: Water leak in my 2008 Acadia [snorander] by frzdawn

Oct 02, 2012 (11:54 am)

Replying to: snorander (Sep 29, 2012 6:56 pm)
i had the same issue i dont have a sun roof ..but i did have the situation with me taking the key out and the car still running ,,there was a leak in the front under the dash they said the windshield was not sealed properly and water in on the passanger side and wet the circuit board they replaced it and also it came in through drivers side so make them check the circuit board and see if it is getting wet

#268 of 338 Re: Water leak in my 2008 Acadia [snorander] by snorander

Oct 02, 2012 (6:18 pm)

Replying to: snorander (Oct 02, 2012 9:39 am)
"A customer states water is leaking on front right floor, check & advise"
 
"water tested vehicle, found no water entering vehicle. checked sunroof drains. Drain not blocked. Checked AC drain. Drain not blocked. Could not duplicate concern."
 
Lovely, Have to make another appointment so they can dig further into the car & look for the leak. My problem started after I went through a large puddle. And it definitely got the ecbm wet as the car wouldn't shut off and I got all kinds of alarms. Once it dried up all those problem went away. So next visit they will look at the ECBM area......So $90 and a day without the truck and no answers yet....

#269 of 338 Going back to the dealer next week to look some more by snorander

Oct 03, 2012 (4:54 am)

Going back in a week from Thursday to have the dash taken apart to see if it is getting in back there. I'm sure it got the BCM wet since the car wouldn't shut of and I got a ton of warning lights & alarms. They all disappeared after the car dried out a little bit. Another $90 to get it check, hopefully this time they will find something. I am 100% sure now that this started after going through a big puddle around 25mph.
 
Steve

#270 of 338 Re: Going back to the dealer next week to look some more [snorander] by philly_fire_lt

Oct 03, 2012 (8:37 am)

Replying to: snorander (Oct 03, 2012 4:54 am)
I had the same issue with the Acadia running and several electronic issues. I also got a "engine hot a/c off" message. Also a severe battery drain. Have your dealer check the Fuse Block. Mine was corroded and needed to be replaced (I had a leaking sun roof). Call GM and complain. Get an incident #. Make some noise. You might be able to get all your money back. I got all but $180 back.

Messages Page 27 of 34

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement