Last post on Dec 09, 2013 at 1:09 PM
You are in the GMC Acadia
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GMC Acadia, SUV
#204 of 340 Re: GMC ACADIA SUNROOF LEAKS!! [queenladine]
May 22, 2012 (1:58 pm)
Sorry to hear about your issues. I had the same issue with a 2008 i bought that leaked big time 3 weeks after I bought it with the first heavy rain. I forced my dealer to take the car back after a month and half (it was not easy). I wrote info on this in an earlier post that I can't find now, but I wanted to mention that when I was doing my research on the leaks I looked through hundreds of posts/boards. I came across someone that took their car to a glass/windshield shop. The story goes that if you remove the stationary moon roof from the top, you will find a few extra holes that GM designed the car with that they never actually used in the end. So what happens is when it rains the water overflow drains into the edge of the sunroof as it should but because GM plugged the holes with foam the water seeps through into the headliner. The post stated that the glass guy plugged the two holes with rubber sealant and the car hadn't leaked since. These holes cannot be viewed from the bottom (i.e. removing the headliner) on from the top; that is why the service deparments never find it. I ended up getting a brand new 2011 that had a different roof rack system and has not ever leaked on me (knock on wood!); so I never got a chance to try this. But it makes sense. See if that works.
#206 of 340 GMC Acadia Leak
May 23, 2012 (7:21 am)
I have a 2008 GMC Acadia that has a chronic leak. On December 13, 2011, I had sunroof removed and the dealer body shop installed new drain lines. They inspected it and tested it with no leaks. However, the car battery was died and the check engine light was on so dealer had to run a diagnostic and dry out the eletrical system. All this seemed to fix the problem but I was skeptical about the $425 bux I spent. And I was right.
On May 22, 2012, same thing. Water through passenger side airbag and sunroof. Check engine light was on and car was dead. I managed to jump start it and dropped it off at dealer again.
What is going on here? I see all of these posts, why is there no recall? It's a major safety hazard driving while water gushes into your car not to mention the health issue of standing water causing electrical fires and mold buildup.
Could someone at GM give me some advice?
#207 of 340 Re: GMC Acadia Leak [tombenham]
May 23, 2012 (8:58 am)
I see you've had work done already to try to resolve this leaking issue but this was unsuccessful. What we can do through our department is set up a Service Request, which enables us to contact your dealership to check into progress, and potentially send it to a District Specialist. To do this, we would need for you to send the following information to socialmediagm.com:
Your name and Edmunds username
Phone and address
The last 8 of your VIN and current mileage
The name of your involved dealership
GM Customer Service
#208 of 340 Re: GMC Acadia Leak [tombenham]
May 23, 2012 (1:16 pm)
Post an update if you can. I have a similar issue, recalled front sunroof leaks that were covered a while ago. But now rear moonroof leaks causing electrical problems costing $1200+ . Happening again after 5 months? Hoping I'll get more than 5 months.
#209 of 340 Re: GMC Acadia Leak [domp]
May 30, 2012 (9:51 am)
My 2007 Acadia has been in service 8 or more times for this same type of leak. The dealer has been very accomodating asides from not being able to fix the problem. I can't understand how they can keep it under the shower and run it through the car wash multiple times and not recreate the leak. Then I get it back and it leaks after the first minor rain. It leaks through the airbags, lights, seatbelts, tv and anywhere else it can find. I paid for the repair the first time and ever since they have given us a rental and tried to repair it free of charge. I finally spoke to the service manager and asked him when they are going to throw in the towel and admit that they can't fix it. He spoke to GM and they said that they would take $3000 off the purchase of a new vehicle. Not sure what they would give me for a trade. I think they should buy back the vehicle, but they won't because there are too many miles.
#210 of 340 Re: GMC Acadia Leak [duvill]
May 30, 2012 (12:12 pm)
This is a real serious problem!!! I recently bought a 2008 Acadia in November 2011. I am sorry to say that I too am experience not just a leak this is running water. I didn't realize what the horrible smell that we were smelling in April, the smell of horrible eggs, and mildew. The bad part is I have started having terrible asthma attacks. Well this is because there is mildew under the carpet in the front driver and passengers side. I am now suffering with a terrible sinus infection and have had constant asthma attacks from the fact that it keeps raining in my vehicle. We have cleaned the mold taken it to the shop and they told us that the problem was fixed, I am contantly itching and feeling sick when I get in the vehicle. due to my health and these people are telling me that they will try to see what they can do. I have called a lawyer and I am also going to call 7 on your side. I have my doctors letters and pictures of the mold and water. I mean business and GMC is going to have to do something about this problem. I have also printed every site which talks about the leak including this one dated back from Aug 2009.
#211 of 340 Re: GMC Acadia Leak [duvill]
May 31, 2012 (4:51 am)
Good morning duvill,
I'm glad to hear that your dealership has been so accommodating through this process, but I'm sorry that you have had to go in multiple times to try and resolve the leaking concern to no avail. It looks as though a very good offer has already been made to you, but if you would like for us to check into this further we can be reached at socialmediagm.com
All the best,
GM Customer Service
#212 of 340 Re: GMC Acadia Leak [ladyraczee]
May 31, 2012 (5:44 am)
ok so i purchased this acradia feb 1st its been in the shop many times every 2 weeks cannot make it through a month with out issuses it has been in the shop for engine issue ( care still running with no key for about 3 mins at a time) brakes, water leaks through the dash board a few times, steering issues and lastly this weekend i planned my sons birthday party out of town all set to go get on the highway and my lovely arcadia decided to quit on us it was 90 degrees out my baby is 9 months old we were on the side of the highway for 3 hours ridiculous i love my truck but it is very unsafe unreliable ... 4 year loan and i dont think the truck will make it throgh the loan GMC has to do better this was a rip off the truck is very pretty to look at but that wont take you far ....... sucks currently truck is at the dealer waiting in line to get serviced ....7 days so far
#213 of 340 Re: GMC Acadia Leak [frzdawn]
May 31, 2012 (7:02 am)
I'm sorry that your new Acadia has been having so many difficulties between the water leaks, steering issues, and vehicle shut down. I hope that everything goes well with the dealership today, and if we can look into this further please email the following information to us at socialmediagm.com: your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service