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Last post on May 06, 2013 at 8:02 PM
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GMC Acadia Forum.
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GMC Acadia, SUV
Mar 09, 2012 (1:37 pm)
Strange experience - bought 2008 'certified used' Acadia November 2011. Have been in dealership two times already. Most recent experience - I was making a left turn & as I was just about perpendicular to the cross traffic the transmission quit engaging & I was totally stuck blocking traffic. Two gentleman pushed can out of the way...seems there is a Transmission plate issue. OMG. Husband & I are totally dissatisfied. My two prior vehicles I made it well into the 200k miles range with minimal issues (Buick Regal & Lincoln LS)...I try to support our American Car manufacturers but am concerned with this cruddy GMC experience.
#175 of 330 Re: Transmission [wisniewski97]
by gmcustsvcsarah
Mar 10, 2012 (6:46 am)
Good morning wisniewski97,
I'm sorry to hear that your certified Acadia is having some difficulties! Is your vehicle currently into the dealership for your most recent concern with the transmission plate? How is everything going?
Sarah
GM Customer Service
#176 of 330 2008 GMC Acadia Moonroof Leak
by kevandkel1
Mar 12, 2012 (12:31 pm)
I'm very disappointed in some aspects of my 2008 Acadia. The issue of the month is now my back moonroof leaks in to my rear dome lights and leaks all over the back of my car making it smell terrible. I spent WAYYYY too much on my car to have some of the issues it has. This one isn't covered by recall and I'm of course out of warranty. Although they look nice and handle nice, this vehicle is a POS when it comes to some stuff.
#177 of 330 Re: 2008 GMC Acadia Moonroof Leak [kevandkel1]
by gmcustsvcsarah
Mar 13, 2012 (8:11 am)
kevandkel1,
I'm very sorry to hear about the moonroof leak you've described in this post. How had you planned on getting this resolved?
Sarah
GM Customer Service
#178 of 330 Re: 2008 GMC Acadia Moonroof Leak [gmcustsvcsarah]
by kevandkel1
Mar 13, 2012 (11:42 am)
We have contacted Beck and Masten South in Houston. We inquired with them if it was under the recall that they had awhile back and maybe we had just not received the notice. They said it was not. We need to get it fixed, but doubtful it will be with that dealer anyways. We have had poor luck with them fixing any of our issues with this dealership. Either way it will need to be soon before we have extra mold growing in the backseat.
#179 of 330 Re: 2008 GMC Acadia Moonroof Leak [kevandkel1]
by gmcustsvcsarah
Mar 14, 2012 (5:22 am)
I definitely understand. If you do work with a dealership, please let us know! I understand that this isn't always an option, however.
All the best,
Sarah
GM Customer Service
Mar 26, 2012 (3:52 pm)
I also have been having issues with my 2008 Acadia. Seems my sunroof is leaking and the water drains down through the dashboard. First time this happened, the air bag light came on but went off a few days later. Then when I would turn the car off, it would continue to run. Next morning the car was dead. I jumped it, drove it to the dealership, explained the problem but of course could not duplicate it there. Dealership said I needed a new battery and the air bag sensor needed to be replaced. (nothing was said about having the sunroof drains unclogged) Had the battery changed only and all was good until the next time I was in the rain and the same course of events occur with the addition of the the service engine light coming on. Made another appointment to have the car serviced in a couple of days. My Acadia has 43,500 miles on it and it is garaged. The other issue is the noise from the steering. Very annoying.
Can anyone that can give me suggestions on how to rectify this or report this to GMC? I am clueless on how to do this and it seems as there are lots of others with similar issues. I really need a reliable car to help with my new twin grandsons.
Mar 27, 2012 (6:31 am)
Congratulations on your new twin grandsons, annaz2!
If you wanted to get in touch with us about the leak, steering noise, and service engine light, please send an email to socialmedia
gm.com with: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership as well as the date of your appointment. My coworker Christina, who answers inbound emails from the forum, will advise you further.
All the best,
Sarah
GM Customer Service
#182 of 330 Re: Annaz2 [annaz2]
by frzdawn
Mar 27, 2012 (6:32 am)
hi i just wanna say that i just got my arcadia back from the dealer second time around on leaks i dont have a sun roof but my truck the first time was doing the same when i turned it off the engine was still going so i took it in i was told that there was a leak on the passanger side the circuit board got wet and thats why that happen so they dried it changed the board seal the so called leak .... about a week later it rained out and wet came in on the driver side all over my shoes ... and once again i turned the truck off and it continued to go nothing stops it you just have to wait so i took it back to the deal i was told that the windshield was leaking they replaced my windshield ...its kinda hard to get it to do it while its at the dealer i but somehow they made it do it again so you may wanna mention the circuit board on the passanger side behind the glove box .... and it may go away after that sunroof is sealed ...hope this helps you ... p s i just got my truck back yesterday for this hopefully it does not happen again ..... good luck
#183 of 330 Re: Annaz2 [annaz2]
by kevandkel1
Mar 29, 2012 (11:16 am)
My steering has been making noises for the past 2+ years. I went to the dealer 3 times while under warranty in 3 months and they always made up an excuse and said they fixed it. Never truly fixed it. So good luck!! My current mechanic said he heard they might have a recall on it soon. Seems as though the power steering fluid just disappears. No leaks to the outside of the system, but always ends up low. Weird...