Last post on Jun 17, 2013 at 10:08 AM
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GMC Acadia, SUV
#164 of 338 Water Leaks, Faulty Air Bag, Steering, Trans...you name it!
Jan 10, 2012 (10:11 am)
This morning I Googled "problems/complaints GMC Acadia" and was truly astounded by all the hits I received!
I bought a 2008 Acadia SLT brand new, right off the lot and started having problems with it immediately! On my way home from the dealership my car started make a horrible screaching sound that was coming from under the car/tire area. Being a girl and knowing nothing about cars, I tried to describe it to the dealership and basically they thought I was crazy as I could never recreate the sound in the drive around the block with the service tech. After 3 trips to the dealership, they still couldn't determine what was wrong. Within those 2 months, I also started having trouble with my airbags whereas the "check airbag" warning was constantly illuminated. I took my Acadia a 4th time for the airbags and still had a problem with the screaching sound under my car. When picking it up, I was told that the airbag sensor had come loose and was resaudered and that they finally located the problem with the screaching sound after driving my car for a given length of time...it had something to do with the plates inside the wheels heating up and causing them to scrape against something??? Since then, my car has been into the shop no less than 12 times for the airbag sensor (it amazes me how this thing keeps coming loose???).
My car now has 45,000 miles on it and low and behold, 2 months ago, the transmission when out while in route to school with a car full of my carpool kids. My car had to be towed to the dealership and was there for 3 weeks. I had the same problem, as everyone seems to have on here, with the reverse plate and some ball bearings also needed replaced.
Last week I received a recall notice (the first one I've ever received I might add) to fix the headlamp situation.
I am at my witts end with this car and yesterday was the straw that broke the camels back! As I was driving something kept catching my eye in the rear view mirror; sure enough I had water POURING from my rear dome light! It has been raining for over 24 hours and I have now had 5 towels in the back of my car because a bucket won't stay upright.
I am fed up and furious with all the problems I have had and it's apparent I am not alone!!!! I have heard talk about a class action lawsuit and would more than support one at this point. I can't believe our government, via OUR TAX dollars, bailed out GMC when they needed help, but they won't stand by their product and resolve what they know is the biggest LEMON that ever came off their assembly line.
#165 of 338 Re: Water Leaks, Faulty Air Bag, Steering, Trans...you name it! [cocoftw]
Jan 10, 2012 (10:54 am)
We would like to establish a Service Request for you through Customer Service, if you like. Please send us an email with more information, including your name/Edmunds username, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service
#166 of 338 Re: Major water leaks in 2011 GMC Acadia Denali [cbrown2008]
Feb 06, 2012 (6:13 pm)
We are having the exact same problems with our 2008 and now have electrical problems due to the water leaking in. I had to post after your comment on the GM service rep. I wonder if they are actually doing anything with that info or just trying to appear concerned!! Sooo frustrating. Good luck!!
#167 of 338 Re: Major water leaks in 2011 GMC Acadia Denali [woofa23]
Feb 07, 2012 (5:59 am)
I'm sorry you're having difficulties with your Acadia; we are available to look into this with you by getting a Service Request set up if you like. Please feel free to contact us via email with more information, including your name, the last 8 of your VIN and current mileage, and the name of your current dealership.
GM Customer Service
#168 of 338 Re: Major water leaks in 2011 GMC Acadia Denali [woofa23]
Feb 07, 2012 (3:40 pm)
GMC customer service did absolutely nothing for me. Because I have the best insurance company they pushed the problem off on them. My insurance company got screwed but did me right by totaling the vehicle and paying me top dollar value because of the low mileage and otherwise excellent condition. I am now a very happy new owner of a Hyundai Sonata. From what I have read in this and other forums, the fixes they offer for this problem are only last temporarily. I recommend that you do what you can to get the vehicle fixed then get rid of it as soon as possible. Best of Luck!
#169 of 338 Re: Major water leaks in 2011 GMC Acadia Denali [dg79]
Feb 07, 2012 (6:30 pm)
Cursed with a 2008 Acadia SLT2 sunroof etc. 114,000 miles later....... Leaking roof several visits but fixed by parking in my garage. New transmission 75000 mi. Power seat never worked on drivers side when I used, I'm 235 lbs, worked fine for my much lighter wife. Fuse box had to be replaced because of the leaks. Now warranty is off and the other day all lights on dash stayed on and car would not shut off when key was removed. This happened before and the fix was replacing the fuse box. I decided to tackle this one myself. I removed fuse box from under dash (passenger side behind glovebox). I dissected the box and found quite a bit of corrosion (terminals jumped on the grids). I cleaned the best I could and all is good, and guess what..... Seat works!!!! Hasn't worked for me since 30000 mi. HMMMM did they replace the fuse box or maaaybe a little tap of a hammer until the lights in the dash went out????? I have been a true american car lover collector etc but not sure what to think of this new gen $37000 piece of S#!^. I will do my homework on the next car. Good luck out there all you Acadia owners.
#170 of 338 GMC acadia Water Leak
Feb 27, 2012 (5:55 pm)
Hey, I just noticed that water is leaking out of the dome lights behind the passenger bucket seats of my 2007 GMC Acadia. I called GMC's customer service to report my problem and got the response that I need to take it to the dealer and GMC would not be able to help me. File number 71-1043313924. So, much for the major guard warranty that I am out of by 5,000 miles but doesn’t end until the end of March. This is frustrating. I wish I had been aware of this problem before my warranty ran out. I had smelled the musty odor for a while, but I never knew why.
#171 of 338 2008 gmc arcadia
Feb 28, 2012 (1:16 am)
e upfront....not to mention that whine coming from the front
- OK so I have this 2008 Arcadia and I had the truck 1month my truck
is back in the shop again for the fifth time .. today again. The truck wouldn't start after three times it started I got to my next destination and turned the truck off s
tepped out side the car and it was still running without a key Amazing sounded like someone was shaking a bag of change then it shut off by itself.... I'm really starting to get nervous I don't want the car anymore fearing me and my children will be stranded somewhere ...when I got to the dealer nothing but I do hear a funny nois
told the dealer about this the last 4 times its been with them my mechanic says it really sounds like the power steering ....... tomorrow ima having to let them know they can
#172 of 338 Re: GMC acadia Water Leak [kreynolds1]
Feb 28, 2012 (6:35 am)
Good morning kreynolds1,
I looked up your Service Request and see that your agent has requested you to visit a dealership before looking into cost assistance, and has scheduled a call to you on Friday March 2nd at or after 5:30 pm. Does this time work for your agent to call you? I can advise them differently, if you wish.
GM Customer Service
#173 of 338 Re: 2008 gmc arcadia [frzdawn]
Feb 28, 2012 (6:43 am)
I can understand why you are feeling anxious about these concerns, frzdawn. It looks as though you're visiting the dealership again tomorrow for these concerns? Have you already worked/are you working with Customer Assistance on this? If you would like to get a case started, please send us an email at the address located in my profile (include a link to this thread as my coworker Christina answers incoming emails from the forum and will need context, your name/Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership).
GM Customer Service