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16 months of water leaks

8 messages,  Last post on Dec 06, 2009 at 4:00 PM

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What is this discussion about? GMC Acadia, SUV


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#1 of 8
16 months of water leaks by acadiaregret
Aug 03, 2009 (10:35 am)
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I don't know of any advice you guys can give me, I really just need to vent a little this morning.
My 08 Acadia started leaking 3 months after I bought it and was back at the dealership 24 days in the first year with 16 days being just for water leaks. They sealed windows and doors, unclogged drain tubes,performed the drain hose recall etc and the car has continued to leak.Even in a mild rain I can look up and watch water come through the sides of the sunroof. After a heavy rain the drivers seatbelt is wet when I pull it out and the carpet next to the seatbelt housing is damp. Yesterday after a heavy rain I got in the car and when I took off I heard a noise and looked in the rearview mirror to see water POURING out of the rear dome lights and back up sensor. The rear seats and carpet were soaked as well as the DVD remote and headphones that were back there. This makes 16 months my Acadia has leaked and there is no doubt that the car is full of mold. I tried dealing with GM customer service getting an offer of free oil changes for my trouble. I hired a lawyer who says I am well within the lemon guidelines and has filed a lawsuit against GM for a refund. GM has been dragging this out since Oct 08 hoping I will give up. Their latest offer is $4500 cash,I keep the Acadia,and I pay the $4000 in attorney fees. The dealership I bought the Acadia from showed no mercy on me which suprised me since they had been in business for over 40 years. They had my car at the end of Dec to take care of 9 problems. After 7 days they returned my car with most of the repairs not even attempted. They said they would pick up my car the following Monday to finish but never did. They kept putting me off over the phone then I read in the paper that they had sold out to the local Chevy dealer. The Chevy dealer says he only bought the assetts of the GMC dealership not their liabilities. No repairs have been done to my car since Dec 08 meaning I have lost 7 months of valuable warranty. This $44,000 Acadia looks great sitting in my driveway which is where it stays most because I am barely getting 10 mpg. After a year and a half of ownership I only have 10,400 miles because we can't take it anywhere.
If anyone from GM reads this post,you have made it clear that you don't care if I ever buy GM again. I don't know if you realize that my co workers,my friends and family and all my facebook connections hear about this on a regular basis. Good luck convincing them that "the new GM is different".
#2 of 8
Re: 16 months of water leaks [acadiaregret] by ralka
Aug 17, 2009 (6:25 pm)
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Replying to: acadiaregret (Aug 03, 2009 10:35 am)

sounds like the rear sunroof drain tubes. if they followed the recall instructions properly the rear tubes would have had extensions installed at the back of the drain tray, front of the tube section . than they would have to be sure that the tubes are not angled up anywhere ( otherwise the water draining out of the sunroof has nowhere to go but in). other issues include stationary roof glass mounting flange with extra holes.
both of these require them to lower the headliner. also there are issues with the front drain tubes having restrictors in them allowing for easy debris build up and blockage of tube, this has been an ongoing problem for a long time, and if your dealer doesn't recognize text book symptoms of these issues i would contact the district rep. and go to another gmc dealer. the latest is that the dealers can only work on their product line for warrenty repairs, it is a
3 hour repair
 
good luck
#3 of 8
Help terrible water leaks in my 2008 SLT acadia by acadialeaks
Nov 01, 2009 (9:29 am)
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I am reading these posts - I have the same horrible leak issues WHAT HAPPENED - did you get repaired? sue? get a new car? a buy out? please let me know!
#4 of 8
Re: Help terrible water leaks in my 2008 SLT acadia [acadialeaks] by acadiaregret
Nov 04, 2009 (9:13 am)
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Replying to: acadialeaks (Nov 01, 2009 9:29 am)

I filed a lemon lawsuit in Feb. of this year and to date I have spent $5k in attorney fees and I am still waiting on a court date. GM is dragging this out to see if I will give in. The lemon guidelines for my state are very clear and my car does fall into the lemon category so I'm not giving up. GM customer service is a complete joke so don't even waste your time with them. If I had to do it over again I would have first contacted my states Attorney Generals office and the Better Business Bureau involving both the dealership and GM. I have read that people have luck this way because there is a stricter deadline to get things settled rather than wait on the court system. Good luck!
#5 of 8
Re: Help terrible water leaks in my 2008 SLT acadia [acadiaregret] by acadiaregret
Nov 04, 2009 (9:31 am)
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Replying to: acadiaregret (Nov 04, 2009 9:13 am)

Now 21months of water leaks and counting. A couple of months ago the leaks got so bad that water was coming out of the overhead DVD player. I found another dealership to look at it, but because of the ongoing lawsuit with GM they wouldn't even touch it untill I signed a document saying I would not hold them responsible. They replaced the rear sunroof and as of yet I haven't seen any water coming in the rear. The front sunroof is leaking worse that it ever has but we have not had enough heavy rain for the drain trays to overflow.
#6 of 8
Re: Help terrible water leaks in my 2008 SLT acadia [acadiaregret] by ralka
Nov 06, 2009 (5:53 pm)
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Replying to: acadiaregret (Nov 04, 2009 9:31 am)

the front sunroof drain restrictors require about a half hour per side to repair, than the front leaks go away
#7 of 8
Six modules freeze after being rain storm by jer1007
Nov 11, 2009 (7:21 pm)
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2007 GMC Acadia with 35,000+ miles. In rain storms for 2 days. Parked in home garage and after 3 days would not start. Towed to dealership and after 3 weeks of haggling with GM and insurance company still no resolution. Six module frozen and need replacing at an estimate of $1892. GM says says lightening must have hit vehicle and insurance says no evidence of entry or exit of lightening. The drain was fixed on a company recall. Have not noticed water leaking inside.
#8 of 8
water, water, water..... by acadialemon
Dec 06, 2009 (4:00 pm)
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I own a 08 and have had so much problems due to water leaks. My car was in the shop over 8 times in one shop and in June I took it to another dealership shop they had my car for over 3 month a total of 95 days in that shop. I have my acadia back and apparently it is now fixed. It looks like crap in the inside. It has been taken appart some many times. They have replaced the head liner 3 times. My air bag light warning never turned off and they tired to fix. Still having issue with seat belt and air bag light. going out of town is a big issue. We really dont know if the air bags work. I paid 43,000 for a car that looks like its been threw the ringer. everything inside has scratches, knick and uneven parts. I can't even type because, I am so upset at the state my car is in. I have hired a lawyer and we have requested GM to buy back my car. I don't know what else to do. Lemon law has to be filled within the year. We have had so much electrical work done on the car. So many different hands have worked on a 2008 car. The only thing that should been worked on a 08 car is oil changes and rotation of tires. My car drives and looks like shit.

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