Last post on Jun 17, 2013 at 7:26 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#540 of 2022 Ping and Tick sounds like Diesel
Sep 02, 2010 (7:29 am)
It is nice to know that I am not alone. I have had my 2010 Equinox 4cyl AWD for a year now and have 39,700 miles on it (I commute 3,000 miles a month). Prior to this I have only had 1 problem and that was with the rear wiper motor that will fail under stress (i.e. constant usage during a rain storm or snow storm.) That was replaced under warranty. The only other issue was the recall on the module controlling the defrost/dash and that has been completed as well. Starting in the last week or two I thought I was hearing a louder noise coming from the engine compartment, it was a pinging/ticking noise, most noticeable at acceleration from stop and when in parking lots. It is very noticeable in reverse, perhaps the best description is that it almost sounds like a weak diesel engine noise. It was confirmed today by co-workers as I was parking my vehicle. I called the Chevy Customer Care line and they informed me that they had no service bulletins or issues filed as of yet, but informed me of a service bulletin about what sounds to me like an evap emmisions venting issue similar to the problem they had with the Silverados of the mid 2000's. I will have the dealer take care of that. I worked in the car business for about a decade as an ACDelco parts distributor and have heard my share of issues and this is definitely a problem with something in the powertrain. I have read earlier somebody from GM on here mentioning a "natural" ticking noise from the fuel injection, which I am familiar with and has been there from the beginning so I do believe it is meant to be there. However, the noise I have now is about 10 times greater than that and is apparently getting worse. The car will be at the dealer all day Tuesday 9/7 and hopefully they can sort it out. I am curious about this supposed computer fix as I can completely believe that it is an issue with the computer. I love this car and previously owned a 2006 Nox as well. I have religiously serviced the oil according to Onstar and engine life recomendations and I have only used Mobil 1 synthetic. I have always owned GM vehicles and love the brand, but this has the potential to put a very sour taste in my month if GM does not fix it and I will not pay a dime to get it fixed so the dealer better not start throwing things out there that need to be fixed on this. I'll keep this updated with any results.
#541 of 2022 Re: Sticky Steering, no heat with remote start [gmcustsvc]
Sep 02, 2010 (10:43 am)
Thank you for your interest. This issue just started two days ago and I have not yet had the vehicle diagnosed. My dealer is 40 miles away - they gave great service and I got a great deal but it makes taking the vehicle in for service a bit of a headache. I am considering using another (closer) dealership's service department but they blew the initial sale and I feel strange going back there for service.
#542 of 2022 Re: Sticky Steering, no heat with remote start [riksco]
Sep 02, 2010 (11:54 am)
I can understand taking your vehicle to be fixed can be a headache. When you take your vehicle in please keep me posted on how everything goes. Thank you,
Mariah GM Customer Service
#543 of 2022 Re: Sticky Steering, no heat with remote start [riksco]
Sep 02, 2010 (12:57 pm)
I would not worry about going to a different dealer for service, most service departments are cut off from sales anyways and it is not likely they will care.
#544 of 2022 Re: Ping and Tick sounds like Diesel [twotennoxowner]
Sep 03, 2010 (5:11 am)
Keep me posted....my posts states almost the same
My nox started at 5,000. Since I have upgraded to
prem. fuel and it has helped
#545 of 2022 Re: Is the Equinox V6 ok? [back2front]
Sep 03, 2010 (5:32 am)
Ok so I have been back and forth to the dealership and once again the dealership was told by GM to do all these so called "tests", the tests were performed and they thought they solved my ticking/rattling/pinging problem. Picked it up drove around for about a half hr and NO NOISE I THOUGHT to myself YEAH it's finially fixed...............NOPE and hr goes by and YUP it's back. The service manager say's try using a higher grade and see if it helps. I took your advise and the service managers advise and I have to say yes it does help! It definately does put a dent in my wallet. Also I would like to add though which I may not have stated previous, I don't like the way the car down-shifts and bucks at low speeds. I mentioned this to the dealership and they said that should be all related to my issue and with the new software update later this month should take care of all what were are experiencing?
#546 of 2022 Re: Ping and Tick sounds like Diesel [kristy8]
Sep 03, 2010 (6:04 am)
The plot thickened a little. My oil life indicator says that it was fine and no need to change it yet, but for the heck of it when I left work yesterday I decided to check the oil (I do know that they are not related, that being oil level and the indicator). I could not possibly believe that using M1 Synthetic the oil could be burning, but when I checked the oil it wasn't even registering or maybe just barely at the bottom of the dipstick. I was shocked, luckily there is a parts store around the corner, I went over there and bought 3 courts of M1 Synthetic and a bottle of Lucas Oil stabalizer ($35 bucks, thanks GM) and it took 2 Qts of M1 to register on the dipstick. I drove the 77 miles home and let it sit for a bit in the driveway and checked again and it was only half way up the dipstick, so I added the Lucas. It is a tone quieter now, but I am concerned about the idea of this burning oil, that is rediculous that this car should do that, I am now logging when I add oil and how many miles and will check it ever other fill up, which is basically every 3rd day. I have readed elsewhere on Edmunds and on other sites that this is becoming a common complaint amongst Nox owners, GM better have a fix.
#547 of 2022 Re: Ping and Tick sounds like Diesel [twotennoxowner]
Sep 03, 2010 (8:55 am)
Did it consume (burn) oil when you first got it, prior to the first oil change? It is possible it is as simple as the ring not being put on the oil filter correctly. This is one of the disadvantages of a cartridge style oil filter compared to the normal canister ones. Not saying it is, but it could be.
#548 of 2022 Re: Is the Equinox V6 ok? [kristy8]
Sep 03, 2010 (8:59 am)
Did they tell you what the update is supposed to fix besides just saying "it should fix your problem."? Is it another update to the transmission calibration?
I have also been using premium fuel the past couple months and noticed a big difference in engine noise and performance (same issues everyone else had - "dieseling", loud ticking, a little pinging on occasion under acceleration). I wonder if they just set something too low for the 87 fuel to try and obtain the higher mpg? I wonder if 89 octane would be enough? Hmmm...
#549 of 2022 Re: Ping and Tick sounds like Diesel [wallyuwl]
Sep 03, 2010 (9:01 am)
I'll look into it. To be honest, I have not really been to concerned about checking the oil because I figure the vehicle is newer and it shouldn't be an issue. Now that it has almost 40,000 miles on it I will have to check it all the time to be sure.