Last post on Dec 08, 2013 at 6:10 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#2176 of 2371 Re: sold the 2010 equinox [franfol]
Aug 18, 2013 (5:36 pm)
I sold my 2010 equinox and bought a Great Honda Pilot that I love so much! This is a super "luxury car that drives like a gem. As soon as I sold the Chevy I received a letter from a lemon law attorney on the 2010 equinox. I followed through and sent them all my invoices from the dealer for the last three years. I can still get a settlement without owning the car. Now just waiting to see what transpires.
I will keep all updated on any progress.
#2177 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [jpatrick2]
Aug 18, 2013 (5:56 pm)
received the letter but the pump issue had already occured and repaired by the dealer in 2012, mechanic said they alreasdy knew the situation back then so I am surprised that the letter comes out in 2013 only....
#2178 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [didhedoright]
Aug 19, 2013 (9:43 am)
I got this letter 2 wks ago. Is this related to the engine pinging issue? my 10' equinox constantly has this issue. the dealer updated ECM approx. 1 yr ago but it didn't work. now they insists that's the inherent noise from DI engines even when I took this letter to them. I guess they'd rather wait until the engine completely fails?!
#2179 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [ally2002]
Aug 19, 2013 (9:59 am)
I also received this letter last week. I am currently on my 4th timing chain and would have loved to have this earlier. I am now past the mileage listed on the letter to have it fixed by. I am going into the dealership tomorrow for another issue (wheel bearing replacement), and will bring my letter to see what they can do about it. I really would love to get this replaced and covered by GM as I do not want to cover this out of my own pocket. My letter stated to have the repairs done by 193,000km (in Canada), but I am at 206,000 now myself (I was at 205,000km when I received the letter - they were just teasing me apparently). I am starting to get that loud engine noise again (that preceded all of my other timing chain replacements). I did have my engine replaced at 135,000km, but the timing chain and guide pins were not part of that replacement. I cannot wait to get out of this car!
#2180 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [jessequinox]
Aug 19, 2013 (10:23 am)
Was everyone supposed to get this? I have a 2010 and did not. My engine was already replaced at 43,000 miles and it's running okay, but I don't like the fact that pseudo-recall letters are going out and I haven't gotten one.
#2181 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [elli2]
Aug 19, 2013 (3:34 pm)
I have seen elsewhere others have received the letter a various times, one today. I should imagine they will send you one also. If you have your vehicle registered at my.gm.com you should see the info on extended warranty there
#2182 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [ray80]
Aug 20, 2013 (11:20 am)
I have not received a letter but I think I should. I had the terrible noise issue plus the HVAC issue. Parts were replaced less than a month ago, now I am seeing the need to aid oil. My oil life shows 79 % of life left. The dealer put in 4 quarts on 7/23/2013. I've filled up my car twice since then and today I added a quart and half of oil. Last week I added nearly a quart. The oil light never comes on to show low oil, but It was surely low. I have purchased four new GM cars before, but nothing like this Equinox 2010. By the way I use Moboil 1 oil.
#2183 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [jessequinox]
Aug 20, 2013 (11:45 am)
I just got back from the dealer, the letter is based on 2010 and 2011 engines (2.4L 4 cylinder). When they replaced my engine with a 2012 engine, these components mentioned in the letter are changed as well. So no need for me to have these done. So if you have had the engine replaced with a 2012 or 2013 you will not have to have the repairs mentioned in the letter (according to my dealership). They actually had the mechanic go in and check (no charge to me) to double check.
#2184 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [cjga]
Aug 20, 2013 (11:50 am)
DO NOT RELY on the oil life monitor!!!!!! I can't stress this enough... keep checking your oil. I had the same issue - contact GM customer service and get a case file going. Get your dealer to do an oil consumption test - a necessity that has to be completed to prove the engine problem and get GM to replace the motor.
At the end, as my dealer was doing the last oil consumption test ( they were checking the oil every 800 miles for 5 different trials), the oil pan developed a crack in it. Also keep an eye on what the dipstick shows - during the last test, when I was checking the oil, there was a white, snotty type of substance on the stick.
Its a hassle I know, but GM in the end stood behind the power train warranty and my dealer installed a new engine.
#2185 of 2371 Re: 2010 - 2011 2.4L engine Sevice Letter [kwnoxca]
Aug 20, 2013 (3:11 pm)
We are sorry to hear of the issues you're experiencing with your Equinox, and understand the frustration this may cause you. We would also be more than happy to contact your dealership regarding your concerns. If there's also any additional recall information we can look into for you please let us know.
GM Customer Care