Last post on Dec 08, 2013 at 6:10 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#2103 of 2371 Re: Same Question as before [cjga]
Jul 19, 2013 (4:57 am)
You would think that this would be a "logical response" to this issue, ---- BUT car manufacturers are VERY reluctant to do a mass recall!
If we could find a 2010 Chevrolet Equinox owner that uses Chevron Gasoline exclusively in his / her vehicle, and who DOES NOT have any of these problems we would know that a "fuel additive" could eliminate the problem.
Chevron gasoline contains a fuel additive that controls carbon, and cleans the fuel system. It is known as "Tectron!" This additive can be purchased in automotive supply stores, and it is recommended that it be used in the fuel every 3,000 miles.
Back in the late 90's Outboard Marine Corporation the manufacturers of Johnson & Evinrude Outboards had major problems with "carbon" in their fitch engines. Those boat owners who used Chevron Gasoline never had any problems. QUESTION: ---- Could "history" be repeating itself, but now in land based engines? I just took delivery of a new boat, and I am using an upper cylinder lubricant in the fuel of the I/O engines.
Best regards to all! --------- Dwayne
#2104 of 2371 Re: so scared right now [breaneensam]
Jul 19, 2013 (11:04 am)
so I they dont have a loaner vehicle but the part for my car came in on Wednesday but no one called to tell me this anyway then they tell me they cant squeeze me in until Monday so I cant get a rental until then but I dont understand why when I brought the car in on this monday and you tell me to keep driving this faulty car until the part comes in and now I have to wait until the next monday to get the work done when its clearly a safety hazard for me to keep driving this car and now their telling me they can get me a rental for a discounted price are you kidding me also today the radio, air, heat buttons all stopped working and chevy is saying there is a recall on the heating and windshield wiper defrost modules. this so disappointing I waited six years to get an SUV I wanted to stay with GMC but this is too too much my truck is just falling apart on me and no one will help thats all I keep hearing I guess I'm just going to keep calling I guess and maybe I'll find someone to help me!
#2105 of 2371 Re: so scared right now [breaneensam]
Jul 19, 2013 (12:25 pm)
You could make a phone call to the Chevrolet Division of GM, and speak to a customer's relations person. ----- Make a list of all the deficiencies with regards to your vehicle. ------ They will give you a "case number." ------ When you take your vehicle in for service, ---- present your "case number" to the Service Advisor. ----- When speaking with the Customer Relations Person of GM tell them what dealer your are bringing your vehicle to for service. ----- (BE "VERY PROFESSIONAL" WITH BOTH GM AND THE DEALERSHIP!) ----- Once you have a "case number" you now have GM working with your dealer on your vehicle. ------- I had an issue with my 2010 LTZ 4 cylinder Malibu with regards to the wrong software for the engine. (The engine was surging!) I opened a "case number" with GM, and the vehicle was repaired under warranty within one day! -------- I was VERY HAPPY with the way I was treated by both GM and the dealer. ---- My Malibu is running GREAT! ----- Everyone was VERY professional! ----- Best regards. ----- Dwayne. ----
#2106 of 2371 Re: Same Question as before [Stever@Edmunds]
Jul 19, 2013 (1:54 pm)
The problems with the 2010 fleet did not take 3yrs to crop up. Seems like they started the first year.
Still would like to know difference between L.A.F. Engine & L.E.A. Engine??
#2107 of 2371 Re: Same Question as before [dowop]
by Stever@Edmunds HOST
Jul 19, 2013 (2:08 pm)
All I know is that Wikipedia page I think I already linked.
The LAF has a 11.4:1 compression ratio that helps build power, slightly dished pistons that increase combustion efficiency and injectors with an application-specific flow rate.
The LEA has a a compression ratio of 11.2:1. It adds direct injection and electronic throttle control.
#2108 of 2371 Warranty Work is basic stuff / Your over reacting
Jul 19, 2013 (5:02 pm)
Your over-reacting this is not all that bad; what year is your Gm Suv and how many miles are on this Suv? Are you the first owner or is this a pre-owned Suv? If GM warranty guide lines were followed since inception / purchase; you should have no problem getting all reasonable work done and dealer should provide you with a loaner / rental vehical. If Warranty guid lines were breached by owners that is a different matter!
#2109 of 2371 Re: Same Question as before [djm2]
Jul 20, 2013 (4:13 am)
ADDITIONAL INFORMATION WITH REGARDS TO THIS TIMING CHAIN / DIRECT INJECTION PUMP ISSUE!
Just for discussion purposes, lets assume that GM and the dealer replaces the timing chain and the "direct injection fuel pump" with a new / improved / redesigned pump that no longer dumps fuel into the engine's crankcase. ---- This does no mean that your problems are over. ----- The oil that was "diluted by gasoline" destroyed the timing chain, and it also caused damaged to the cylinder walls, and the engine bearings at the same time. (IF YOUR ENGINE IS USING OIL NOW, THIS IS THE CAUSE OF THE PROBLEM!) ----- Putting a new fuel pump and a new timing chain assembly on the engine is only putting "first aid" on a major problem! ----- The engine needs to be rebuilt. ----- Left in this state, it will be an "oil burner!" ---- If my Equinox was under a GM extended warranty, I would NOT accept this minimum repair. ----- If your vehicle is NOT under an extended warranty, then you have to make your own decision. Your position is not as strong!
Should GM rebuild the engine? ----- YES! ---- But what they "should do" and what they "will do" are two different things! ------ If the fuel pump destroyed the timing chain, GM should remove the engine from the vehicle and install a fully dressed replacement engine with an "updated direct injection pump." ----- Your engine would be then sent back to the factory to be remanufactured. ---- This is done all the time in the "marine inboard / I/O engine world!" ------ When new boats come from the factory with defective engines, the "engine manufacturer" has the dealer remove the bad engine and a complete fully dressed engine is provided as a replacement. Customer satisfaction is VERY IMPORTANT in the boat sales world! These are BIG ticket items!
ON THE OTHER SIDE OF THE ISSUE, if GM and the dealer are replacing the "timing chain," and the "direct injection fuel pump" with the "same direct injection fuel pump" that was used when the vehicle was manufactured, the problem will return, and this will be an "on-going issue" for the life of the vehicle!
Best regard to all! ----------- Dwayne
#2110 of 2371 2010 Equinox Engine Problem
Jul 20, 2013 (8:23 am)
I previously posted my frustration with trying to get my Equinox with 28000 miles serviced under the drive train warranty. The GM dealer where my car was towed said we had to have every single oil change receipt since the car was new or GM would deny our claim. Because we were missing two, they told us GM would deny our claim and we would have no recourse. Someone on this site suggested getting my car to a different dealer. Thank heavens I did so. It is being fixed under warranty with no problems, and this dealer gave me a new loaner to use until my car is fixed. Thanks to the person who suggested I go to a different dealer. That was about a $6000 piece of advice! GM knows they have oil/engine problems with the 2010. Don't let a poor dealer screw you!
#2111 of 2371 Re: 2010 Equinox Engine Problem [oskee99]
Jul 20, 2013 (12:44 pm)
Once you get your vehicle back from the dealer, have all future oil and filter service performed by that dealer. All of your service records will then be in one location. In addition, there will be no discussion with regards to the "quality of the oil," and the "quality of the oil filters" being used in the service operation. ------- CHANGE YOUR OIL AND FILTER OFTEN! ---- (Clean engines are HAPPY engines!) Service records are very important with regards to getting warranty service. I am glad everything worked out for you. ----- Best regards! ---------- Dwayne
#2112 of 2371 Re: GM Warranty & Extended Warranties! [nox123]
Jul 21, 2013 (11:43 am)
I live far from the Chev. dealership, but my local mechanic who has competently done all of my oil changes is certified by Chevrolet/GM. I would never attempt or allow a non-certified individual to touch my engine.