Last post on Dec 05, 2013 at 11:01 AM
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Chevrolet Equinox, SUV
#2004 of 2362 GM Service Bulletin Details re Noises and Codes from 2010 - 2011 Equinox
May 27, 2013 (12:40 pm)
Sadly I purchased a 2010 4 Cyl Equinox new in August 2011, with the main intent being an attempt to save gas spend...but oh what a lemon we have on our hands...its been to the dealers several times for code outs, usually 0011 Cam Actuators errors...I have been doing some web research and found the following extract direct from GM Service Bulletins...it seems GM was aware of sand casting issues with the engine blocks and cylinder heads, as far back as 2009. Their answer was to issue a service bulletin to reprogram the ECU and if, and only if the vehicle had been sold, then replace the actuators for the camshafts...apparently, the sand breaks loose, and clogs for actuator filters causing them to fail...this essentially means they played roulette with the known fault condition and put the emphasis back onto the poor buyers...read the following and make up your own minds, but it seems clear to me...Campaign Recall 11195A
This bulletin has been revised to include parts, service procedure, and labor time for
repairs to customer vehicles. Please discard all copies of bulletin 11195, issued June
Recall 11195A applies to:
2011 Buick LaCrosse, Regal
2011 Chevrolet Equinox
2011 GMC Terrain
Equipped with a 2.4L Gas Engine (LAF)
Other pertinent data from the Recall:
Please read Line Item #5
This simply notes the States whose Emission Laws require that an Emission Recall Correction Sticker must be afixed to the vehicle upon completion of the work. Please note that in addition to the sticker, in California a Certificate of completion is also required...as noted at the bottom of the Recall notice.
Line Item #5 should NOT be construed as to limit the scope of correction to those states. That is why it is listed after the repair procedures.
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2011
Buick LaCrosse, Regal; Chevrolet Equinox; and GMC Terrain vehicles equipped with a 2.4L
gas engine (LAF). On these vehicles, the camshaft position actuator solenoid may stick,
resulting in the illumination of the malfunction indicator light, rough idle, poor driveability,
and/or possible stalling at low throttle opening.
Dealers are to reprogram the engine control module, and if necessary, replace the camshaft
position actuator solenoid valves.
Involved are certain 2011 model year Buick LaCrosse, Regal; Chevrolet Equinox; and GMC
Terrain vehicles equipped with a 2.4L gas engine (LAF).
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the
Required Field Actions section in the Global Warranty system. Not all vehicles
may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to US and Canadian dealers through the GM GlobalConnect Recall
Page 2 August 2011 Bulletin No.: 11195A
Reports, or sent directly to export dealers. Dealers will not have a report available if they
have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number Description Quantity/Vehicle
12628347 Valve, Cm/Shf Posn Actr Int Sol 1 (If Req'd)
12628348 Valve, Cm/Shf Posn Actr Exh Sol 1 (If Req'd)
1. Determine the vehicle status.
If the vehicle is still in dealer inventory, reprogram the ECM with the latest calibration.
Refer to ECM Programming in this bulletin. Do NOT replace the camshaft position
actuator solenoid valves.
If the vehicle has been delivered to the customer, reprogram the ECM and replace the
camshaft position actuator solenoid valves. Refer to Engine Controls - Camshaft
Position Actuator Solenoid Valve Replacement in SI.
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The
calibration numbers required for this service procedure are programmed into control modules
via a Multiple Diagnostic Interface (MDI) or Tech 2® diagnostic scan tool and TIS2WEB with
the calibration update. Use TIS2WEB on or after 6/23/11 to obtain the calibration. If you
cannot access the calibration, call the Techline Customer Support Center at 1-800-828-6860
(English) or 1-800-503-3222 (French) and it will be provided. Make sure your Tech 2®
diagnostic scan tool is updated with the latest software version or verify that the multiple
diagnostic interface (MDI) that is being used is configured to the PC that will be used. Clear
any codes and verify the condition has been corrected.
For step-by-step programming instructions, please refer to SI and the Techline Information
System (TIS) terminal.
1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to
maintain a charge during programming. Only use an approved Midtronics® PSC 550
Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain
proper battery voltage during programming.
Page 3 August 2011 Bulletin No.: 11195A
2. Reprogram the engine control module (ECM). Refer to SI and Service Programming
System (SPS) documentation for programming instructions, if required.
2.1 Connect the MDI to the vehicle. Connect the MDI to the programming terminal with
a cable (USB or LAN).
2.2 Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and
Programming Process screen.
2.3 Select ECM Engine Control Module—Programming from the Supported Controllers
2.4 Follow the on-screen instructions.
3. Clear all DTCs.
4. If the vehicle has been delivered to the customer, replace the camshaft position actuator
solenoid valves. Refer to Engine Controls - Camshaft Position Actuator Solenoid Valve
Replacement in SI.
5. CALIFORNIA, CONNECTICUT, MARYLAND, MASSACHUSETTS, MAINE, OREGON,
VERMONT, & WASHINGTON vehicles only: Install a Recall Identification Label.
RECALL IDENTIFICATION LABEL - California/Connecticut/Maryland/Massachusetts/Maine/
Oregon/Vermont/Washington Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the
instructions outlined in this Product Recall Bulletin. Each label provides a space to
#2005 of 2362 2010 Equinox Transmission 57,000 miles
May 27, 2013 (2:21 pm)
I know absolutely nothing about cars. What I do know is that my car only being 2 years old should not be having these problems. My car kept stalling and finally would only start but not move. I had to have it towed to the nearest GM dealer. After being there for two weeks I finally got it back. They were very vague to what the problem was. They only told me it was an internal transmission problem and that I don't have to worry about the cost as it was all covered under the Powertrain warranty. I have literally have had it back for 5 days and my air conditioner no longer blows cold air, it shakes if I go over 65 mph and it sounds like a diesel truck when it is running. The cause of my problem was : 3-5 reverse and 4-5-6 clutch housing. I have an automatic, I am not sure what the clutch has to do with anything. After reading other posts about the Chevy Equinox, I am highly upset GM isn't doing anything to help us. Can anyone tell me if my air conditioner blowing warm, my car shaking if going over 65 mph and it sounding like a diesel truck has any relation to the transmission problem?
#2006 of 2362 Another problem - A/C
May 27, 2013 (5:56 pm)
So I'm a regular poster here. I have, in the last six months (currently 45,000 mi), received a new engine, new cam actuator, new fuel pump, new oxygen sensor and new flywheel. Today, I turned on the A/C, and it is only blowing slightly cool air. Back into the shop tomorrow, for what must be the 10th or 12th time since October. I have never cracked 20 MPG. I am about to be laid off and cannot afford to trade it in - I'm stuck with it. What's next - maybe the wheels will fly off on the highway?
I live in NJ and received a letter from an attorney advertising a class action suit against Chevy for this model. I'm going to look into it. (Individual Lemon Law is only the first 18 months, but class action does not have that limit.)
#2007 of 2362 Class Action lawsuit 2010 equinox
May 31, 2013 (9:48 am)
Ok...Enough is enough..The 2010 Chevy Equinox is a horrible vehicle...GM knows it...they pretend not to...it is criminal what they are putting customers through. My salesman told me yesterday to dump the car! I have had all the problems i see posted here and then some..its time to get together everyone...who is in?
#2008 of 2362 Re: Class Action lawsuit 2010 equinox [alanasimlick]
May 31, 2013 (10:02 am)
100% agreed. I just traded mine in. Took a $2k hit just to get rid of it before my extended warranty was up. Bought a VW Routan which I love btw. And my payments are less! Anyway - Ive been very vocal and have been tortured by my equinox enough that I would still be interested in joining a lawsuit. Please let me/us know how we can help. I called my chevy service guy to tell him the news that we were breaking up. He was sad but told me I did the right thing too and that the VW is a great car!!!! Too bad he cant say that about his own vehicles.
#2009 of 2362 Re: Class Action lawsuit 2010 equinox [alanasimlick]
May 31, 2013 (11:13 am)
I'm in the midst of an engine replacement! Timing chains needed adjusting 9 months ago. 3 weeks ago I'm driving down the highway and the the car slows and won't go above 55. No noise, no odor, no dashboard warning lights, nothing. The car just won't go past 55. I knew something was up so I drive it directly to the dealer. Next day . . they call and tell me it's timing chains again only this time they did interior engine damage and the engine needs to be replaced! I'm three weeks into a car rental! Add my name to the list!!!
#2010 of 2362 Re: Class Action lawsuit 2010 equinox [alanasimlick]
May 31, 2013 (6:15 pm)
Count me in!!!!!!
#2011 of 2362 Excessive Oil Consumption
Jun 03, 2013 (5:01 pm)
I have had my 2010 Chevy Equinox for almost one year now. I should have known it was bad news the day I bought it! On the drive home from the dealership (3 hours from home) the check engine light came on. After three trips to my local dealership and a new O2 sensor I thought my troubles were over. One year and 10,000 miles later its nothing but problems. I just hit 60,000 miles and I started noticing a loud idle/knocking. I change my oil religiously every 3000 miles and I pay extra for the 5000 mile oil. At exactly 3000 miles we checked my oil and it was nearly BONE DRY!! We changed it and added 5 quarts. 1800 miles later (yesterday) we checked it and its more than a quart low. I'm not sure where I am losing it because its not showing a leak when it's in the driveway. I called Chevy and they said I have to bring it in for an oil consumption test, but after reading all these reviews I am not looking forward to this and wish I could get out of this car. We hate it so much we've considered voluntarily defaulting just to be hassle free but that would be silly.
#2012 of 2362 Got rid of one, still have another - time to act
Jun 03, 2013 (6:21 pm)
It is absolutely incredible the number of complaints about the 2010 Equinox, and all describing exactly the same thing I went through - 2 major engine service in a month, never was right. Traded it in a little over a year ago (with a loss) for a Jeep Grand Cherokee - 46000 miles so far, and no problems at all. I have said before, there is some fundamental design flaw with that particular engine. It is not coincidence. Does anyone know if the 2011, 2012 and later models are plagued with this? If not, it means they recognized the problem and fixed it, but left all of us who own the 2010 model holding the bag. I still have one - my wife drives it about town, only 30000 miles and 3 years old, but I have been changing the oil frequently (IGNORING the "oil life" indicator, which is a joke). Once I pay this one off, I will be looking to trade it in also. There are a lot of engines that need to be TOTALLY replaced - that's the problem - too costly, and it would be too embarrassing to GM and the government which still owns a good chunk of it. A class action suit may be our only weapon.
#2013 of 2362 To clarify - class action
Jun 10, 2013 (1:32 pm)
In my last post I stated I was contacted by a lawyer about a class action. Turns out it is not a class action, but, because my powertrain is still under warranty, I can file a breach of warranty lawsuit (sort of like a Lemon Law suit for cars that are beyond the "age limit"). So I am doing that. Every state has different laws, so try to find a "Lemon Law" lawyer in your own state and see if you have any recourse! Or see this site (Chevy will probably find a way to delete my post because of this): www.lemonlaw.com. Good luck, everyone!