Last post on May 18, 2013 at 5:57 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#1878 of 1996 Re: Engine Problems - 2010 Equinox
Mar 08, 2013 (11:58 am)
As I posted 3+ mos. ago, we finally traded in the Equinox and took a little bit of a hit to get a 2013 Honda CR-V. So far it's been really nice.
Anyhow, I got an email a month and a half ago to review the customer service I had when taking in my 2010 Equinox. They haven't updated their records but I felt somewhat bad because I am sure I knwo exactly why someone brought it in for service.
Shame on GM and Chevrolet and all involved for making peoples lives miserable trying to get this resolved. I can only hope that none of you ever, ever buy a GM car again. I know I won't be.
#1879 of 1996 Re: Engine Problems - 2010 Equinox [brad5879]
Mar 08, 2013 (1:16 pm)
why is this message crossed out? I know how you feel, when I started my odyssey, our first thought was to trade it too. But I knew I would be passing on a problem that needed to be resolved by the manufacturer. We took them to the mat, but holy crap - it was a horrendous ordeal and amount of energy expended. Nobody should ever have to go thru that, especially with a brand new vehicle. When my husband first spoke to GM about the issue, the woman he spoke to let on that she had not heard anything about the problems we were having. He told her it was all over the internet (this forum) and she said she didn't care about that. Wonder if she still has a job. She shouldn't.....
#1880 of 1996 Re: Engine Problems - 2010 Equinox [thelma61]
by steve_ HOST
Mar 08, 2013 (2:08 pm)
Probably clicked the "overstrike" button when posting. (It's the
#1881 of 1996 Re: Engine Problems - 2010 Equinox [thelma61]
Mar 08, 2013 (2:10 pm)
Have been hung up on by so many people at GM corporate I have lsot count....
I am beyond frustrated.... picked up my car last night and still not right.
This is a loosing battle.
#1882 of 1996 Re: Engine Problems - 2010 Equinox [sueven]
by steve_ HOST
Mar 08, 2013 (5:01 pm)
You might be able to reach someone via Twitter or through one of the other GM "social" sites.
#1883 of 1996 Chevy Equinoxes- 2005 to 2012
Mar 10, 2013 (9:45 am)
Pleasse note these vehicle are pieces of Junk which Chevy thinks is a quality vehicle, i have one, 3 sets of say bar links, head7 rear seal gasket.Oil burning,electrical problem,Transmission problem you name it is has had it!!!,all Chevy Equinox or prevbious owners out there who have puchased these lemon, please the only remedy we have is a class action lawswuit against Gm- Chevy division Please call 1-800-222-1020 and lodged all you complaint you have had with this vehicle the Chevy Equinox.hopefully a Class action lawsuit firm out there will see this post and help file a Class Action lawsuits Under the terms of this Vehicle the Chevy-Junk-Onox.GM should be ashamed of themselves for putting a piece of Junk like this on their Auto Line!!!GM wants wants you buy American,but in Good Conscious they have refused to do so!!! Boycott Chevy_GM and their inferior products.Mr. cleveland Ward 18 Crowell St. Dorchester,Ma. 02124
#1884 of 1996 Re: 2010 Chevy Equinox [rvm819]
Mar 10, 2013 (9:58 am)
This vehicle is a piece of junk,dump it asap..and engine from factory,Gm knew this. a better engine probably could have been built by a 2 year old!!
#1885 of 1996 Re: safercar.gov [sueven]
Mar 11, 2013 (6:51 pm)
Just received a letter from Chevrolet about a "customer satisfaction program". Instead of fixing the engine oil consumption problem, they will reprogram the ECU that recommend more frequent oil changes to support engine durability and overall operating costs.
What a joke, GM is implicitly admitting the wide spread problem and tries to cover it up by forcing more frequent oil changes.
What a joke.
#1886 of 1996 Re: safercar.gov [smc8888]
Mar 12, 2013 (5:08 am)
Sueven - I just got the same letter on Friday, March 8th... and ironically it was dated Feb 1, 2013 and the offer to reprogram the ECU was only good until Feb 28, 2013. Thankfully my awesome dealer did the work when they put the new engine in.... Too bad the letter didn't give a return address as I would have sent the joker who signed the letter a response about the issues with this car....
#1887 of 1996 Re: safercar.gov [smc8888]
Mar 12, 2013 (5:14 am)
smc8888, You are talking about two completely different things. The reprogram has to due with oil change frequencies suggested by the oil life monitor and has nothing to do with and is not intended to address the oil consumption problem some owners are experiencing.