Last post on Dec 08, 2013 at 6:10 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#1848 of 2371 Engine Problems - 2010 Equinox
Feb 27, 2013 (6:13 am)
I'm adding another voice to the masses here.
I bought my 2010 Chevy Equinox 3 years ago brand new. It has 113,000 KM on it. At about 50,000KM it refused to accelerate on the highway. The timing chain was replaced. At 80,000KM it would shake when stopped at red lights. We brought it in to the dealership, and they told us there was no oil left in the car - and to check our oil levels more often, even though it was not due for a change yet. I found that fair enough, so I was put on their oil consumption monitoring program. Then, the car stalled during driving, when I was putting on the brakes. That freaked me out. What kind of a three year old car (with two years of payments left!) just cuts out on you like that? So I took it in, and again all that happened was an oil change and some software updates. Then, on my way home from work one day, it stalled again - multiple times. Five stalls before I can make the one extra block to my house. Took it back to the dealership, and they changed the fuel pump. That was supposed to solve all my problems. But guess what's happened since then? You got it - two more occurances of engine stall while driving (both while braking). I have a file open with GM Customer Care, and the car at this moment is sitting in the dealership. I've just had it with driving this thing, as I'm sure many of you have as well. It is unreliable and if it stalls in the wrong moment, potentially dangerous. I could NOT imagine driving with children in this vehicle. I don't drive it on any long trips because I don't want to be stranded away from home (and trips was the reason I bought an SUV). I shouldn't feel this way about a car that cost me $40,000. I shouldn't be scared to drive my own car. If they can't find the problem, if they can't fix it for GOOD, then give me some options GM - let's be reasonable and talk about a potential trade-in, maybe a new engine. SOMETHING. That is what I'm waiting for before I decide to never buy or recommend GM ever again.
To General Motors: There's no such thing as a free lunch - you saved some money by cutting corners on the production line; you have to spend it now to fix the problems you have caused for good people buying your product.
#1849 of 2371 Re: Engine Problems - 2010 Equinox [kcarisse]
Feb 27, 2013 (7:03 am)
so many of us fel your pain.....
Keep fighting - this should not be your problem!
#1850 of 2371 Re: Engine Problems - 2010 Equinox [kcarisse]
Feb 27, 2013 (8:23 am)
yes, we have all been thru a similar ordeal. I have had my new engine since November and my nox is quieter, getting better fuel economy and going thru just a normal amount of oil - that said it was 2+ years of taking it in to deal with various issues. Don't give up - get a great dealership to go to bat for you )this is crucial!). If you don't like the one you are dealing with, find another. My car was in numerous times, I never paid a dime for rentals and everything was covered under the powertrain warranty. Some items GM pushed back on but my dealership fought hard. In the end, we came out ahead, but we had to go to the mat, and it was stressful. We also got a $200 prepaid Visa from GM for our time and trouble - as well as the new engine. Small potatoes for the time and energy we expended, but now I am happy with my 'nox. Good luck to you all, the oil consumption test is the final step in the process, so although it is a pain - go ahead and do it.
#1851 of 2371 Re: Engine Problems - 2010 Equinox [thelma61]
Feb 27, 2013 (12:19 pm)
wow 200.00 - seems generous for GM.....
that probably does not even cover the cost of the extra oil you needed to add or to make up for the lousy gas mileage!!!
What a shame......
#1852 of 2371 2010 Chevy Equinox Motor Now Alternator Issues
Feb 28, 2013 (3:45 am)
I bought my 2010 Chevy Equinox in March of 2010. It has 38,000 ,miles on it. 2 weeks ago it quit would not start so I had it towed. I was told there was no oil and I needed a new motor. Then both front sway bars were cracked or broken. I was going to take those to get fixed yesterday and the car wouldn't start again so I had it towed again and now it's the alternator. Both times the car has started at 7 am, I drive a block turn it off and it dies. Is it worth even fixing the problem or just trade it in on a non Chevy vehicle. I assumed a 2010 would last longer then 3 years.
I'm afraid if I fix this what other problems will start happening. Could the dealership that put in the new motor done something to the battery or alternator?
#1853 of 2371 Re: 2010 Chevy Equinox Motor Now Alternator Issues [ams4isu]
Feb 28, 2013 (4:35 am)
I had no or low oil too. Mine has 70,000 miles and a new motor, fuel pump, fuel injectors. I also got a new air compressor last summer. This car is the worst that I've ever had. I wanted a Camry but my husband insisted that I get a Chevrolet. Oh, and I had to take the Equinox back 2 weeks after getting the motor because there was a noise every time I slowed down or turned. They replaced a bracket holding the exhaust. Seems like it goes back to the dealer at least once a month. I will definitely get rid of it before it hits 100,000 miles. This will probably be my last Chevrolet. This has been such a disappointment.
#1854 of 2371 Re: 2010 Chevy Equinox Motor Now Alternator Issues [ams4isu]
Feb 28, 2013 (5:40 am)
run for your life - keep your money and invest it in a non GM vehicle - some of the dealers are amazing - but ultimately GM is not standing behind it's faulty product they way the should - if you can get rid of this piece of crap and move on!
#1855 of 2371 Re: 2010 Chevy Equinox Motor Now Alternator Issues [ams4isu]
Feb 28, 2013 (7:05 am)
We're sorry that you've had this experience with your Equinox and would be happy to work with you through the repair process if you like. Please don't hesitate to email us at socialmediagm.com with more details (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#1856 of 2371 Re: 2010 Chevy Equinox Motor Now Alternator Issues [ams4isu]
Feb 28, 2013 (7:14 am)
I wouldn't think the the dealership did anything unless there is a loose connection or something. I would just get it fixed
#1857 of 2371 Follow up on my Equinox
Feb 28, 2013 (8:02 am)
I just wanted to post what's happened with my Equinox since I last posted.
The cam shaft position actuator solenoids, timing chain guide, and intake/exhaust actuators have been replaced. Does that mean the engine is okay now? Will it stop burning oil? I don't know, and I am tired of driving it on pins and needles, waiting to find out if it will stall again. I still don't want to take it too far from home.
I am at the point where I have $13000 left of payments on this thing, and all I want is to part ways with it and never see it again. I am going to look into my options for selling/trade-in. If I can at least wipe my debt clean, I will do that and purchase a new vehicle. A new vehicle that did not come off a GM production line!!!!