Last post on Dec 04, 2013 at 10:11 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#1811 of 2350 Re: 2010 2.4 cyl Chevy Equinox BIG PROBLEM [llamitie]
Feb 19, 2013 (5:06 am)
I have been doing the same with social media and will probably get the sign as I sit in tons of traffic!!!
I would be willing to split the remaining lease payments if they would take this piece of junk back.... but no - no offer on the table so I will spend the rest of my days making sure everyone I come in contact with never purchases a GM product again!
#1812 of 2350 Re: 2010 2.4 cyl Chevy Equinox BIG PROBLEM [bill9thrill]
Feb 19, 2013 (5:07 am)
Unbelievable!!! I feel your pain.....
It is a wonder they would even think to charge anyone with one of these lemons for anything!!
#1813 of 2350 My 2010 Equinox
Feb 19, 2013 (10:21 am)
Had the throttle body done Saturday, so far so good, but on Sunday the radio turned off then on again, then after a bit the radio turned off again, not lit up, just black display, heat and a/c still worked.. I just laughed and laughed, yet another potential problem?... then when I got home and shut the car off the radio came back up. Hasn't done it again yet. Anyways, my dealership was great, helped out alot with the cost of the throttle body replacement, i'm thinking of asking them for my own private room and chair since I just know i'll be back.
#1814 of 2350 Replacement Engine Warranty
Feb 19, 2013 (10:46 am)
My dealer called and the car is ready for me to pick up this afternoon. Great job!!
The GM district specialist also called me and again the most/best I can hope for in all this mess is $500 towards a new car and/or a years worth of free oil changes, lubes and tire rotations. Am I happy about all this and the way I feel that GM just doesn't give a damn about me or other owners? Heck no, but it is what it is.... and I can buy from another manufacturer.
The $500 offer is an insult to my intelligence. I get a GM supplier discount already and I can get $500 off before I even have a serious chat with the salesman over pricing....
Is it enough to keep me as a GM owner? KMA GM.... I'll be buying someone else's product....
What kind of warranty have other 2010 Nox owners received? Just curious before I go to the dealer to pick up my car.....
#1815 of 2350 Re: 2010 2.4 cyl Chevy Equinox BIG PROBLEM [gmcustsvc]
Feb 19, 2013 (11:41 am)
I have not heard from Tyler, Aaron, or Tim (the district "specialists") in over 3 weeks. The last time I heard from someone it was the SAME SCRIPT of apologies but NO SOLUTION> I would have been happy if Chevy offered to send the local engineer but because I have 75000K miles on my truck (SURPRISE SURPRISE I DRIVE MY CAR!!) I am no longer WORTH GMs time. I know for a fact my local dealer has been a GODSENT and has preformed MULTIPLE REPAIRS (9 of them) trying to figure out this issue. They have also requested HELP but have yet to receive it.
Sarah-while you make NOTES in my growing case, please add to it that my 4 year old daughter has now been complaining of headaches and has a dull COUGH due to being in MY 2010 CHEVY EQUINOX INHALING FUMES!! I AM DONE BEING PATIENT>I WILL NOT ALLOW MY DAUGHTER R TO SUFFER!! SHE IS ONLY 4!!!
and YES I am YELLING!
Sarah-let me ask you something or ANY service rep from GM....would you put YOUR 4 year old in a car that smells like FUMES?? and you dont know what those fumes are?? and then they complain that their belly hurts? and YOU AS A MOTHER have to put them in that car seat day after day and tell them you'll open the damn window in 16 degree weather so that it wont hurt them??!!!
Please do not bother to pacify me with standard replies. PLEASE SEND SOMEONE WHO KNOWS THIS TRUCK INSIDE AND OUT TO FIX IT.
#1816 of 2350 Re: Replacement Engine Warranty [duetsu]
Feb 19, 2013 (11:46 am)
I still have my drivetrain of 5 years 100,000 miles. Most of my repairs have fallen under that. I did purchase the additional extended warentee for bumper to bumper with Zurich (?) and that expires after 85K. I have had the heater core, AC compressor both replaced under that warentee tryiong to "fix" my current issue.
Do you know what the worse part of this issue is? My 4 year old having to breathe the air in my truck. I will not give up until they fix my truck because LORD KNOWS I spent a fortune buying this one....Boy have I been screwed/
#1817 of 2350 Re: 2010 2.4 cyl Chevy Equinox BIG PROBLEM [tracif]
Feb 19, 2013 (7:04 pm)
I suggest you contact a lawyer that specializes in auto-related lawsuits. Also, contact NHTSA and file a complaint. Good luck.
#1818 of 2350 Re: 2010 2.4 cyl Chevy Equinox BIG PROBLEM [tracif]
Feb 20, 2013 (6:31 am)
I checked the Service Request number you provided in an earlier post and see that this has been sent to our department that handles legal concerns, does this sound correct? I can add information from your post to this case, but cannot actually get involved at this point.
Sarah, GM Customer Service
Feb 20, 2013 (4:18 pm)
I have a 2010 nox with 50000 miles and it has been in the shop 4 times in the last 7 months. So far, they have fixed all the problems(replaced timing chain, water pump, some sensors that were supposedly malfunctioning) but I was concerned because it seemed to be using a lot of oil. Took it in on Monday and when I picked it up from the service department I was told, "It is normal to add a quart every 1000 miles." I had a hard time believing that was true and started to do some research. Found this site and now know it is NOT normal. Can someone tell me how to get GM to verify that the engine is consuming too much oil and do something about it?
#1820 of 2350 Re: low oil [tess9]
Feb 20, 2013 (5:04 pm)
These days I believe a quart every 2000 miles may be considered acceptable, NOT a quart every 1000 miles. You would need to get an oil consumption test done to confirm yours is using to much (also have to confirm there isn't a leak somewhere).