Last post on Dec 08, 2013 at 6:40 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#1729 of 2368 Engine stalling and engine light on
Jan 30, 2013 (12:41 pm)
Vehicle is a 2011 Equinox 4 cyl, 36000 miles on it, we do approx 130 miles a day communting here in DC / NOVA. I am seeing lots of posts about excessive oil consumption and engine stalls,,,our vehicle recently started stalling when stationary in traffic or waiting to turn across traffic. First thing I checked wa oil level, perfect, it gets changed every 3000 with new filter each time...I took it to the local dealer in Warrenton VA, where they diagnosed the engine light code as "low oil level" . I told him to check the oil level, which he said was showing as correct. They finally changed out the oil level sensor, as I pointed out that if the oil was at the correct level, only a bad sensor could be the culprit...my point here is a simple one...WHY DOES CHEVROLET FORCE AN ENGINE SHUTDOWN WHEN A LOW OIL LEVEL CODE IS GENERATED? Why not just push a warning up on the DIC to immediately check engine oil level...having the vehicle code out, stall and potentially cause a major traffic accident is just plain and simply STUPID ! I have been a GM owner all my adult life...GM...you just lost me as a client. And a note for GM customer service who monitor these posts,,,,Sarah...your use of copy and paste standard replies is unprofessional and GM's clients deserve better.
#1730 of 2368 Re: Engine stalling and engine light on [aussieinva]
Jan 31, 2013 (6:01 am)
Good morning aussieinva,
Sorry to hear you had to go through this. How has everything been running after the oil level sensor was replaced?
Sarah, GM Customer Service
#1731 of 2368 Re: Results!...that I can trust? [kzk8brown]
Jan 31, 2013 (7:16 am)
how long did it take GM to respond to the dealer about replacing your engine? I talked with my dealer yesterday, they contacted GM on Monday about the problem of excessive oil consumption but told me they have not been advised as to what to do yet..... altho they did schedule my car to come in on Monday (2/4). When I asked if this was to start the engine replacement was told 'I don't know'....
#1732 of 2368 Re: Results!...that I can trust? [duetsu]
Jan 31, 2013 (9:56 am)
Took it in on Monday and the dealer called my Wednesday to say they were replacing the engine
#1733 of 2368 Re: Results!...that I can trust? [sueven]
Jan 31, 2013 (3:18 pm)
I wish I had that kind of luck. I have been given the run around, and had a pile of pieces replaced, had high oil consumption, had the auxiliary fuel pump replaced and now I have a blown seal on the back of the engine. Since the seal blew my car has been in the shop for a week with no action. Not the way to treat a customer GM.
Who can I talk to about what my options are? GM Customer SVC Sarah any ideas who I should talk to at GM?
#1734 of 2368 Re: Engine stalling and engine light on [aussieinva]
Jan 31, 2013 (4:47 pm)
I have a 2010 Chevy Equinox with the 4 cylinder engine. Tuesday the vehicle suddenly starting stalling out and the engine died and the check engine light came on. i tried to crank it up but it would not start. It would only turn over but would'nt fire up. I towed it to the local Chevy dealer and they said the engine had no compression. They also said there was sludge on the dipstick. I change the oil myself at about every 5,000 miles. Currently the car has 68,500 miles approx. I have experienced any sludge in the oil or filter. I have read some posts where Equinox owners are getting new engines put in. I was wondering if it was covered under the powertrain warranty and for what reasons they were getting the new engines? Oil consumption? Anyway my dealer said that I'm probably going to need a new engine which sucks. This car has been babied. They want to see my service record receipts on the oil changes which is hard to come up with since I do them myself. I'm trying to work with walmart to get a copy of my receipt where I bought the oil and filter. Has anyone else experienced any problems like this? Will GM cover this engine?
#1735 of 2368 Re: Results!...that I can trust? [gwar121]
Feb 01, 2013 (5:27 am)
Good luck... they refuse to return my calls.
Picked up my truck monday with the new engine - my husband decided to check the oil last night - thank god - after 250 miles I am 2 quarts low and the oil totally smells like gas!!!!!!!!!!!
This is a nightmare. I am at the end of my rope!!!
#1736 of 2368 Re: Results!...that I can trust? [kzk8brown]
Feb 01, 2013 (5:38 am)
PIcked up truck with new engine Monday - my husband checked the oil last night - 2 quarts low after 250 miles..... Make sure you check your oil soon after you get your new engine....
#1737 of 2368 Re: Engine stalling and engine light on [trackerpro]
Feb 01, 2013 (6:11 am)
I think that may be a tough one. Its ok to change your own oil and still have coverage for warranty I believe, but you do have to keep receipts and should keep written records of changes (also proper oil or acceptable substitute).
Maybe , if your nice about it, they may be willing offer some assistance with costs to repair.
#1738 of 2368 Re: Engine stalling and engine light on [trackerpro]
Feb 01, 2013 (10:43 am)
Take the new engine!! I fought for 2+ years regarding the at first noisy engine, then the horrific fuel economy and ultimately the dismal oil consumption. There is a problem with the 2010 engine - let GM fix it. I was lucky to have an amazing dealership that went to bat for me with the manufacturer. It was alot of grief and agony and countless phone calls, emails, and dealer visits. I got my new engine in November and am happy to report better fuel economy and oil consumption and a nice quiet engine. The last step for me in the process was an oil consumption test. When they see high consumption they take the engine apart to look at the cylinders. If they find something called "zebra striping" they will stop all work until the new engine comes in. GM covered everything for me, including a new model rental for all the time my 'nox was in the shop (which was a substantial amount of time!). Sadly, it took alot of time and effort to just get them to do the right bloody thing. Good luck to you, we all feel your pain on this forum!