Last post on Dec 08, 2013 at 6:10 PM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#1556 of 2371 2013 Equinox
Nov 16, 2012 (5:30 am)
I bought a 2013 4 cyl LTZ, so far it has been great, the gas mileage is pretty close to what it is rated as, it is a very comfortable riding vehicle, the seats in the LTZ are very different from the ones in the LS group, power seats was one of my most important requirements, and I got great seats in this one, car handles really well, and is enjoyable to drive, I owned a 2002 Chevy 4x4 Trailblazer before this,I had purchased new, had 85K when I traded,and the only time it was in the shop for repairs was to replace a clutch fan, I change oil, tire pressure and tire rotation and filters on a regular basis, can only hope this one does as well.
#1557 of 2371 Re: 2013 Equinox [jeno555]
Nov 16, 2012 (8:21 am)
We're so glad to hear that you are enjoying your new Equinox! Welcome to Chevrolet and we wish you many more happy miles. If you should ever need anything, we can be contacted at socialmediagm.com (include your name, contact information, and the last 8 digits of your VIN with your inquiry).
Sarah, GM Customer Service
#1558 of 2371 Re: New engine for my 2010 Equinox [bbainbridge]
Nov 16, 2012 (12:48 pm)
My 2011 Equinox also sounds like a diesel from time to time. The device department says its nothing to worry about. I've had it for two years it has 49K on and runs just fine. Sometimes it feels like the tranny is slipping but I had same feeling with my Hyundai and Ford so I think it's that I'm used to older cars and this is just the way they run.
I also bought my Chevy for the same reason; America. Unfortunately, when I look at the sticker in my car door jam, it says Mexico. My husbands Ford says Canada, go figure!! There is a Toyota plant in TN employing Americans I assume.
The reason I came on this forum, was to see if I should use the Eco button on the highway, city, or both.
#1559 of 2371 timing chain issues???
Nov 16, 2012 (2:30 pm)
my daughter has a 2011 equinox. she has had to have the timing chain replaced 2 times in the last 2 months. her warranty is about to run out. will she continue to have the issue?? will chevy stand behind this vehicle when the warranty runs out?? help.
#1560 of 2371 Bad fuel pump took out engine!!
Nov 17, 2012 (9:34 am)
I bought my 2010 Equinox w/2.4 in Nov. 2009. After 38000 miles, check engine light came on, traction control problem light came on and engine would stumble. Took it in to dealer and they found that the High Pressure fuel pump was faulty and allowing gas into the oil. They said the pump was not covered under warranty since the b to b was over at 36000 and this was not a power train component. After hearing me complain, the dealer did nice and only charged me $50 for the replacement. Now at 109000 mileage, the car would not start after a short trip. Sounded to me like a slipped timing chain because there was no compression loading the engine when turning it over. Had it towed to a service station and they found lots of gas in the crankcase. They could not diagnose the problem so I had it towed from there to the dealer. After 2 days of diagnostics, I called the dealer and they told me the High pressure pump failed again and put gas into the crankcase so much that it destroyed the engine. There is no compression left. Dealer is contacting GM on Monday to see if they will do anything to help getting a new engine. Second pump, same type of failure and now I have a car that is useless unless I come up with another $4300 for an engine. I bought GM because I put on lots of miles and needed a reliable vehicle. Two of the same component failure is beyond chance. Hope they start to cover the damage done by their faulty pumps!
#1561 of 2371 Re: Bad fuel pump took out engine!! [tlundsr]
Nov 17, 2012 (9:56 am)
You need to file a formal complaint against your dealer, high-pressure fuel pump is definitely a powertrain component and they stole $50 from you.
#1562 of 2371 Re: Bad fuel pump took out engine!! [tlundsr]
Nov 17, 2012 (5:55 pm)
I had the same problem with my 2010 Equinox in the summer of 2011...engine light came on, hit OnStar, they did a quick check and said get it to your dealer now!
Gas in the crankcase, had about 28000 miles on the car...warranty covered the repair. So it seems this problem can happen at any (and all) times to this engine. I am waiting for this to happen to my new replacement engine too, it's just a matter of time with this piece of crap GM vehicle!
#1563 of 2371 Engine rattle on start-up & new engine replacement
Nov 18, 2012 (6:37 pm)
My issues with Chevy have been ongoing now for 2 weeks since they made repairs according to bulletins which made problem much worse. I have spoken with Customer Service numerous times and had the Dist. Specialist lie to me at one point; then on another call tell me my powertrain warranty had already expired....at 15 mo and 17000 miles. I asked for her supervisor and was told they would call me back with info about a loaner car for next week to make an over 1000 mile trip. Also to answer questions about the new engine. So far, I'm still sitting here with no answers and no loaner car, no new engine and a car I'm scared to drive out of town. I have totally lost confidence in GM/Chevy. Each person I speak to gives me a different answer--no 2 are the same. We are ready to trade, since they won't give us a buy-out for their lemon engine vehicle that they sold us. I don't feel safe driving and I know we will not be allowed to have our grandkids in this SUV because of the ongoing issues with it. What was purchased to make us so happy, has turned into a nightmare. Time keeps going on and on and on. Evidently Chevy isn't real concerned about its customers, its reputation, and its future sales from previous owners. This is sad--and what we'd expect from a foreign car purchase...Not made in the USA! Buyers beware!
#1564 of 2371 reply bbainbridge
Nov 18, 2012 (6:58 pm)
Someone needs to call the consumer board and the news stations. If everyone having this same issue pulls together and makes a loud enough noise they will listen.
#1565 of 2371 Re: Bad fuel pump took out engine!! [wirks4me]
Nov 18, 2012 (7:32 pm)
Folks, I was having the exact same problem this past December and January. I still have one Equinox, which thus far has been OK (28000 miles), but I am keeping a close eye on it, AND changing the oil every 3500 miles (not waiting for the "oil life" indicator to tell me - that thing is deceiving). The engine was opened twice - the second time for rings (a ring job, at 50000 miles?); at first they were going to replace the entire cylinder head - I was thinking that it needed an entirely new engine (and I have seen some people actually get this). It's like operating on the heart, after the first time, it's never the same. I made the decision to trade it in. After an insulting trade in value from my Chevy dealer (who I asked for some consideration to stay in a Chevy/GM vehicle), I got a very good trade in for a new Jeep Grand Cherokee. So far, almost as many miles as our older Nox, and no problems. The experience has soured me on GM, which I had come back to after so many years. There is clearly something wrong with the design of the engine (or at least, a certain batch of them). A general recall would cost them a lot of money, and would validate the case for many of the current and former owners of this vehicle.