Last post on Dec 08, 2013 at 3:54 PM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
Sep 02, 2012 (2:49 pm)
My wife and I bought a used 2010 Equinox 40k on the odometer. The vehicle is pinging sometimes just at pulling away from say a stop sign. Dealer (who lost his Chevy franchise) said they all do it and according to him unless the CHECK ENGINE light comes on nothing can be adjusted or checked.
Oil consumption seems ok so far. Time to check with the local independent garage. All of the posts on this whole subject are pretty scary.
Is this the son of the QUAD 4?
#1458 of 2369 Re: late to the party [jdfrmcrssprgs]
Sep 03, 2012 (7:55 am)
Use 91 or 93 octane and the pinging should go away, as well as the fuel pump ticking (can notice at a stop light with radio off). I think there is a computer update you can get that will allow you to use 87 octane without the pinging, but you lose 1-2 mpg. They just have the timing on the spark wrong on many of the 2010s. The cost per mile is about the same with or without the new update, so I just use higher octane since it gives better performance.
#1459 of 2369 Re: 2010 diesel sound, timing belt and brakes [erinmarie94523]
Sep 04, 2012 (6:44 am)
Good morning erinmarie94523,
We're very sorry to hear about the concerns you've encountered with your Equinox. I see that your current, unresolved concerns include the transmission, yes? If you would like for us to look into the situation further with you, please email the following information to us at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.
Sarah, GM Customer Service
#1460 of 2369 Re: late to the party [jdfrmcrssprgs]
Sep 04, 2012 (7:10 am)
Good morning jdfrmcrssprgs,
We're sorry to hear that you're having this pinging concern with your Equinox. I see that wallyuwl made a suggestion about fuel - if you wanted more information on that check out 8-54 in your manual. Also, it looks as though the dealership you're working with is no longer a GM dealership, is this correct? Let us know if you need any assistance in locating one of our dealerships nearby or if we can look into anything for you! Our email is socialmediagm.com
Sarah, GM Customer Service
#1461 of 2369 Re: 2010 diesel sound, timing belt and brakes [erinmarie94523]
Sep 04, 2012 (7:26 am)
GM replaced my engine 66K. My 2010 Nox also sounded like a diesel. Continue to check your oil. I had none on the dip stick after a 3 week oil change! Runs well now but I only get 26.5 mpg!I got 32 with the old engine. I haven't gone back to the dealer.....I will prob get rid of it soon!
#1462 of 2369 Still frustrated
Sep 04, 2012 (8:44 pm)
Dealer continues to say diesel sound is normal.
Completely forgot about the sagging headliner because of other major issues at hand. But yeah, they said that was normal as well.
I have a feeling that if I was out of warranty none of these things would be "normal" and instead would be expensive costs absorbed by myself.
#1463 of 2369 Was happy with my 2010 Equinox, now, not so much....
Sep 05, 2012 (11:38 am)
For roughly the first 60,000 miles, I didn't have any real problems with my 2010 Equinox - or so I thought. Friends had told me that my car sounded rough or was too loud, but when I asked the maintainers at the dealerships, I was told it was normal. At roughly 60,000 miles, I had a new fuel pump installed after my vehicle stalled at a stop light. For a little while it ran fine; however, it still sounded rough and I was still told it was normal. At about 74,000 miles my check engine light came on and within ten miles my vehicle lost engine power and turned off - while I was on the road driving. The dealership found that my vehicle was 4 quarts low on oil and replaced the fuel pump, timing chain, tensioners, etc. After all this work, the vehicle was quiet for a day or so, but then started the ticking sound - which it has done since the beginning. At 75,000 miles my ABS light and StabiTrack light came on, so I returned to the dealership. I'm awaiting an update on the current issues; however, I've had GM vehicles in the past and never had so many problems as I have with this one - and those vehicles had double the mileage! I'm not really a "car person" - although I'm getting a crash course now - any helpful hints/advice/suggestions on what I should ask the dealership?
#1464 of 2369 Re: Was happy with my 2010 Equinox, now, not so much.... [cbf]
Sep 05, 2012 (10:27 pm)
With that mileage, I would trade it in before something else goes wrong. After it's fixed, look for a more reliable vehicle. Good luck.
#1465 of 2369 Re: Was happy with my 2010 Equinox, now, not so much.... [cbf]
Sep 06, 2012 (5:19 am)
Good morning cbf,
If you would like for us to check in on the progress at the dealership on the repairs to your Equinox, we'd be happy to get a Service Request set up to do so. Please email us the following information at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.
Sarah, GM Customer Service
#1466 of 2369 Re: Was happy with my 2010 Equinox, now, not so much.... [cbf]
Sep 06, 2012 (6:46 am)
You could be writing my 2010 Equinox story. By 75,000 miles, I had all of the repairs you mentioned, new timing chain, tensioners and fuel pump. My oil pressure sensor also failed. I lost confidence in the vehicle and traded it two weeks ago at 82,000 miles!
I am really disappointed with GM. Most people that I know are driving their cars well beyond 100,000 miles....most 150,000 miles or more with very few problems.
The 2010 Equinox with 2.4 liter EcoTec engine was obviously not engineered properly, because too many people are have the same part failures by 75k miles.
I considered trading for a Ford Excape, but I bought a new 2013 Equinox with the 2.4 EcoTec engine. I'm giving GM one more chance! I hope they have improved the engine in last three years!! If not, there will be Ford in my future!