Last post on Dec 05, 2013 at 11:01 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#1442 of 2362 Re: Happy Equinox owner
Aug 24, 2012 (6:10 pm)
I've had a 2011 equinox 2LT with the 4 cyl engine and have had 29,000 trouble free miles on the vehicle. It"s one of the best vehicles I have ever owned and I like it so much that I just ordered a 2013 LTZ with the new V6. I also have a 2011 Chevy Cruze that has 17,000 trouble free miles and I really like the vehicle a lot. Great cars from Chevy.
#1443 of 2362 Re: Happy Equinox owner [chevyfan4]
Aug 25, 2012 (5:37 am)
Congrats that your 2011 is problem free. Us 2010 owners are the ones who got screwed.
#1444 of 2362 Re: Happy Equinox owner [bill9thrill]
Aug 25, 2012 (6:49 am)
I'm glad for your good experience. I had engine oil consumption problem for sometime and started an oil consumption test with my dealership around June, after that I noticed that the oil level stopped going down and I smelled strong gasoline odor in the oil. I took it to the dealership and they claim that it was caused by failed fuel injection pump and replace it, together with few other things. I took my car back to dealer two days ago because I still smell gasoline in oil, they claim it is normal and checked the oil level and add 3/4 quarts to top-off the level!! While looking at the service person adding oil, I commented that I had a lot of problems with this engine, he shook his head and replied "nothing but trouble", I asked him if 2011 and 2012 engines are better and he said they are also very problematic, with other problems. Just to let you know.
#1445 of 2362 Re: Happy Equinox owner [bill9thrill]
Aug 25, 2012 (6:50 am)
Speak for yourself, my 2010 has been problem free also. You just don't hear from us since there's nothing to complain about
#1446 of 2362 Re: Happy Equinox owner [bill9thrill]
Aug 25, 2012 (3:08 pm)
WOW...I'm also an early October 2010 owner and to date have no real serious issues to complain or cry about!!! The minor NOX Concerns I experienced have been addressed and resolved by GM Dealer to date. I have owned 8 New cars and 1-12 used cars & trucks over the last 40 years and they all have some sort of issues; this is just how it is! Anyone looking for a trouble free non-issue man built machine should proably walk or engineer their own machine. Have you ever wondered why there are so many service centers, car lifts, warranty companies and technicians...Cars, Trucks, SUV's Etc have issues and need to get repaired and serviced!!!
So far, I'm pleased with my 2010 Nox 4 cyl. and the local dealer Dimmitt in Clearwater Florida has done a great job with my few concerns and NOX warranty matters.
Glad I have a 100.000 Mile Drive line warranty in the event its needed!!!!!!!
#1447 of 2362 Update to my 2010 LS
Aug 26, 2012 (5:12 pm)
Update on my wife's:
Checked the oil level about 2-3 weeks ago and it seemed alright. This was at about 3,000 miles after the previous oil change. Checked it yesterday, 660 miles later and the dipstick was bone dry. I am sorry but I wasn't taking it for an oil change at 3,000 miles since I was told to bring it back when it needed topped off. My buddy has a tow truck so I had him tow it to the dealer today. I have called GM Customer Service and they set up a case #.
The first time this happened was back in April with 30,360 miles on it - we were told the car was equipped with Mobil 1 oil and the oil life monitor reflected this - but roughly 6,000 miles after we bought it, we were driving and the check engine light came on - checked the dipstick and it was bone dry.
Took it to the dealer, they put regular oil in it to do the consumption test and we then took it back at 33,180 miles when it was looking a little low and they claimed the oil level was okay - I personally checked it before I took it in and thought it looked a little low, so don't believe them.
Well yesterday at 36,860 or so miles, the dipstick is dry. 3,600 miles after the oil change. This is ridiculous - 5 months of aggravation and constantly worrying about oil level. I got a 2010 Camaro and I never have to worry about checking the oil level because it never drops this drastically. We traded in my wife's 2002 Honda CR-V with 152,000 miles on it because we wanted something new - for goodness sakes we NEVER had to deal with these problems. The 2002 Honda ran and sounded newer than this car between 30,000 and 36,000 miles. I should have known when I bought it at about 24,000 miles and I mentioned that it sounded like a diesel and the salesman blew it off as normal.
I will update tomorrow after the dealer looks at it and Customer Service is in touch with them. I am really hoping for the best right now. This car has been such a headache and a bad as I want to say good things about GM and Chevy, there isn't much to say right now with the way they've handled this issue and not stood behind their product. I know the car probably needs a new engine and I'm pretty sure they probably know, too - why is it such a battle? I'm hoping they finally make this right with a lifelong loyal customer. It took all I had to convert my wife from Honda and now I'm looking like an idiot.
#1448 of 2362 Re: Update to my 2010 LS [brad5879]
Aug 26, 2012 (5:20 pm)
Good Luck! We traded ours due to that constant worry of whether the engine was going to lock up on us or not because of it burning oil.
#1449 of 2362 Re: 2010 LS Headaches / Issues
Aug 26, 2012 (5:37 pm)
I would like to hear about all your 2010 Nox Issues; other than the oil consumption issue. I'm also a early 2010 Nox owner 50K miles and curious what type of issues you are having with your Nox; that you are so frustrated with.
We look forward to hearing about your positive and negative experience with this GM Vehical.
#1450 of 2362 Re: Happy Equinox owner [chevyfan4]
Aug 27, 2012 (8:12 am)
Thank you for taking to time to post your positive experience with your Equinox, chevyfan4! Wishing you many more happy miles!
GM Customer Service
#1451 of 2362 Update 8-27-12
Aug 27, 2012 (12:09 pm)
I was just told today that the oil "was a few quarts low" (dipstick was dry) and was given the same song and dance about 1 qt. per 1,000 miles being normal. This is the third freaking time I have had it in the shop. They told me they are going to give me the service bulletin and a chart to fell out every week or so documenting the oil level. The dealer told me this is what they were instructed to do by GM Customer Service. They said by the next oil change they will see what next steps to take and said "I know that's not the answer you want" and let me know that the car was well within the 100,000 mile warranty. The continue to say the diesel sound is normal.
Don't these people know the internet exists and I can clearly see many people have had the same issues I'm having? When does this ever end? Are they going to give me the same crap next time? Fix the problem. This is the third damn time and it's going to take a 4th???? I was told the first time it would be 3 rounds - and now they're adding an extra round? By the time I am ready for my next oil change it will be around the year anniversary that I've purchased the car. Ownership of this vehicle has been such a nightmare and such high maintenance - now I am going to have to worry about checking the oil every week? My gosh it's a 2010 model. I bought this car because I wanted something new, not something that feels 25 years old.
I was expecting a little more now that GM Customer Service is now involved. Instead I have to ride this problem out for another 3 months or so? I just want a real answer already. A real solution.