2010 Chevy Equinox Problems

Thanks for the info. The 2010 I had was making the ticking noise when I bought it. The Dealer told me it was the norm because of the DI.
The 2013 still has DI but no ticking sound..................yet.

#1995 of 2001 Yes - extended powertrain warranty!!!! by elli2

May 13, 2013 (4:38 pm)

Well, since getting my new engine in January because of the documented oil consumption problem, I've had a number of other problems, which necessitated replacing my fuel pump, a new oxygen sensor, and most recently, replacement of a cracked flywheel (really, WTH is a flywheel?). After all this, I THINK I can say the car is running well. We'll see.

But here's the great news. After speaking with my dealer's service manager and just randomly complaining about the piece of **** vehicle that they sold me, they - without prompting from me - offered to provide a "component coverage letter" to me. This letter does what none of us thought we could get. It extends my powertrain warranty, effectively giving me a new 5-year powertrain warranty starting today. My car has 45,000 miles on it. This warranty now goes to May of 2018 (5 more years) or 125,000 miles. I'm actually pretty happy with that, all things considered.

So point is: For all of you who thought you couldn't get your warranty on your new engine extended beyond what's left on it, well, I'm living proof that you can. DON'T go to Chevy corporate - big waste of time. Go to your local Service Manager, have him look at your records, and ask them if you can get a "component coverage letter" to extend your powertrain warranty in light of all the problems you've had.

Still haven't decided if I will keep the vehicle, but since I just got divorced and really can't afford to start over with yet another 5 years of car payments, this is definitely a step in the right direction. Good luck, everyone!

#1996 of 2001 2010 Equinox POBLEMS by dallascowboy2

May 18, 2013 (5:57 am)

We bought our Equinox from the dealer brand new. It was the first AMERICAN car my wife owned in 20 years. We LOVED it till it hit 70,000 miles. It started to idle rough and just didn't sound right. The exhaust had a new smell to it too. Like it was running RICH. Then the heater started to act up. Sometimes it would work other times not. After taking it to the dealership for brakes a noise could be heard from the back brakes when stopping. We took the truck back to the dealership near us who had worked on the brakes but they couldn't find anything WRONG with it. Jeff D' Ambrosio in Oxford Pa told us there is nothing wrong with it. They said no codes were showing up. In the morning from a cold start you could definitely hear something was not right. We left it with them overnight so they could check it in the morning. Took it there a second time they said they fixed the heater but nothing else could be found. We then took the truck back to Bob Bell in Bel Air Md where we purchased it from. They too said nothing was wrong. So I got on EDMUNDS forums and started to read all these complaints about the 4 cylinder engine. We went right from the Chevy dealership to a KIA dealership and are now driving a way nicer SPORTAGE. Now before you knock KIA the transmission in the Equinox comes from KOREA. GOOD BYE CHEVY, WE SHOULD NOT HAVE BAILED YOU OUT!!!!!

#1997 of 2001 Same equinox problems by tlc2cann

May 22, 2013 (9:13 am)

I've been havering these same issues with our 2010 equinox everyone describes on here.
The engine is loud and ticking. I took it in two months ago and they replaced the high pressure fuel pump and did an oil change since they found fuel in the oil.we just took it back last Friday after it was running loud again and the check engine light came on. It was at the dealer for 5 days. They concluded that the injectors were bad ( 1200 dollars to replace )and they weren't covered under the warranty. So I told them to put it back together and we would bring it in when we had the money. But after reading this forum I decided just to be safe to check the oil before I even started it.
IT WAS BONE DRY !!! After setting at the dealer for 5 days they never even checked the oil. We've only put 1800 miles on it since THEY changed it. The general manager had them put 5 , yes 5 qts of oil in it and told us to check it everyday until we can get it back in. I called gm corporate and filed a complaint and they are supposed to put a oil consumption monitor on it. If it uses too much they might be getting me a new motor too if things fall into place. The mechanic kept saying that the fuel injectors may be why it's using oil but that's a crock. Even with fuel injectors washing out they will not use 5 quarts in 1800 miles. Maybe 1 quart. I just hope I don't have a fight on my hands. They know there's a problem with these engines or they wouldn't be replacing them so often for free. And I also recorded everything on video. Me checking the oil, the front sign of the dealership and that mechanic talking after we told him it was completely out of oil.

Replies to this message:

nailsgirl (May 22, 2013 4:23 pm)
michelle_s (May 22, 2013 7:01 pm)

#1998 of 2001 Re: Same equinox problems [tlc2cann] by nailsgirl

May 22, 2013 (4:23 pm)

Replying to: tlc2cann (May 22, 2013 9:13 am)

Demand a new engine! I got a new engine ! NO QUESTIONS ASKED! THEY KNOW ABOUT THE PROBLEM.
although, my gas mileage is 25mpg not 31! I am trading it in . Good luck

#1999 of 2001 Re: Same equinox problems [tlc2cann] by michelle_s

May 22, 2013 (7:01 pm)

Replying to: tlc2cann (May 22, 2013 9:13 am)

My story is very similar to yours. How many miles do you have on your Equinox? You have a 100,000 mile powertrain warranty that will cover the expenses. My dealership started by putting in a new fuel pump too ...UNDER WARRANTY! A few other things were replaced as well. Last weekend I had a loud knocking in my engine and checked my oil to find none on my dipstick. I took it in and got a new engine 3 days later...again UNDER WARRANTY. Find another dealership to work with. Also, GM monitors this site and will likely get in touch with you. They may be able to give you guidance as well. They contacted me after I posted concerns on here. I don't know if they did or did not help facilitate getting my work done under warranty or not but after 3 trips to the dealership I haven't paid a dime so contact with them didn't hurt anything! Good luck!

#2000 of 2001 Moving on by tlc2cann

May 22, 2013 (7:55 pm)

My equinox has 60,300 miles. Tomorrow the district service manager is suppose to call me. They want to work out a deal on the fuel injectors what ever that means. Which I know isn't my problem. But thanks to this forum, I've got a leg up on them. I've got a copy of the #pip-5025 service bullitin
And a few other things I'm going throw at them. I've already gotten the run around at this dealer. Like the mechanic bringing out a service bullitin he just happened to find on the water pump tensioner chain needing replaced because it makes noises. They keep trying to put a band aid on it to send me on my way by fixing other stuff that's not even the real problem. Their wasting their time and mine. And they still say that leaking fuel injectors would wash out 5 qts of oil in 1800 miles and a month and a half. Not falling for that. I wish I could show that district service manager the video I made of me picking it up and checking the oil after it set there for 3 days when they supposedly were servicing it.

Replies to this message:

kwaz023 (May 22, 2013 11:46 pm)

#2001 of 2001 Re: Moving on [tlc2cann] by kwaz023

May 22, 2013 (11:46 pm)

Replying to: tlc2cann (May 22, 2013 7:55 pm)

We bought our 2010 Equinox LTZ front-wheel drive 4cyl. brand new in December 2009. We were essentially problem free until we approached 60,000mi. The lumbar support was the first to go--which was replaced under warranty. BTW, my wife and I are slim. Next to go was the air conditioning pump, which we found through a loud rattle under the hood. Then our navigation unit failed and needed replaced. All this by 60,000mi. At 62,000mi our transmission blew out leaving us 90mi from home stranded on the side of the highway. GM towed the car to nearest dealer. Within two weeks, the "guts" of our transmission was replaced. GM would not provide a new transmission, just fixed all the broken parts. After that the lumbar blew out again, and then a third time shortly after....all replaced by the dealer under warranty.
At 66,000mi our transmission blew out again, on the Bay Bridge in traffic. The vehicle was able to get off the exit slipping in and out of first gear. It was towed to the dealer that performed all our routine maintenance. The dealer called after two days to tell us they could not find anything wrong. I told them to drive it, they'll know. They did and promptly drained the transmission fluid, finding pieces of metal with the fluid. All new parts were ordered for the transmission, again. Similarly, GM would not replace the transmission, so I was told, only the broken pieces. After 2 weeks, we received our vehicle. Driving it home, the vehicle shifted when stopping. I brought it back. It was discovered that the dealer forgot to tighten the subframe bolts. I couldn't pick up the vehicle during normal business hours, so they left it in the lot, key hidden. I picked up my vehicle only to find the tire extremely low in air (25psi). I alerted the dealer, but they refused to acknowledge that they punctured the tire, so I had to pay for the tire to be patched. Unbelievable. What's worse is that now the vehicle shook when placed in reverse, and there is an audible popping noise emitting from the front when turning the wheels. The dealer informed me it was all normal. I reached out to GM corporate. A district specialist had me take the vehicle to another dealer to look at. The whole time it was there, I received no rental, as they said they didn't know if it was warranty work. The car sat for days. I received no follow up. When I called they said no work has been done as they are awaiting comment from GM engineers to see if the vibrations in reverse were normal. They told me if I wanted I could pick up my car until they got word. I never heard back from them. This was around the holidays. I dropped off their radar, even though I placed countless calls and emails.
To make matters worse, now our vehicle is eating through oil. I just had the oil changed 2000 miles ago and today it was bone dry. The dipstick smelled of gasoline. My wife and I once loved this vehicle. We even convinced my parents to purchase the same vehicle, just 3 years newer. Now I wouldn't mind pushing it off a cliff. Everything has been a hassle, from the dealerships, service departments, and specialists. Nothing has been done. Now I have a popping, clanking, oil eating "new car".

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