Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
What is this discussion about?
Buick Enclave, Heating / Cooling, SUV
#88 of 235 Re: Buick Enclave AC problem [angusmcgee]
Oct 06, 2011 (10:38 pm)
I have a 2009 that has more problems than I can count. From leaks to steering problems to the transmission now, we are done with it. How did you get Buick to repurchase your vehicle? We have had our SUV in the shop 10 times since January, the current visit is going on 2 weeks now. Would appreciate your help, they denied us at first when they were replacing the rack and pinion steering and power and front engine mounts, then denied when the problems were still not fixed and had to replace the power steering pump, and before they could even get the car back to us they finally saw the transmission issues we told them about over a year ago.
#89 of 235 Re: Buick Enclave AC problem [skibum624]
Oct 07, 2011 (2:28 am)
Our Buick dealer was very helpful in setting up the buy back. It took place in February 2010. Our 2010 Enclave has had zero problems.
If your dealer won't help you try contacting the Regional GM Manager in your area. Your dealer should at least do that.
GM will figure in usage/depreciation for the repurchase but it was still a great deal in my opinion.
Here's the address from my Trade Settlement Letter:
General Motors RVDC
2717 Schust Rd.
Saginaw, MI 48603
Hope this helps. Good luck
#90 of 235 Re: Buick Enclave AC problem [skibum624]
Oct 07, 2011 (7:58 am)
We are sorry about your vehicle. If you send me an e-mail with your VIN, we can look further into your situation. The, "gmcustsvc" link will take you to the e-mail. Thank you!
Joey, GM Customer Service
#91 of 235 2011 Buick Enclave AC Issue
Dec 01, 2011 (10:16 am)
2011 Buick Enclave air compressor allegedly (claimed by dealership) failed - by a rock or other road hazard flying into the engine compartment striking and ruputuring the compressor.
Repair costs estimated in excess of $900.00
Has anyone else expereinced this or do you think as I do that this alleged cause lacks credability... sort of like the magic bullet hypothesis.
#92 of 235 Electrical Problems
Jan 03, 2012 (8:48 am)
We own a 2008 Buick Enclave that we purchased in October 2007. Overall, we love the car. However, we continue to experience electrical problems that have not be corrected. At times, the air conditioner/heater will not react to my trying to adjust the temperature or fan, the cd/radio/navigation system will not work, the side mirrors will not adjust, the windows will not go down or up, the blinkers are erratic and traction or other indicators appear on the dashboard screen. Mosst times, if I cut the engine off and then on again, these issues disappear. Our dealership has trouble-shooted these problems but cannot find the cause. I've even gone there when these issues were happening and they still could not determine the cause. So, for now, I just hope that these problems don't occur when I'm on a trip and/or the weather is not too hot or too cold.
#94 of 235 2010 Buick enclave climate control
Jan 27, 2012 (3:19 pm)
I have had my enclave for 2 years. Last year no problem with the climate control system. So far this year it has been in 5 times. The defroster blows cold air when on with the floor heat. The techs re programmed the unit ( 3 months ago). It continued to be a problem. If we put the heat only on the floor it is ok, but I live in Michigan, I need a defroster! NOW I am told they compared it to a gmc and it was normal for the floor heat to be 40 degrees warmer than the defroster. I am leaving on a trip to Florida and I am very concerned about not having a properly working defroster if we run into bad weather. Has anyone else had the same problem? We end up putting the temp up to 85 to offset the cold air in order to have a defroster. And we run the fan at the highest level. I really do not think this is (normal). Dealer is kohen in marinette wi.
#95 of 235 Re: 2010 Buick enclave climate control [pamb2]
Jan 27, 2012 (3:21 pm)
That is Koehn in MArinette Wi.
#96 of 235 Re: 2010 Buick enclave climate control [pamb2]
Jan 30, 2012 (6:25 am)
If we can look into this with your dealership, we would be happy to do so by setting up a Service Request. Please send us an email with more information, including your name/Edmunds username, contact information, and the last 8 digits of your VIN w/ current mileage.
GM Customer Service
#97 of 235 AC Not working - KEEP ADDING FREON NO SOLUTION
Apr 14, 2012 (10:07 am)
My '08 Enclave has been a complete lemon. We are one of the first owners in May 2007. HORRIBLE vehicle. Multiple issues. CURRENTLY, June 2011 in shop for AC not working. Service could not find leak. I had to pay $130 to add a pound of freon. April 2012, out again. Could not find leak. Another $100 to add 2 pounds of freon. Leaked this morning in garage, back into shop. Heard there are 17 vehicles with the same problem nation-wide. Has anyone had any luck getting a resolution from Buick. I tried Customer Service, and the rep just phoned dealer to get info. Nothing new. I am so frustrated with this vehicle. It is always in the repair shop. Out of warranty and on ME.