Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
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Buick Enclave, Heating / Cooling, SUV
#69 of 235 Enclave Air, and other stuff
Jul 29, 2011 (7:04 am)
We bought a used 2008 Buick Enclave (GM Certified!) less than 90 days ago. of those 90 days, it has been in the shop 20 of them. It has required work on the head light, tail light, a new rear air blower, a steering column make over to repair a squeaking noise and two accelerator plates to correct a problem with the stabilatrac system that shuts your car down where it can only go 40 mph until it is corrected. After all of that, we tried to make a trip to Florida this week only to get 5 hours in and have our front A/C quit working. The fan was blowing, the air was cool, but it would not come out of vent.
We love the vehicle when it is operational, which, so far, has been about 60% of the time. We now have to take it back to the dealership. Fortunately we do have about a year extended warranty, but seriously, the car will probably have to be in the shop another 2-3 days. Can someone give me an Enclave that works?
#70 of 235 Re: Enclave Air, and other stuff [goauburn]
Jul 29, 2011 (11:08 am)
I apologize for the problems you are experiencing with your vehicle. I would like to set up a case with GM Customer Assistance. In order to start the process I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and the involved dealership sent to me in an email. Also, could you please provide a brief description of the problems you are experiencing?
You can get my email by clicking on gmcustsvc.
Caron, GM Customer Service
#71 of 235 2008 Enclave Climate Control problem
Aug 10, 2011 (6:16 am)
Seems as I have the same problem as many others on this forum. I was driving back from a long trip and got about 4 hours into the trip when the front blower for the AC quit working. I tried to manually override the system, no luck. Front defroster would not work, a safety issue. The rear AC did work so I was able to somewhat cool the car. Today the system is working again but I'm sure on another long trip, I will become unhappy again. Has anyone been told what the root problem is on this?
#72 of 235 Re: 2008 Enclave Climate Control problem [whbrown]
Aug 10, 2011 (7:38 am)
Have you spoke with your local dealer? I apologize for your frustrations. If you email me your VIN I can look into recall information for this concern.
GM Customer Service
#73 of 235 Re: 2008 Enclave Climate Control problem [whbrown]
Aug 10, 2011 (8:35 am)
I got this from my 2003 Denali A/C issue when it was 2 years old. Had to set temp to 74 deg. for front/back units for 20 minutes to reset the system.
It worked but unfortunately the compressor failed in 4th year of ownership anyway.
That's GMC for ya!
#74 of 235 Re: 2008 Enclave Climate Control problem [whbrown]
Aug 13, 2011 (8:36 am)
We have also experienced a similar issue with our Enclave, but it happens at any time when driving or stopping, the passenger side will continue to blow cool air and the driver side heats up and roasts you. We have resorted to putting the car in neutral turning it off while in motion and restarting it this seems to reset the malfunction and then shifting into drive and it temporarily fixes the problem until it happens again which could be within 5-10mins. We purchased our 2008 used and have had it for 9 months it is out of warranty due to over 12,000. miles and I am extremely frustrated.
#75 of 235 2008 Enclave Climate Control Problem
Aug 14, 2011 (6:08 am)
I tried turning the car off but no success, only worked again after a few hours of being off. I really suspect the control board is over heating and will not respond to anything until it cools down. I'm taking the car in tomorrow but to be honest, I don't expect any resolution. You know the old "everything seems to be working now". Has any one experienced the front blower quitting in the winter? This is why I suspect the control board of getting too hot. If I can't get any satisfaction from the dealer, I'm going to try to vent the console.
#76 of 235 2008 Enclave Climate Control Problem
Aug 16, 2011 (11:09 am)
Follow up to message 75. The car is at the Buick dealership now and I am told the control module appears to be the problem. They are replacing it now so I trust my problems are over.
#77 of 235 Re: 2008 Enclave Climate Control problem [mckcmc123]
Aug 17, 2011 (11:39 am)
I apologize for the problems you are experiencing with your vehicle. Were you planning on having the vehicle diagnosed by your local GM dealership? Please keep me posted.
Caron, GM Customer Service
#78 of 235 2008 Enclave Climate Control problem
Aug 17, 2011 (5:54 pm)
I picked up the Enclave from the dealer today and they replaced the blower motor and blower speed control module. Everything appears to be working normal now. I won't really know for sure until the next long trip. Dealer was courteous and helpful.