Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
What is this discussion about?
Buick Enclave, Heating / Cooling, SUV
#216 of 235 Re: Air Issue and Stabilitrak Issue [sharpe0126]
Jul 02, 2013 (1:14 pm)
2008 Buick Enclave with 61,000 miles. I, too, have the same A/C problem. Doesn't blow in the front, but blows in the back, however, warm air is coming out of the back (this just happened this morning). When I got the "stabilitrack" message I brought it in and for $500 they fixed it. My steering is now needing repairs and was told that would cost me $1,400. I feel like GM should take responsibility for all of these issues. How convenient they all happen after the warranty expired.
#217 of 235 GM - I need your help!
Jul 03, 2013 (6:25 am)
I've got a similar problem - my ac system no longer works and I'm being told that the evaporator coil will need to be replaced. I currently sit around 60000 miles (~110000km). Will GM please assist?
#218 of 235 Re: GM - I need your help! [cavagman]
Jul 03, 2013 (12:51 pm)
I am sorry to hear that your vehicle is not working at this time. I will do more research on this issue to see what options are available to you. Can you please send me your full name, VIN, address, contact information, and dealership? Please email this information to us at socialmediagm.com [ATTN: Amber]. I look forward to hearing from you.
GM Customer Care
Jul 04, 2013 (5:14 am)
My 2010 Enclave air conditioner needed $1,700 for repairs and I already spent $150 back in April on it. Went to GM's web site and called customer service number for Buick and 2 days
later my dealer called me back and said GM would pay 75% or around $1,300. Not the greatest since I still had to pay $550 on a 3 year old air conditioner. I wouldn't hold out much hope for Amber from GM who probably contacted you, she couldn't get me anything for the $2,400 power steering fix I had to pay for back in April.
#221 of 235 Re: 2009 Buick Enclave A/C Problems [boblbu]
Jul 04, 2013 (5:20 am)
What's a TSB and did you have to pay for the extended warranty?
#222 of 235 A/C problem, Airbag & light Waterleaks, steering noise etc.
Jul 29, 2013 (12:30 pm)
I have a 2008 Buick Enclave and literally have my car at the shop right now because of the Air conditioner not blowing cold air. I just received a call that the Evaporator Core has to be replaced for $1800. I only have about 60k miles on it. I am furious. I absolutely have had nothing but trouble with this vehicle since we purchased it brand new in '08. I have read some of your messages and I can't believe how common the problems are among us. I have had the water pumped replaced about 2 years into owning the car. The control panel was replaced also for problems with the A/C before. The front airbags and the rear inside lights in the roof of the car leak water. I took it to the dealer 2 years ago and thought they fixed it....No luck still leaks. One our recent rains my backseat was so wet I had to soak it up with a towel. I have no idea if any other damage exists from all this water stuff yet.
These problems along with the recalls they've have on this vehicle are just ridiculous when you've purchased a brand new vehicle. I have always heard a noise in the steering system and sometimes gets a little hard to turn the car every now and then. My Stabliltrak light has been on twice, I've taken it in...I was told it's nothing. Once I get this mess resolved and I am really going to consider getting rid of this vehicle.
It is so funny I just had a neighbor come ask me last week about how I liked the vehicle and I am not going to recommend this vehicle to anyone EVER!
I am going to pursue this further with Headquarters and keep you all posted. I really do believe this should be a Class Action Suit as well. Has anyone started that process yet?
#223 of 235 Re: A/C problem, Airbag & light Waterleaks, steering noise etc. [hicksd]
Jul 29, 2013 (4:48 pm)
I am very sorry that your Enclave has caused you such frustration. If you would like for us to document your concerns within our system, please email us at socialmediagm.com. If there is any additional assistance we can provide to you, please let us know.
GM Customer Care
#224 of 235 Re: A/C problem, Airbag & light Waterleaks, steering noise etc. [gmcustsvc]
Aug 04, 2013 (6:12 am)
I too have a 2008 Enclave. I have replaced a sensor in the fuel tank, 3 wheel bearing assemblies, both front half shafts, water pump, alternator, fix the sunroof leak twice, water filled the entire fuse block and had to have the fuse block and the fuses replaced, the steering box, front struts, not to even the Motor that blew up at 50 mph. Oh yeah then you start with the electronics that just choose to give up all at the same time. Would you rate this vehicle very high GM or would you just do a recall on all 2008 Enclaves and get them off the streets before NO ONE buys your product again.
#225 of 235 Re: A/C problem, Airbag & light Waterleaks, steering noise etc. [bad_ride]
Aug 05, 2013 (4:00 pm)
I can certainly understand your frustrations and apologize that you've had multiple issues with your vehicle. If you haven't already spoken with GM Customer Service in the past about your concerns, we'd be more than willing to document your complaint within our system and address any additional questions you have. If you would like for us to start a case for you within our system, please email us your VIN, mileage and contact information.
GM Customer Care