Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
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Buick Enclave, Heating / Cooling, SUV
#21 of 235 2008 BUICK ENCLAVE A/C PROBLEMS & MORE!
Sep 04, 2010 (4:13 pm)
I bought my Enclave in July of 2007 straight off the delivery truck. It would be my first brand new car experience and our sole mode of transportation. I wa very happy because it came at a time in my life when i was really testing the new information from The Secret (LAW oF ATTRACTION). I will have to make another post under the Buick ENCLAVE Experience 3.2 . My A/C has been acting really weird!! The front vents blower stopped at some point, the rear a/c blows warm to hot air all back in June or July (really hot days). I had freon put in it and then it was ok, just recently i noticed that it was warm air coming out from the front as i had it to the max. I kept thinking NOOOOOOOO! IN the Enclave it is very well insulated so A/C is a must bcause the temp can rise very fast. i took it in to the dealer and they wanted $120 just to check it, i balked because i had issues with my CD player, drive shaft axle, rear door hatch switch, and washer fluid heater. I just wanted to get out of there before they told me that it was gonna be another $1500 for stuff that shouldn't be happening to a 2008. i say that because I had a 93 Colt Vista and the original radio cd player , a/c, and high mileage worked just fine. Are you seriously telling me that this beautiful creation from Buick is a bust? I LOVE THIS DAMN CAR! I DISLOVE THE ISSUES THOUGH.!!! I VE REPLACED MOTORS,TRANSMISSION, door hatch switches. I am outta my warranty and didnt buy the exten ded because i trusted the American Car. I feel slighted, cheated, and hurt. I want my new car experience the way it was meant to be. i guess i have to buy it from a Lexus dealer instead.
#22 of 235 Enclave AC not working again
Oct 09, 2010 (1:54 pm)
I have a 2008 Enclave. I will be taking it to the dealership AGAIN on Monday to have the AC worked on. This will be at least the 5th time I have had it worked on so it is becoming more and more inconvenient. Plus, living in Texas, you don't want to be without AC! Do I have any options? I don't owe a whole lot on the car and I don't want to trade in and have to start over on payments.
#23 of 235 Re: Enclave AC not working again [vickiefontaine]
Oct 09, 2010 (4:50 pm)
Well, we sold ours. It is very clear that GM is refusing to deal with the problem. If we had been in a situation where we could not have traded or sold our Enclave then I would have contacted the BBB and the State Attorney General's Office to file a complaint. Good luck! This just shows that GM has never changed.
#24 of 235 problem's back!!
Jun 20, 2011 (12:26 pm)
I was the orginal complainer in this forum about this Enclave AC problem. We thought after a incident-free summer of 2010 the AC problem had gone away but recently the quickly dissappearing Ac reared its ugly, and now dangerous head again,this time with a full load of angry passengers (including my father in law who recently had open heart surgery!!). This time it was only after about two hours of driving, and this time even the rear aux system seemed to shut down too. We ended up shutting off the AC for about a half hour as we drove and what do you know it came back on fine for the last 10 minutes of trip. The next day, no problem at all with AC. It was a fairly humid in DC this weekend but temps were not particularly hot. Very aggravating. I am counting the days until the lease is up in October as I know I will take it to the dealer and he will say they can't replicate the problem and the Ac works fine for them.
Has anybody officially diagnosed the problem and gotten it fixed so that it hasn't come back?
#25 of 235 problem's back!! Ditto
Jun 20, 2011 (1:53 pm)
Ditto on the problem being back. It's hot in South Carolina.
Same issues. My feeling is that they car has a original refrigerant leak. My wife is taking it back to the Dealership this week. Perhaps they can recharge the system. This seemed to help before.
We are also looking forward to getting rid of this car.
#26 of 235 Re: problem's back!! Ditto [bturig]
Jun 20, 2011 (2:29 pm)
Buy a CX-9 less money and better quality. If you like a driver's rig, you'll love it!
#27 of 235 Re: problem's back!! Ditto [circlew]
Jun 21, 2011 (2:52 pm)
My Enclave AC problem has has continued as well. Last November I had to take it in for problems that resulted in what I was told air-conditioning lines. Now they are saying that the condenser is leaking. I am frustrated and very disappointed because this was my first brand new purchase and half of the time I spent in the service department. I feel jilted because this car was made at a time when GM had its problems and the craftmanship reflects where the company was at the time. I would love to trade but cannot because it would make me upside-down. We have to ride it out. : (
I've had so many other problems with this vehicle and GM knows because of the history it has with service department. Wishing I had better options.
#28 of 235 Re: problem's back!! Ditto [tom320]
Jun 22, 2011 (5:53 am)
I apologize for the problems you are experiencing with your vehicle. By chance have you spoken with GM Customer Assistance? Please keep me posted.
Caron, GM Customer Service
#29 of 235 Re: problem's back!! Ditto [gmcustsvc]
Jun 22, 2011 (1:52 pm)
We had the same problem on and ongoing basis. We frequently travel into hot humid areas. We were told over and over that GM didn't know anything about this problem.
Frankly, GMs response appears to be that it's the customer's fault. In other words, GM doesn't notify their dealers about the problem and it's up to you to convince them. I believe this is an engineering problem. That is, the A/C system wasn't designed correctly.
This has been going on for over a year now! Come on GM, does it take a class action lawsuit to get you guys to honor your warranty?
#30 of 235 Re: problem's back!! Ditto [pclay]
Jun 22, 2011 (2:27 pm)
I ask this respectfully: would you buy another GM considering your experience with the service you received?