Last post on May 15, 2013 at 1:28 PM
You are in the Buick Enclave
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Buick Enclave, Heating / Cooling, SUV
#132 of 201 My 2008 Enclave have so many problems
Jul 16, 2012 (7:46 pm)
I purchased a certified used 2008 Enclave in 2011. It is the first time I purchased a GM vehicle, and I have to say I am very disappointed. GM certified used car is supposed to offer "new car confidence with a used car price tag", as advertised on GM website. What a joke! Within six months, both front and rear brake pads and rotors had to be replaced, transmission failed and had to be rebuilt, and then navigation and side mirrors were out of order and had to be repaired. I have seen many times the transmission stuck to the wrong gear, and of course when I complained to dealer, they didn't find anything wrong because they couldn't "replicate" the issue. The water pump failed recently, causing transmission to run over-heated and the engine to be shut down, so it had to be replaced. The steering wheel started to making some strange noise, which I was told by dealer that would cost me more than $1000 to repair. Now the AC is not working and stopped blowing cool air. I had to drive in this 100+ degree temperature without air conditioning. A dealer found leaking in rear AC lines, and quoted me about $1800 to replace them. I am really sick and tired of the poor quality of 2008 Enclave.
#133 of 201 Re: My 2008 Enclave have so many problems [gxwscra]
Jul 17, 2012 (7:31 am)
Thank you for taking the time to post your experience and concerns. Can you please email me directly with your VIN, current mileage, involved dealer, and complete contact information including mailing address? I look forward to your email.
GM Customer Service
#134 of 201 Is AC work covered on GM certified vehicles??
Jul 17, 2012 (5:37 pm)
Im taking my GM certified 2008 Enclave which only has 22K miles to the GM Dealer tomorrow. Like everyone else on this thread my AC has stopped working. And I've had this vehicle for less than 90 days. But my bigger gripe came when we called to schedule the appt. The dealership rep said it might not be covered under the "BUMPER TO BUMPER" WARRANTY. How can this be? Can a GM rep or someone with relevant knowledge confirm this for me either way?
#135 of 201 Re: AC not working = unhappy family [gmcustsvcsarah]
Jul 17, 2012 (7:19 pm)
Thank you for your prompt response. This blog was very helpful. You were correct there are no recalls on AC. I have contacted GM and they have assigned a case number and arranged through a conference call with Buick dealer to have my car diagnosed tomorrow. I am waiting to hear from dealer tomorrow on the outcome. They were very helpful so will let you know the outcome.
#136 of 201 Re: AC not working = unhappy family [sjsmoot]
Jul 17, 2012 (10:29 pm)
My 2009 was just the opposite order. The solenoid for the AC went 6 months ago. The power steering pump just went. After the power steering repair I have a loud noise under the hood at every bump.
#137 of 201 Re: 2008 Buick Enclave AC issue [renee51]
Jul 24, 2012 (8:03 am)
I'm having the same issues - ALL of them - on my 2008 Enclave with approx 31k miles.
AC: I had the same AC blower issue in 2011 - it was fixed by the dealer. Believed to be a potential electrical issue
Fuel Pump: The car stopped working yesterday where it would stall and not start back up. Gas, oil, battery are all good. It's in the shop now and believed to be fuel pump
Power Steering: The last time I had the oil changed, the tech said that the power steering was making a weird noise although the fluid was good
Brakes: I noticed that there's some rubbing on my brakes
None of this should be happening on a vehicle with 31k miles!
Is the fuel pump covered by the warranty?
#138 of 201 Re: 2008 Buick Enclave AC issue [orangekeeper]
Jul 28, 2012 (11:21 am)
I see that your initial post here was from a few days ago - any updates on your progress at your shop (GM dealer or independent?) since then?
Sarah, GM Customer Service
#141 of 201 Buick Enclave 2008 Ac
Aug 16, 2012 (11:23 am)
Hi I am very upset and frustrated with GM it seems that they do not care about their products I see alot of people are having problems with the AC and GM does not take responsibility and recalls it my AC is blowing hot air on the passenger car I regret buying the Buick if I had know about the issues I would never have bought it I totally expected a great car and I am very disappointed with it. Gm does not want to cover the cost. I am very disappointed