Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
What is this discussion about?
Buick Enclave, Heating / Cooling, SUV
#125 of 235 Re: Disgusted with my Buick 2008 Enclave [gmcustsvcsarah]
Jul 13, 2012 (3:26 am)
Good Morning Sarah,
I could have brought the car to the dealership for the a/c to be repaired but I knew they would be more expensive than the independent station. To have to shell out that large amount of money is terrible. After reading all the posts about the a/c for this vehicle I don't understand why GM is not issuing a recall. There is obviously a serious problem that we the customers are dealing with.
All other issues were dealt with by my local dealership.
#126 of 235 Re: Disgusted with my Buick 2008 Enclave [rjluke]
Jul 13, 2012 (3:28 am)
Sorry to hear you are going through the same problem. I absolutely agree there should be a recall issued on this vehicle with the a/c. Just on this forum there are over 100 complaints about the 2008. Its horrific. Had I only known. I wish you luck. I too have contacted GM but I am sure I will not be reimbursed. Keep us posted
#127 of 235 Re: Disgusted with my Buick 2008 Enclave [furino2009]
Jul 13, 2012 (5:20 am)
I got contacted by GM yesterday. They agreed to pay for the lion's share of the repair for the front evaporator core on my Enclave. I'll be out $200, which they are calling a deductible. Sounds like a 'Secret Warranty' situation to me. I still think there should be a recall(s) on this vehicle for the various issues that consumers are enduring. I do appreciate GM pitching in on this repair. I am still uncertain about the long term reliability of the vehicle though. There are a lot of horror stories on this message board. Now I am hoping that the repair goes well and nothing gets screwed up in the process of taking the car apart and putting it back together. This vehicle was not designed for easy maintenance, that is for sure. The engine compartment is packed in so tight, every little repair is a major undertaking just to get to the faulty part(s).
#128 of 235 Re: Disgusted with my Buick 2008 Enclave [furino2009]
Jul 13, 2012 (6:35 am)
I certainly understand why you chose the independent. In regards to the decision making processes for issuing recalls, I am unable to speak to that as I am not a part of brand quality evaluations.
If you have any current vehicle concerns that you would like looked into, please don't hesitate to get in touch with us at socialmediagm.com.
Have a great weekend,
GM Customer Service
#129 of 235 Re: AC not working = unhappy family [gmcustsvcsarah]
Jul 15, 2012 (6:56 pm)
I wanted to be on blog to say I purchased 2008 Buick Enclave! Loved it! Always a GM buyer but my car with only 40,000 miles has had to have new power steering pump replaced and in 2011 service in JUne where they had to add freon which I thought was weird. end of June 2012 went on a trip and now AC does not work! AC does not work at all now and dash is VERY HOT to the touch. This is ridiciulous for a very expensive car. The warranty just ended!!!!!!! IS there a recal and if not there should be......? Help.
#130 of 235 Re: AC not working = unhappy family [sjsmoot]
Jul 16, 2012 (9:17 am)
I checked into the general information I have on the 2008 Buick Enclave and do not see any recalls related to the HVAC system. I'm sorry about this! What is your plan of attack in addressing this matter?
GM Customer Service
#131 of 235 Re: AC not working = unhappy family [gmcustsvcsarah]
Jul 16, 2012 (3:16 pm)
At this point with all the complaints about the vehicle I truly feel cornered and will be contacting a lawyer for to open a Class Action Lawsuit against GM. I feel thats the only way we as consumers will be compensated.
#132 of 235 My 2008 Enclave have so many problems
Jul 16, 2012 (6:46 pm)
I purchased a certified used 2008 Enclave in 2011. It is the first time I purchased a GM vehicle, and I have to say I am very disappointed. GM certified used car is supposed to offer "new car confidence with a used car price tag", as advertised on GM website. What a joke! Within six months, both front and rear brake pads and rotors had to be replaced, transmission failed and had to be rebuilt, and then navigation and side mirrors were out of order and had to be repaired. I have seen many times the transmission stuck to the wrong gear, and of course when I complained to dealer, they didn't find anything wrong because they couldn't "replicate" the issue. The water pump failed recently, causing transmission to run over-heated and the engine to be shut down, so it had to be replaced. The steering wheel started to making some strange noise, which I was told by dealer that would cost me more than $1000 to repair. Now the AC is not working and stopped blowing cool air. I had to drive in this 100+ degree temperature without air conditioning. A dealer found leaking in rear AC lines, and quoted me about $1800 to replace them. I am really sick and tired of the poor quality of 2008 Enclave.
#133 of 235 Re: My 2008 Enclave have so many problems [gxwscra]
Jul 17, 2012 (6:31 am)
Thank you for taking the time to post your experience and concerns. Can you please email me directly with your VIN, current mileage, involved dealer, and complete contact information including mailing address? I look forward to your email.
GM Customer Service
#134 of 235 Is AC work covered on GM certified vehicles??
Jul 17, 2012 (4:37 pm)
Im taking my GM certified 2008 Enclave which only has 22K miles to the GM Dealer tomorrow. Like everyone else on this thread my AC has stopped working. And I've had this vehicle for less than 90 days. But my bigger gripe came when we called to schedule the appt. The dealership rep said it might not be covered under the "BUMPER TO BUMPER" WARRANTY. How can this be? Can a GM rep or someone with relevant knowledge confirm this for me either way?