Last post on Nov 27, 2013 at 1:26 PM
You are in the Buick Enclave
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Buick Enclave, Heating / Cooling, SUV
#110 of 235 Re: AC Not working - KEEP ADDING FREON NO SOLUTION [08enclaveowner]
Jun 25, 2012 (6:56 pm)
I also have a 2008 Buick Enclave that I purchased used with 31,000 miles in 2011. I was assured it was a certified used car. I have had nothing but problems with it starting at about 40,000 miles with the steering column squeaking real bad. What has been my most expensive car purchase in my life has been the mistake of my life. Thank God I purchased an extended warranty, because I had to have the steering column replaced. Then right after that, my car would shift out of gear while idling at a traffic light. It would stay that way. I was told it was a sensor, that was replaced. Then 3 weeks later the same thing happened again. This time a DIFFERENT sensor. These were covered under warranty as well. NOW, for the past 3 weeks, I have been having issues like everyone else with the AC. The AC light starts blinking then shuts off, but fan keeps running, or stops running altogether if I am sitting in park or idling for more than 4 or 5 minutes. This is the most unreliable car I have ever owned. I had to take my daughers car on a road trip because I was afraid mine would break down. It seems to me that GM needs to step up to the plate and recall all these Enclaves because they are aware these issues exist. I have owned several GM products over the years, with little or no issues, but unless my local dealership practically gives me a new car, I more than likely will not own a GM product ever again.
#111 of 235 Re: AC Not working - KEEP ADDING FREON NO SOLUTION [whatsnext]
Jun 26, 2012 (3:25 pm)
I can imagine these multiple concerns that have come up have been frustrating for you, and I'm sorry that this has been your Enclave experience so far. Are you still within your warranty to get the AC fixed? If we can look into anything, please don't hesitate to get in touch with us at socialmediagm.com (include the last 8 digits of your VIN as well as your name and Edmunds username).
GM Customer Service
#112 of 235 Re: AC Not working - KEEP ADDING FREON NO SOLUTION [gmcustsvcsarah]
Jun 26, 2012 (5:14 pm)
I sold mine some time ago. I just couldn't rely on the car. I did take a beating on the sale but very happy not to still own the thing. It is rediculous that several dealers told me that they had never heard of the AC problem!
Vote with your checkbook....don't buy GM again!
#113 of 235 08 Enclave A/C slow vent, other quirks
Jun 29, 2012 (8:40 am)
I’ve got a similar issue with my ’08 Enclave here in Arizona.
In the summer a few years ago, my son had fallen asleep when driving to the Phoenix Zoo. Instead of wake him up my wife just parked and idled the Enclave with the A/C running. After a while the air flow coming out of the front vents got slower and slower, until there minimal air coming out the front vents. (similar to instanced described earlier in the thread). After turning the car off and letting it sit for a few hours the A/C worked fine again.
It happened again shortly after that on a summer drive from Prescott back to Phoenix. (about a 2hr drive). About an hour into the drive the front vents again slowing began to loose air flow, with the fan speed selection having no effect on the flow.
After this incident is when I discovered this Edmunds thread, and took the car to the dealer. The dealer couldn’t reproduce the problem, but make sure the system was charged with refrigerant. After reading this thread, we make sure that the AUX climate control is always on when we drive (and make sure that our young children haven’t messed with the rear temperature settings by bumping up the rear of the vehicle by +10degrees). After doing that, we haven’t had an issue for quite a while until yesterday.
It was around noon, outside temp ~100deg, humidity ~25% (first humid day of the summer). We I turned on the car, the air coming out of the front vents was warm and wouldn’t cool down. The AUX button was enabled, and the temperature setting in the back of the vehicle was +0deg. It took 15min for air to come out of the front vents to be cooler than the outside air temperature. The car then parked for 1 hour. After that hour, on the drive home (10min) the A/C never cooled down. I drove it again 3 hours after that (4pm, 110deg), and the front A/C blew cool immediately upon startup of the vehicle, and was basically “normal” throughout the 20min drive I was checking out the A/C.
On thing that I did notice in trying to debug this latest A/C issue is that the air blowing out of the back vents was warm(not cold), when:
- the front vents were blowing cold
- the AUX button was enabled
- the rear temp setting was set to +0deg.
(I feel bad, I think I’ve been blowing warm air on my kids for a while now, but they’re too young to know that that is a problem or something out of the ordinary)
The first issues to me seem like and engineering/design problem. Maybe the latest is just a maintenance/broken part issue. But with the quirkiness of the A/C on this car, you wonder if you fix something if you’re really fixing the problem.
So, I’m off to the dealer in inquire. What’s bad now is that the Enclave has 60K miles and is out of warranty.
I'll also send an email off to Sarah at socialmediagm.com.
#114 of 235 Re: 08 Enclave A/C slow vent, other quirks [kidnapped]
Jun 29, 2012 (12:02 pm)
We live in the U.P. and never had the A/C problem here. Only when we drove south towards Florida did we experience the problem. In one instance I found that, after feeling warm air, I stopped and found that the A/C coil was frozen. River's of water drained off the car, then .5 hour later, the A/C worked. This was not a charge problem! I believe it is/was a design flaw which GM never admitted to! I think there is a chance that they modified parts, so later models don't have the same issue? Mine was an 08.
#115 of 235 Re: 08 Enclave A/C slow vent, other quirks [kidnapped]
Jun 30, 2012 (12:55 pm)
I caught the last line of your post - glad you're going to get in touch with us! My coworker Christina answers inbound emails, so I would say to expect to hear back from her on Monday the 2nd of July. I will leave her a note to keep an eye out for you!
GM Customer Service
#116 of 235 2008 Buick Enclave AC issue
Jul 10, 2012 (6:52 pm)
I just found this site as I was researching a problem with my AC that I was having with my 2008 Buick Enclave CXL. I have had the same issues as many of you have noted, especially rjluke(post # 107). This has been the most expensive purchase I have made for a car! I bought it used Feb 2011. 2 weeks after purchase, our fuel pump went out. Then I had breaks changed and had issues with them. Then steering wheel starting making a strange noise and had to get the rack and pinion replaced. Then later had to get something else replaced in connection to my steering(the power steering casing maybe?). Then had a seal leaking oil and had to have my engine pulled and the seal replaced. I was told I had a full warranty on the car when I got it then found out later from a Buick dealership that it was limited and only for a short time did I have it available.
I drove fromTn to Va shortly after buying the car (summer of 2011) and noticed the air getting warmer in my car. I tried turning the fan up and it did nothing. I have asthma and hot humid air is a trigger. I got to Va. and no dealership was open. I stopped to let my car sit for a while and went in to a restaurant cause I could not breathe. When I came out it was working again. I took it to the dealership in Knoxville, (Rice Buick) and they said they could not find anything wrong and were not familiar with the problem. My car was under warranty at this point. It did it another time as I was driving around showing homes (I am a Realtor). Took it again to the dealership the next day and again, they said they could find nothing wrong.
This summer, it has already happened to me again, but of course after hours of the dealership and I am of course out of warranty now.
I am getting ready to make another trip to Va and am worried to death that my AC will go out again. I agree with others that say there should be a recall on this. I also notice that my AC drains a lot of water from under my car. This cannot be right. I feel like something is freezing up. It is like my blower just stops. I can hear the AC running but no air is coming out. I would also appreciate any help from Buick!!
#117 of 235 Re: 2008 Buick Enclave AC issue [renee51]
Jul 11, 2012 (5:52 am)
Contact GM and have them open a case file for this. The more people that bring this issue to GM's attention, the more likely they are to issue a recall. I think there are some major design issues and/or manufacturing defects with this vehicle (the 2008 model in particular). Power steering, AC, leaky sunroofs just to name a few. A vehicle in this price range shouldn't be having so many major failures in the first 50-60,000 miles. It's not acceptable.
Be ready to get wait a long time for any satisfaction however. I am still working with a GM rep trying to get this issue resolved. It is taking forever! I haven't had AC in my vehicle for nearly a month now during one of the hottest summers on record. It's not very pleasant to get inside this vehicle after it's been parked outside all day where I work. Not much cooling to be had with the windows down when it's 100 degrees outside.
Until the AC issue is fixed, I have to cram my family into our 1999 Infiniti G20 to go anywhere. Great car by the way - never a single issue with it. It's a 1999! The 2008 Buick Enclave has been a huge disappointment thus far. GM needs to step up and stand behind this vehicle and all its problems or consumers will avoid GM products and tell anyone else who will listen to do the same.
#118 of 235 Re: 2008 Buick Enclave AC issue [rjluke]
Jul 11, 2012 (6:03 am)
I opened a case file for my 2008 Enclave and it got me nowhere. I specifically asked my rep to let me speak to his supervisor and he basically told me that there was no one else I could talk to. I told him that unless he was the president/CEO of GM, then there should be someone above him I could speak with. I was never given the chance to talk to a higher up. I even received an email from another rep telling me that GM would not discuss the issue with me anymore. My 2008 Enclave was in the shop 7 times for the A/C and I was on my 3rd transmission when I finally got fed up last September and traded it in for a Ford Edge which has given me no problems at all!
#119 of 235 Re: 2008 Buick Enclave AC issue [vickiefontaine]
Jul 11, 2012 (7:13 am)
I would love to trade mine in but I know we are upside down on it. I am just praying for a big real estate deal in which I can use my commission to pay the difference in a trade! I am really very disappointed in this car!