Last post on Oct 14, 2013 at 8:39 AM
You are in the Toyota Highlander Hybrid
What is this discussion about?
Toyota Highlander Hybrid, Hybrid Cars, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#7 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 18, 2010 (1:55 pm)
Similar story. 2006 Highlander V6 4x4 Ltd. Complete power failure while driving. Thank god it wasn't my 16 year old daughter on the freeway! Internal failure of the hybrid inverter. 9K+ to fix. I feel duped. Toyota will not tell me how many fail. Dealer plays the game that everything is out of their control. Toyota just launched a television campaign bragging about spending $1 million/hour on safety. Yet apparently 2006 Highlander owners are rolling down the road in potential death traps, which if you survive, will cost you a quarter of the purchase price to fix. Anyone have time to picket dealers. I'll be back with the nastiest politician that is after Toyota already so we can get some satisfaction.
#8 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 18, 2010 (4:29 pm)
do you still have the Highlander and is it for sale?
my email is whodenezaol.com (Anthony)
#9 of 337 Re: Stranded on Interstate 95 [mellowyellow12]
Jun 21, 2010 (6:12 am)
Please report your invert failure to the NHTSA (888)327-4236. Only takes a few minutes and multiple complaints hopefully will lead to an investigation. Please file a complaint even if your inverter is replaced under warranty.
The NHSTA rep that took my compliant suggested filing complaints with both the FTC (877)382-4357 and your state's Attorney General.
#10 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 21, 2010 (3:51 pm)
Can you email me so I can discuss your situation with you?
#11 of 337 So disappointed with Toyota
Jun 28, 2010 (8:00 am)
Similar story here. I was driving down the interstate. My 06 Toyota Highlander Highbred died. I had it towed to the dealer. They said the power inverter needs to be replaced. The part alone costs $9,000.00. I have 144,000 miles on it. So, now I have a piece of scrap, that I still owe 8 payments on. I put $15,000 dollars down on it when I bought it. Toyota was of no help at all. I'm so disappointed. If anybody has a similar experience or recommendations please e-mail me. Thank You so much.
#12 of 337 Re: So disappointed with Toyota [toddwines]
by Kirstie@Edmunds HOST
Jun 28, 2010 (8:07 am)
we really prefer that information and similar stories be posted here - that's why we host the forums. It allows ALL of our members to benefit from the information posted, whereas exchanging the info privately by email results in other members being deprived of potential solutions, or info on resolution from Toyota. Thanks!
#13 of 337 Re: So disappointed with Toyota [kirstie_h]
Jun 28, 2010 (9:02 am)
Sorry Kirstie, I didn't mean to break protocal. This was my first post to this blog...(actually my first post to any blog).
#15 of 337 This is sounding familiar....
Jun 30, 2010 (12:39 pm)
A friend had same issue on highway last weekend. At 111,000 miles, his '06 highlander hybrid completely shut down and had to be towed to Toyota. The cost was $10k, just as you say. My '06 highlander hybrid is at 93,000 miles and has had all its scheduled maintenances, but I'm seriously considering a trade-in and a 'swap my ride' for something other than Toyota. I'll keep checking this forum, as I feel like my time is running out on the '06 HH.
Jun 30, 2010 (1:07 pm)
My purchasing dealer stepped up to help in my situation, bringing my $9,000 repair down to $1200, partially because they aim to please and partially because I've been up and down the food chain for the dealership and Mid-Atlantic Toyota based out of Glen Burnie, MD. Kirstie, I understand the point of wanting the information posted here, but we need to contact each other to organize. These cars are death traps with another example surfacing in some forum every few days. I would suggest people create an alternate email (yahoo, gmail, etc) that would be safe to have public here. The plan for Toyota is obviously to keep these problems isolated and to have each owner eat whatever they dish up. I say no to that. Their arrogance of advertising expenditures of $1 million per hour on safety makes me sick.
FYI, the inverter replacement has a new part number and actually says New and Improved in the Toyota service system. I was concerned about driving my family in this car even if I had received the repair free if it was the identical defective part.