Last post on Oct 14, 2013 at 8:39 AM
You are in the Toyota Highlander Hybrid
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Toyota Highlander Hybrid, Hybrid Cars, SUV
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#269 of 337 2006 Highlander Hybrid AWD - inverter blown
Jun 26, 2012 (5:03 pm)
A few days ago I was backing out of my driveway and the inverter blew on my 2006 Highlander Hybrid. After reading all of these posts, I am furious that my '06 is not considered part of the "recall" - if my car had lasted only 3 more miles, I would have been in the middle of the freeway with my two little kids in the car - talk about huge safety concern...and knowing that Toyota knows about it and tried to bandaid it with this limited recall has me livid. So far Toyota won't even give me a loner car - I have been told I am out of warranty at 113k miles and that I am not part of the recall. (Doesn't a recall need to cover a known PROBLEM...not a VIN number?!? - clearly an attempt by Toyota to cover the situation and still save some dough) I always service my vehicle at the dealer and about 2 mos ago I had it serviced and they checked the inverter for recall/problems. If they had fixed it then, it would have saved them and me and whole lot of hassle.
Right now they have said fix will be between $9500-$10500 - depending on how bad the damage is. They have offered that I pay for the inverter "at cost + 15%", plus labor ($400), plus tax ($513) - then they are offering me a $2500 rebate (I pay and they reimburse me - which I am doubtful about considering the number of complaints I have now seen online about how they don't actually reimburse) - total: $5040 - plus another $800 if the electronic control unit is broken
My case manager contacted the district service and parts manager to come up with this "offer". I am holding out for the entire thing to be taken care of (at the advice of my attorney)...I have put in a complaint with NHTSA and if this is not taken care of by tomorrow, I will complain to BBB and the Attorney General - and if that still doesn't escalate it enough...I will pursue legal action.
I am shocked at the number of people this has happened to (same problem, but outside the recall) and that Toyota is trying to bandaid the situation. And I just gave my endorsement for this vehicle 2 weeks ago to a poor woman about to buy one...I will never endorse Toyota again. An interesting sidenote - all Lexus owners with this problem have had it promptly taken care of - no money out of pocket.
#271 of 337 Brand New 2012 HiHy WON'T START without a JUMP
Jul 06, 2012 (6:05 am)
We recently shipped a Brand new highlander hybrid from Canada to Switzerland. My husband picked it up from the dealer and drove it home without a problem. The next day we tried to drive it the battery was dead, so we jumped it figuring it was a long time in shipping and needed time to get the battery charged up. Unfortunately it has been a month and the problem is only getting worse. I have to jump the car every or every other time I drive it, sometimes 2 or 3 times a day. We bought an external battery/ trickle charger and left it on the car overnight and then for 36 hours straight. Both times it didn't start on its own, it had to be plugged back in to the battery to start it. We are taking it in monday but so far not impressed. It makes me sad too because I really love everything else about this car.
#272 of 337 Re: Brand New 2012 HiHy WON'T START without a JUMP [meganshay]
Jul 06, 2012 (3:35 pm)
The hybrid keeps the brakes charged up electrically and this occurs even when the car is off. It sounds like you may have a bad battery. Let Toyota take care of it. My hybrid goes months without being driven as I have never driven it during winter on our salt covered roads. I do keep a trickle charger on when It won't be used for a while. Good luck. Let us know if it is anything besides battery
#273 of 337 Other shoe about to drop?
Jul 17, 2012 (11:59 am)
Took my HH to dealer for 90,000 service; they also performed inverter recall check. Mine was not affected by the recall, but dealer did not replace timeing belt/water pump as recommended.
Decided to use highly recommended neigborhood shop intead of dealer for 100,000 oil change, and to replace timing belt. also finally needed replacement front brake pads--first time, 100,000 miles.
After repairs, local shop got the same error message lights---ABS failure, hybrid failure, etc, consistent with inverter failure. they called another toyota dealer who was able to "wipe clean" the ECU and reload it for $200. seems to have fixed problem.
does this make sense to anyone?
I think I was lucky...not stuck on the road, and it only cost $200 for that failure. Is there another failure imminent? should I be worried? this car has been absolutely trouble free until now and I don't want to trade. I have bragging on this car for six years. Comments?
#275 of 337 Re: Other shoe about to drop? [eh2k6]
Jul 18, 2012 (6:25 am)
Thanks, that s a relief to know. the neighborhood shop is very good, but not up to date with the latest electronical gadgets.
#276 of 337 My story
Sep 05, 2012 (11:41 am)
Sounds like I had the same problem as some others on here. Our 2006 HH died while my wife was driving it down the road. Thank God she wasn't on the highway, and it happened after she dropped off the kids at daycare.
My car had 107k miles on it - out of warranty - so I towed it to a local mechanic. He read error code POA78. He also pulled up TSB 0386-08 concerning the "Power Inverter Failure." Quoted me a price of $8,500.00!
I called the Toyota dealership, and they asked that I have it towed to them, so they could verify the problem. A few days later, he called me back with semi-good news: Toyota has recalled the "Intelligent Power Supply Module" on these vehicles, and that may fix the problem. He replaced the module free of charge, and it fixed the problem. Thank God for that.
BUT - this recall of the "Intelligent Power Supply Module" is NOT the same issue as the "Power Inverter Failure" noted in TSB 386-08. So, while Toyota has issued a recall to fix one problem, Toyota has not issued a recall to address the issue in TSB 386-08.
This means that while my car works, for now, it has a known defect which is both unsafe and quite costly because my car is out of warranty.
What should I do? Sell the car? I bought the car new with the expectation that I would own it for at least 10-12 years and save a lot of money on gas. If I sell now, I've lost all that potential value - I've essentially leased this car for a huge amount of money.
I suppose I could buy an extended warranty, but that will cost me $2-3k for an extra 24 months of coverage.
My e-mail is b . mira kian gmail.com (without any spaces)
#277 of 337 Re: My story [mirak]
Sep 07, 2012 (12:32 pm)
Here in Canada, my Toyota dealer replaced the IPS module to address the Power Inverter Failure recall. I think you are good to go. Wouldn't worry about it.
#278 of 337 Highlander Hybrid inverter
Sep 27, 2012 (2:34 pm)
Well add one more to the list. My 2007 HH limited failed on the highway at 55mph while my wife was driving with my daughter. Scary stuff. It only has 40k miles and under warranty so Toyota fixed it without charge. But claimed it was the #6 coil pack. I don't believe it. I'm an engineer. I know auto design and engines. on a non-hybrid, if one cylinder goes out the car continues to run, rough but runs. In this case, like all of you, without warning the car went dead. Toyota swears it was a coil, but I don't believe it. I have owned Toyota cars for 25 years and until now swore by them, indeed sold hundred over the years to friends, relatives and business associates. NOW, because of how toyota is handling this problem, I want nothing to do with toyota products, hybid or non-hybrids. This is a design flaw that toyota needs to live up to. even if the coil on my car was the problem, the car has 2 drive systems, electric motors, one on each rear wheel, and a gas engine driving the front wheels. If the electric system on the electric side has a failure, the gas engine should still work. If the gas engine has a failure the electric motors should still work to bring the car to a safe place. If an engine coil pack causes the entire system, or systems to fail, Toyota should fire all the design engineers who worked on this, number one, and number two, redesign so one system failure does not kill the other. Right now these cars are a death trap and the NHTSA should compell toyota to recall ALL HH from 2006 to 2012 and fix this flaw. If I had known about this I would never had bought the car in the first place, who in their right mind buys a death trap. I searched when I bought the car and never found any of this on the internet. I think the word has to get out so others don't by these cars, soon or later when this happens, someone is going to get hurt or be killed. TOYOTA IS GUILTY OF FRAUD AND SHOULD BE HELD CRIMINALLY LIABLE IF SOMEONE IS HURT. They know and have known for a few years now and choose to do nothing. I just can't believe the dollar is their God. I was so foolish to think they actually cared about people. My other toyotas have gone 200k without any major problems, thats why I continued to buy the cars. With this, I'm done with toyota.