Last post on Oct 14, 2013 at 8:39 AM
You are in the Toyota Highlander Hybrid
What is this discussion about?
Toyota Highlander Hybrid, Hybrid Cars, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1 of 337 Highlander 2006, stalled on highway with msg vsf
Jul 26, 2009 (7:53 pm)
I was on highway and suddenly my 06 highlander hybride stalled and i saw the msg as "Hybride failed"and "VCF failed, I towed my car to dealer and staying in Motel, and I need help, why this happen and how should I deal with Toyota, Help me.. , I am stuck on the road 400 miles away from home.
#2 of 337 Re: Highlander 2006, stalled on highway with msg vsf [prat]
Oct 24, 2009 (3:50 pm)
I hope you were able to get rescued! This exact same thing happened to us with our 2006 Hybrid Highlander. We were on the way to the airport, so that was a problem. We only bought the car last April, and it came with a warranty, so everything was paid for, including the towing, the rental car, etc. It's my understanding that the Hybrid battery is warrantied for the first 150,000 to 200,000 miles, so yours should all be covered, too. Hope things have gotten better for you!
#3 of 337 Re: Highlander 2006, stalled on highway with msg vsf [soaringsister]
Nov 02, 2009 (11:43 am)
About two months ago, my failure was not so dramatic.
I had driven to work early in the cool AM and had parked at work in open air, Summer LV Sun and temperatures, and on going home up untilI the instant I accelerated to get on freeway, all had been fine. Just as I accelerated without the car feeling weird at all, warning of "Hybrid Failure go to service" popped up on display. Thankfully, just in time for me to avoid the freeway.
All this happened earily enough in day for me to get to Toyota Dealer and spend 2 1/2 hr as they trouble shot and enabled the car to be driven. Cause was confirmed as Hybrid ECU failure. Was assurred I could drive with no problem while the Hybrid ECU was ordered. Truth was mileage sucked, but they were right -- I could drive.
Bit of fiasco as Toyota couldn't decide where ECU was in supply chain, but after two-1/2 weeks I was given repair appointment. All parts and labor covered under warranty (me with 60,400 miles on 2006 HH) and now my car drives better than ever before. All the ECU reprogramming needs have gone away. No surging, smooth running at 40mph and 70mph, excellent engineering upgrade by Toyota.
I had heard 206 HH Hybrid System warranty was only 100K Miles, I would be interested to know if it is confirmed to be ractually longer than that (outside CA.)
#4 of 337 Re: Highlander 2006, stalled on highway with msg vsf [soaringsister]
Apr 24, 2010 (1:06 am)
Regarding the batery pack Toyota has told me in no uncertain terms they will only warranty to 100,000 miles.
I had a similar warning lite come on while traveling and after renting a car found it was a malfunction of some kind.
#5 of 337 Re: Highlander 2006, stalled on highway with msg vsf [tompkinstom]
May 09, 2010 (5:57 pm)
The minimum warranty on the hybrid components is required by Federal regulations (8 years/100,000 miles). But a car company will not sell a car with this warranty (unless they really want to go broke) if they do not think the 100K mark is well under the "mean time between failure" (mbtf). Mbtf is the point when half of the units would be expected to stop working as required. It is hard to know what the mbtf for the batter pack is, but it is probably more like 200K.
In other words, the life of the car.
#6 of 337 Stranded on Interstate 95
Jun 18, 2010 (1:03 pm)
My 2006 Toyota Highlander shut off, with the message CHECK HYBRID SYSTEM on the way north on Interstate 95 between Richmond and Wash DC. Luckily or unluckily I coasted to a stop on the side of this busy highway. I had always bragged about my Highlander it was one of my favorite cars that I ever owned. I had to get it towed to the local dealer and after three days and $365 they diagnosed that they hybrid computer was dead. The service guy then told me it would cost $11,000 dollars to repair this issue. I am a road salesperson I bought the Toyota because the Ford Escape Hybrid was too noisy. It had 150K miles on it but i serviced the car regularly. I paid $40,000 dollars for the car, now they were telling me I had to spend $11,000 to repair a part that can not be maintained by servicing the car on a scheduled bases. I had not even paid off the loan for the car. I had just put struts, tires and a new timing belt on the car and now it wouldn't move. I called Toyota Customer Care and after several conversations
they offered me $1000 toward the repair or a new Toyota. The dealership offered me 10% off the repair bill also. Thanks Toyota. NOT. I am selling it as scrap right now. Toyota's final say was that I had driven the car longer than the life of the part. If I would of known that I would have never bought a $40000 car with a life expectancy of only 4 years. I talk to thousands of people each year and everyone of them are going to know how bad Toyota treats their customers. I will never own another Toyota!
#7 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 18, 2010 (1:55 pm)
Similar story. 2006 Highlander V6 4x4 Ltd. Complete power failure while driving. Thank god it wasn't my 16 year old daughter on the freeway! Internal failure of the hybrid inverter. 9K+ to fix. I feel duped. Toyota will not tell me how many fail. Dealer plays the game that everything is out of their control. Toyota just launched a television campaign bragging about spending $1 million/hour on safety. Yet apparently 2006 Highlander owners are rolling down the road in potential death traps, which if you survive, will cost you a quarter of the purchase price to fix. Anyone have time to picket dealers. I'll be back with the nastiest politician that is after Toyota already so we can get some satisfaction.
#8 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 18, 2010 (4:29 pm)
do you still have the Highlander and is it for sale?
my email is whodenezaol.com (Anthony)
#9 of 337 Re: Stranded on Interstate 95 [mellowyellow12]
Jun 21, 2010 (6:12 am)
Please report your invert failure to the NHTSA (888)327-4236. Only takes a few minutes and multiple complaints hopefully will lead to an investigation. Please file a complaint even if your inverter is replaced under warranty.
The NHSTA rep that took my compliant suggested filing complaints with both the FTC (877)382-4357 and your state's Attorney General.
#10 of 337 Re: Stranded on Interstate 95 [danm65]
Jun 21, 2010 (3:51 pm)
Can you email me so I can discuss your situation with you?