2004 Rav4 Transfer Case Failure

Last post on Jul 24, 2009 at 5:03 AM

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#1 of 1 2004 Rav4 Transfer Case Failure by spraggini Jul 24, 2009 (5:03 am)
my RAV4 with 67,000 miles just broke down on the PA Turnpike while driving home from vacation. Got towed to the closest Toyota dealer and they say the Transfer Case is broken...to the tune of $4,400. i am the original owner and the only one who has ever touched this car is the dealer i purchased it from. it's had all recommended maintainance & service. the dealer is shrugging their shoulders. i called Toyota customer service and after researching the cars service history and reviewing the estimate they have offered to pay half of the parts cost, which is $1300. which leaves me with over $3,000 to pay to fix a car i planned to run forever... i am very very disappointed in the car and Toyota's unwillingness to stand behind it and help a customer who's clearly experiencing a very unusual catastrophic mechanical failure. i was a loyal customer, but after this exerience i am sad to say no more toyotas for me...

#1 of 1: 2004 Rav4 Transfer Case Failure by spraggini; Jul 24, 2009 (5:03 am)

my RAV4 with 67,000 miles just broke down on the PA Turnpike while driving home from vacation. Got towed to the closest Toyota dealer and they say the Transfer Case is broken...to the tune of $4,400.

i am the original owner and the only one who has ever touched this car is the dealer i purchased it from. it's had all recommended maintainance & service. the dealer is shrugging their shoulders.

i called Toyota customer service and after researching the cars service history and reviewing the estimate they have offered to pay half of the parts cost, which is $1300. which leaves me with over $3,000 to pay to fix a car i planned to run forever...

i am very very disappointed in the car and Toyota's unwillingness to stand behind it and help a customer who's clearly experiencing a very unusual catastrophic mechanical failure.

i was a loyal customer, but after this exerience i am sad to say no more toyotas for me...