133 messages,
Last post on Feb 19, 2013 at 12:40 AM
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Subaru Forester, Subaru, Car Warranties, Wagon
#78 of 133 Re: Perhaps another great extended warranty dealer [garyggl]
by ateixeira
Mar 31, 2011 (10:02 am)
Good deal, congrats.
Our 3 years of roadside assistance is about to expire, and I got an offer to renew that, and the cost of that alone was about $80/year. So 4 years would run ~$320.
That means the warranty portion by itself only cost you $500 or so!
#79 of 133 Roto vs. Mastria
by ifontaine
Mar 31, 2011 (10:51 am)
I just finished my deal with Joe
Roto literally 10 minutes ago. I was literally on the phone for less than 5 minutes to give him my VIN, mileage, and CC info and it's all done. I will have the paperwork early next week.
I have a 2010 Outback with 34,267 miles and was looking for the 5yr/100K with $0 or $50 deductible. I had been emailing various dealers around town and the country and found (not surprisingly) VERY different results. I live in Columbus, Ohio.
Local Dealer that I bought from 1.5 yrs ago quoted me $1397 for the $50 option, and $1520 for the $0.
Don
Mastria: $1195 for the $50 and $1295 for the $0
James
Autonation: $1650 for the $50 and $1850 for the $0 (he was kind of a jerk when I questioned why his was so much more expensive than even the next highest quote)
Joe
Roto: $922 for the $50 and $1045 for the $0.
Another local dealer wouldn't even quote me when I asked if he could do $1100 for the $0 option saying "can't do it below his cost".
I found both Joe and Don to be EXTREMELY responsive, polite and considerate.
Hope that helps someone going forward.
#80 of 133 Re: Roto vs. Mastria [ifontaine]
by ateixeira
Mar 31, 2011 (11:24 am)
Cool. Did you go $50 or $0 deduct?
#81 of 133 Gold Plus Extended Warranty Experience
by garyggl
Apr 01, 2011 (8:54 am)
I guess I made a "post message" mistake. I added too much contact info concerning my extended warranty dealership. So, I am reposting just for fun. Ifontaine (#79) is right on the mark...both Don and Joe are customer-oriented and easy to work with. I just received a better deal (by $200) from Joe. See original post below:
I just had a great experience with the following Subaru Dealership:
Roto Subaru
Arlington Heights, IL
I asked for a 7yr/70k $0 deductible extended warranty and paid $835 for my 2011 Subaru Forester 2.5x Premium. That was $200 less than what the "Mastria Subaru" offered. I found this dealership through "Washington Checkbook.org". I was done with whole transaction in 10 minutes...Joe was top notch.
Best Regards, glyttek
#82 of 133 Re: Roto vs. Mastria [ateixeira]
by ifontaine
Apr 01, 2011 (9:50 am)
I went with the $50 just because of the cash outlay. Psychologically, I wanted to be down there. I'm ok with the deductible, and I'm banking on the fact that I won't need it more than three times which essentially is the breakeven point.
I would highly recommend Don or Joe. Both were great to deal with and very low pressure. I have read others who have had similar experiences with both gentlemen. It doesn't seem that you could go wrong either way.
#83 of 133 Re: Roto vs. Mastria [ifontaine]
by ateixeira
Apr 01, 2011 (1:30 pm)
I would have made the same call. I bet the average person uses it maybe once, maybe twice.
If you need it 3 times, time to trade the car. At least you can tell the buyer it's still under warranty.
May 21, 2011 (2:54 pm)
After my 2009 Forester Turbo blew an engine at 30,000 miles, I asked for and received a gold plan warranty. Is this largesse on the part of Subaru USA or just an attempt to shut me up. I've taken many surveys that Subaru has sent me and told it as it was. Funny, no reaction. I was never told what the problem was ( although the dealership sent the engine back to Japan ) and in a kind of limbo as far as what has been done for other owners who have had the same problem. Different material for the bearings is what I hear. Any thoughts by anyone?
#85 of 133 Re: warranty [danball]
by jogousa
May 22, 2011 (4:30 am)
After hearing these and other horror stories I also signed up for Subaru Gold Extended Warranty on my 2010 Subaru XT.
Most of us would really want to know what led to this blow out! Has there been any indications or have they claimed certain miss-use or missed services by the Dealer? This, for the sake of others, would be worth pursuing with the Dealer as to the cause, please!
#86 of 133 Re: warranty [danball]
by ateixeira
May 23, 2011 (8:58 am)
They haven't been hush-hush about it, in fact the bearing issue was well documented. There were few Foresters, more WRXs. I had the range of VINs if you're curious to see if yours falls in that range.
They sent letters to affected owners with early builds, and even had a stop-sale (a big deal in the car biz). They inspected engines and performed oil analysis on them, replaced bad ones, then extended their coverage on all the potentially affected engines (even ones running well).
Indeed, it was a batch of crankshaft bearings, just like you experienced.
If you got a new engine you can be sure they would have the revised bearings part #, and the warranty should offer piece of mind.
So no worries, enjoy your Subie.
#87 of 133 Re: warranty [ateixeira]
by ateixeira
May 23, 2011 (9:00 am)
Original batch of bad bearings fell in the VIN range begins with 9*700001 and ends with 9*700139.
Does your VIN fall within that range?
The recall may have been expanded, that information I got way back in 2009.