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Lincoln MKX Sirius Signal Problems

3 messages,  Last post on Sep 26, 2009 at 1:51 PM

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#1 of 3 Sirius signal problems by walme

Jul 18, 2009 (7:40 pm)

Took delivery on my 09 MKX six weeks ago. Everything is great except constant signal loss (of a few seconds, sometimes more) on some Sirius satellite channels, specifically 77 (Broadway) and 79 (Classical Pops). Dealer says it's Sirius; Sirius says it must be the equipment. The dealer has had it back and checked it out twice. The last time (last week) the dealer had technical assistance from FoMoCo; one of their strategies was to test the Sirius on two other new Lincoln vehicles on the lot - same signal loss on the same channels. Anyone experiencing something similar?

#2 of 3 Re: Sirius signal problems [walme] by robinhsw

Sep 02, 2009 (12:49 pm)

Replying to: walme (Jul 18, 2009 7:40 pm)
I have the same problem. i spoke to Sirius and they told me that their signal strength isn't as good as XM, and it is what it is. I never listen to the channels you do, so I guess it's a system wide issue. BTW, I also think that their Traffic Updates are useless. Sirius sent me a new link, biut it didn't help. All in all, after having XM for the past 3 years, I am totally dissatisfied with Sirius.

#3 of 3 Re: Sirius signal problems [robinhsw] by walme

Sep 26, 2009 (1:51 pm)

Replying to: robinhsw (Sep 02, 2009 12:49 pm)
Keep pushing. My issue was finally resolved when FoMoCo got tough with Sirius. Instead of dealing with the lower-level Sirius techs, the problem was escalated at Sirius and the result was a re-programming of my unit (accomplished remotely). Up to that time, the lower-level Sirius techs had "re-sent" the signal to my unit five times. That never worked; the re-programming did. So keep at it. My unit works perfectly now.

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