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Any problems with 08 acadia seats releasing?

11 messages,  Last post on Aug 31, 2010 at 1:12 PM

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What is this discussion about? GMC Acadia, SUV

Messages Page 2 of 2

#8 of 11 Re: Any problems with 08 acadia seats releasing? [crzymama] by concerned14

Jun 08, 2010 (8:16 am)

Replying to: crzymama (May 21, 2010 3:54 pm)
Hello!
Just thought I could confirm your progress with your seat....
I had the track of my seat replaced...was fine for about a week and then, it happened again! The seat release while we were driving. Are we the only two with this problem!!

#9 of 11 Re: Any problems with 08 acadia seats releasing? [gmcustsvc] by concerned14

Jun 08, 2010 (9:37 am)

Replying to: gmcustsvc (May 04, 2010 11:38 am)
Hello Mariah,
I'm hoping you can help me out here! I have an 08 Acadia, purchased in Canada but the vehicle was from the US. I continue to have the same problem...the dealership already replaced part of the track system....it is still releasing. I have browsed through other websites and it looks like there are more people out there with this problem....is this a recall.... I have a 7 year old daughter sitting in that seat....this really scares me...

#10 of 11 Re: Any problems with 08 acadia seats releasing? [concerned14] by gmcustsvc

Jun 09, 2010 (6:45 am)

Replying to: concerned14 (Jun 08, 2010 9:37 am)
Hello Concerned14,
I am sorry that you are experiencing the concern with your vehicle. I unfortunately cannot diagnose the concern over the internet. If you currently reside in Canada, then I would get in contact with one of our Canadian agents and explain the situation to them. I apologize that I can only assist customers in the U.S.; however, these agents should be able to assist you further. This is how to contact them. Our Customer Communication Centre hours of operation are:
Monday to Friday: 8:00 a.m. to 11:00 p.m. (E.S.T.)
Saturday: 8:00 a.m. to 5:00 p.m. (E.S.T.)
Closed Sundays
Customer Communication Centre:
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (TDD users)
If you would like me to check to see if there is a recall, please email me so I can get some information from you. You can get my email by clicking on my name. Thank you,
Mariah GM Customer Service

#11 of 11 Re: Any problems with 08 acadia seats releasing? [concerned14] by crzymama

Aug 31, 2010 (1:12 pm)

Replying to: concerned14 (Jun 08, 2010 8:16 am)
Sorry for the delay in getting back to you. So far so good on my bench seat, but this is my 2nd replacement - and I am not convinced that it is a permanent solution. I think we are the only two with this problem. I ask everyone I know that has this car, and they look at me like I am crazy! Maybe we should post our concerns on other websites.

Messages Page 2 of 2

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