Front end "CLUNK"

Last post on Jul 15, 2009 at 12:37 PM

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What is this discussion about? Ford Taurus X, Sedan

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#1 of 1 Front end "CLUNK" by tkela2 Jul 15, 2009 (12:37 pm)
I have a 2008 Taurus X. with approx 5500 miles On at least 10 occassions there has been this TRMENDOUS CLUCK sound from the right front and a slight hesitation. It only has happened when the car is on a straight road and going between 20 and 25 mph. The 1st time it happened was in our development and we thought I had hit something. After i figured that we hadn't hit anything we started looking for piece parts on the rod. and then started looking for junk in the road. I CANNOT make it happen it just does. Never any prior indication. The 1st time I took it to my Ford dealer, after the 2nd occurance, they made some firmware upgrades to a couple of the transmission processers. the 3rd time my buddy said "What the hell was thaty: and I said' Firmware updates that didn't solve anything. I took it back to the dealer and they played with it for a couple of days but could not replicate the problem and Ford would not let them do any further investgigation (as in drop the transmission) Guess what it happened on the way out of the dealers parking lot. I have gone to the Ford Customer Relations Center who referred me to the Ford Customer Service Resolution Center which after almost 2 months of trying finially I had a conversation with and they will not do anything about it until I can prove a symptom. I offered 10 affidavits from my friends but the offer was rejected. Anyone have any ideas what this Clunk might be or what my next step with Ford might be? Thanks Bob

#1 of 1: Front end "CLUNK" by tkela2; Jul 15, 2009 (12:37 pm)

I have a 2008 Taurus X. with approx 5500 miles

On at least 10 occassions there has been this TRMENDOUS CLUCK sound from the right front and a slight hesitation. It only has happened when the car is on a straight road and going between 20 and 25 mph. The 1st time it happened was in our development and we thought I had hit something. After i figured that we hadn't hit anything we started looking for piece parts on the rod. and then started looking for junk in the road. I CANNOT make it happen it just does. Never any prior indication.

The 1st time I took it to my Ford dealer, after the 2nd occurance, they made some firmware upgrades to a couple of the transmission processers.

the 3rd time my buddy said "What the hell was thaty: and I said' Firmware updates that didn't solve anything.
I took it back to the dealer and they played with it for a couple of days but could not replicate the problem and Ford would not let them do any further investgigation (as in drop the transmission)
Guess what it happened on the way out of the dealers parking lot.

I have gone to the Ford Customer Relations Center who referred me to the Ford Customer Service Resolution Center which after almost 2 months of trying finially I had a conversation with and they will not do anything about it until I can prove a symptom. I offered 10 affidavits from my friends but the offer was rejected.

Anyone have any ideas what this Clunk might be or what my next step with Ford might be?

Thanks

Bob