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Dodge Durango, SUV
#83 of 428 Four oil changes for one blown engine!
Nov 07, 2010 (6:49 pm)
I have a 2004 Dodge Durango with a blown engine. My 5.7 Hemi has approximately 96,000 miles on it. My vehicle's engine has been properly maintained for the four years I've owned it. I've kept the oil changed every 3,000 miles, have run only high octane fuel in it, and put less than 10,000 miles a year on it. My 17 year old daughter was allowed to drive it to her dental appointment which is thirty miles from our hometown. However, she was not able to get out of the driveway. She called and told me the engine was "banging," and I don't mean slang for awesome. So, she took her old Maxima with over 200,000 miles to her dental appointment, and when I got home, I found out what she was talking about. The engine had thrown a rod. I called Chrysler to ask if there is a recall on the vehicle since after researching my problem on the internet I found that my engine failure is not an isolated incident. I understand completely that I have no warranty on the vehicle, but at such a low amount of miles, I assumed that Dodge had realized with so many reported and repeated problems for this engine that they have an obvious mechanical or engineering defect that needs to be corrected. Unfortunately, Chrysler does not agree. After talking to several agents at Chrysler, I was assigned a case manager who had come to the conclusion that I was on my own, but they wanted to offer me four complimentary oil changes! I did not make that up. Four oil changes for my blown engine. I've babied this vehicle; most of the miles on my Durango have been highway miles. I"ve only hauled a trailer a handful of times. This vehicle should not be worn out. I still have two years to pay on it. As a poor school teacher who relied on this vehicle for transporting his family safely, I am severely disappointed with Chrysler's choice to ignore so many people who have experienced this very same problem of counting on Chrysler to protect our families with a reliable vehicle built to safely carry our families in traffic and through all types of weather. What if the rod would have been thrown as my daughter was driving through the curvy interstate filled full of 18 wheelers? Is it going to take a death for them due to their engine incompetence to respond? What will it take for Chrysler to admit they sold an inferior product? I have five other vehicles, and they all have over 100,000 miles on them. I buy vehicles to keep and to last. I made a mistake trusting Chrysler. I did the same with a 1998 Buick Regal; I won't buy another Buick, and now I won't buy another Chrysler.
#84 of 428 Re: Dodge 2500 Hemi malfunction [usscout5]
Nov 23, 2010 (4:55 am)
Thank you all for all the information on the 5.7 hemi's I got lucky replaced left head #1 piston and nec gasket's about 700.00 and 4 sunday's I was able to flush out the intake manifold it had the valve seat fragments if it was'nt for that tip I would have blown the engine again thank you again,
#85 of 428 Re: 2004 Dodge Durango engine problems [kaykaywc]
Dec 05, 2010 (10:52 am)
My son bought a 2004 2500 with a 5.7
changed oil every 3000. Has less than 100,000 engine blew. dodge
wants 8000 plus. sounds like there a lot of unhappy people.
I will never buy a dodge again.
#86 of 428 knocking really loud
Dec 06, 2010 (6:11 am)
I have a 2004 durango with 5.7 hemi . Never a problum, A couple of days ago while riding around in the neighborhood at 20 miles per hour or less it began shacking, vibrating, and knocking as I have never herd. I did make it home, and shut it off. It would not start and the lights on the dash were acting really funny and things were buzzing.Really strange things. I checked the battery , it was shorted out, I got a new one and things started working again, but when i started the engine its got a very loud knock on the left bank under the valve cover with every rotation of the engine. WHAT THE . I think it may be a bad valve spring or something to do with a valve. Any ideas thanks
#87 of 428 Valve train failure
Dec 06, 2010 (6:45 am)
The issue with the hemis is the harden valve seats coming out of the aluminum heads. If you don't know aluminum heads have to have a hardened steel valve seat pressed into them. This is because aluminum will quickly deteriorate and does not make a suitable exhaust seat, steel must be used. Steel and aluminum expand at different rates. Also because of different types and quality of gasoline the hot exhaust valve can instantly "spot weld" itself to the steel seat and in some cases yank it out. This is a big problem because of unleaded gasoline. The led protected the engine from this kind of damage (thanks EPA) This has always been a downside to pressed in exhaust seats and the machining and material selection is super critical. Looks like this issue is known, since it happens to must people when their vehicle is out of warranty, they chose to pretend it does not exist. The newer Hemi have better quality than the 03, 04s do. This isn't an issue with them. Looks like the early Hemi vehicle adopters are the Ginnie pigs.
#88 of 428 Re: Another Blown Hemi [mqt]
Dec 06, 2010 (7:52 am)
To follow up on my engine failure. . .
After waiting for the dealer for 1 week they told me because the vehicle was out of warranty there was nothing they could do for me, and they suggested opening a case with Chrysler. On Oct 18th I opened a case, giving all of the information about the failure. I also noted that the vehicle had regular maintenance at my local Chrysler dealerships until they both closed about 2 years ago. I also noted that this was the 3rd new Chrysler vehicle I had bought from the dealership. I referenced the several similar cases listed on NHTSA website and this board.
I had to call them a couple of times but they agreed that Chrysler should do *something*. After a week they asked that I authorize the dealer to tear down the vehicle so they could determine the cause and make sure it was not abuse. After doing this I waited 2 weeks. I called the dealer asking for status. They said they were waiting a call back from the case manager at Chrysler. I called Chrysler, and they said they were waiting to get back information from the dealer. This went on for 2 weeks, until I finally facilitated a conference call between the dealer and Chrysler.
One more week went by and the Friday before Thanksgiving my case manager at Chysler called to let me know that they had received all of the information from the dealer but because of the cost that they would need to escalate my case. I was figuring on another week, but was pleasently supprised when she called back 10 minutes later saying that it was approved.
Chrysler footed the bill less a $500 deductable. I got a used motor with a 3 year/100,000 mile warranty. It took another 10 days but I got my vehicle back last Tuesday.
All in all I was out a vehicle for 51 days and it cost me $500. Because I have an extra commuter vehicle I was able to wait it out with Chrysler, and was not in such a hurry to get my Durango back. This saved me about $4000. It ended up being about the happiest $500 repair bill I ever ended up paying all things considered.
#89 of 428 Re: Another Blown Hemi [mqt]
Dec 16, 2010 (2:12 pm)
My 2004 just let go on Monday. Wife's car since new, all maintenance documented, but from what I see here the volume of failures is not enough for Dodge to acknowledge. Filed a report on the NHTSA but doubt it will help. Has anybody been able to find the Mopar part # for a complete OEM engine?
#91 of 428 A Blown Hemi too!!!
Dec 27, 2010 (10:01 pm)
My 2004 Durango with the Hemi also blew a connecting rod causing two major cracks in the block. All the oil leaked out and now it sits in my dealer needing a new engine. It has 71,000 miles and the dealer tells me the powertrain warranty wouldnt even cover it, not to mention that I am 1800 miles past 7 yr/70K warranty period. After doing some research, I discovered all these similar complaints. I filed a complaint with the NHTSA and going to make a call to the corporate offices tomorrow. My Durango was in great shape too.
#92 of 428 Re: A Blown Hemi too!!! [la415m3]
Dec 28, 2010 (6:06 pm)
Well my problem was not as bad as I thought, I told the service manager where to look and was dead on it ,The number 5 cylinder broke a rocker arm , 480.00 and back on the road. I feel we got lucky. I did call corp. and told them if the engine was blown, I would expect help. The only thing that was on my side was the fact that I bought it new, and had all the service work done at the dealer. I do believe they would have helped me if it cost more or it was completely destroyed.