Last post on Nov 27, 2013 at 7:57 PM
You are in the Dodge Durango
What is this discussion about?
Dodge Durango, SUV
#366 of 428 Re: 2004 dodge durango [vancouver2010]
Mar 05, 2013 (1:39 pm)
Chrysler Canada pretty much told me to take a hike. I swear to never buy another Dodge/Chrysler again. It will be their loss in the long run.
Dear Mr. ,
Your e-mail of March 2, 2013, addressed to Reid Bigland, has been referred to the Executive Review Committee for response and we are very sorry to learn of the engine condition currently affecting your 2004 Dodge Durango and of the pending repair expense.
Further to our telephone conversation, at this time, your vehicle has passed the limits of the warranty by more than 5 years and 125,000kms. Unfortunately, Chrysler Canada is unable to provide unlimited coverage on our products and must respectfully decline your request for assistance with the cost any required repairs.
Warranty limitations are not unusual with most consumer products. We sympathize with your inconvenience and we are sorry that we cannot honour your request.
While we regret that we cannot provide a more favourable reply, we hope you can appreciate our position.
Yours very truly,
J. Mingay (Mr.)
Top Care Manager
Chrysler Canada Inc.
#367 of 428 Re: update on Catistrofic Failure [mizmo23]
Mar 07, 2013 (1:51 pm)
Mizmo23, care to share where the cowl panel is and what type of weather strip you used? I am sure I can do this myself if I know where to place it and what type of strip you used. Thanks!
#368 of 428 Re: update on Catistrofic Failure [lacy00]
Mar 08, 2013 (5:07 am)
There is an -improved- version of the plastic cowl piece that is suppose to solve the water problem.
I don't have the part number though. I looked it up a few years ago an it was around $100 then.
#369 of 428 Re: Four oil changes for one blown engine! [dead_durango1]
Mar 10, 2013 (11:01 am)
Wow, this is exactly what happened to my 2004 Durango this past Wednesday 3/6/13. It always ran great, no prior probelms, drove it to work and then got in to leave and bang. Dodge gave me the old "its out of warranty" so there is nothing they can do. I spoke to two different reps and got the same response. They are well aware of the problem with this 5.7 Hemi but they will not do anything. I have an 99 Honda Accord with 220,000 on the motor and it runs as strong as the day I bought it.
I will never buy a Dodge again.
#370 of 428 Re: Four oil changes for one blown engine! [sjerseyjim]
Mar 10, 2013 (2:31 pm)
Sorry to hear about your problem sjerseyjim. Mine failed just a little over a week ago. Hydrolock in the problem with these 2004 Durango hemi's. Water runs right onto the intake manifold and after the gasket dries out water gets into the cylinders. I've been talking to Chrysler and they refuse to admit the problem. Since this issue doesn't show up until the engine has a few miles on it and the gasket dries it's usually out of warranty when it fails.
The #$%!'s from Chrysler Canada offered me employee pricing on a new vehicle. The nerve of them. I've already filed a Better Business Bureau complaint. You can also raise a complaint with the US DOT NHTSA.
US DOT NHTSA
I've done the same here in Canada with transport Canada
If eventually enough of us complain government has to step in and force Chryslers hand to fix their problem.
#371 of 428 Add me to the list 04 Hemi Durango BLOWUP
Mar 11, 2013 (4:42 am)
2004 Durango 5.7 L Hemi 3/11/13
My Durango has had all on time oil changes and I have babied this vehicle. It always bogged down and stalled in the car wash or the rain but never died on me. I was not aware of the problems with water until yesterday when researching the net after starting my durango after it sat a couple of days in the rain out of the garage. It just sounded like it ran a cat thru the fan belt and then KNOCK, KNOCK, KNOCK I'm sure it has a broken rod. It is still holding oil but I'm pretty sure it is done for. 130,000 miles. I will have it looked at today by a local mechanic but Ive worked on cars enough to know what that dreaded knock is. I was in the process of getting ready to sell as I just picked up a nice used truck and had no need for the durango.....and yes you guessed it the new truck is a 05 DODGE RAM with the 5.7L HEMI I have been a MOPAR/DODGE owner since my first vehicle ( DART) 30 years ago. If Dodge doesn't make this right I'm done with them.
#372 of 428 Re: update on Catistrofic Failure [troutautoserv]
Mar 18, 2013 (5:09 pm)
Have experienced the stalling feeling for at least two years, particularly in heavy rain. It actually stalled in a car wash. Based on advice from this forum I had the cowl replaced about a month ago. Dealer had no #%!? clue what I was talking about with stalling sensation. Stalling sensation seemed to go away after new cowl installed. Last week NY-tri state area had heavy rain. Rough idle was back along with check engine light. Drove it around for a day or two and check engine light went off. This past weekend left Durango outside for one night, attempted to start on Sunday and a loud metal clanking noise came from under the hood. Based on the feedback from this forum, sounds like the Durango is toast.
Mar 19, 2013 (4:21 am)
I see several 2nd gen Durango on Craigslist with a dead hemi.
If I had the money I would buy these up and fix them myself. But the problem is for what you would have to invest I could only pay $1500 for the vehicle. People are trying to get what they owe which is $4, 5 and 6K out of them and it with a blown engine. Ain't gonna happen.