Last post on Nov 27, 2013 at 7:57 PM
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Dodge Durango, SUV
#247 of 428 2004 Durango Disappointment
Apr 26, 2012 (12:02 pm)
I was a proud owner of a 2004 Dodge Durango Ltd with the 5.7L HEMI engine. Then it self-destructed at 77k miles. We need to get organized and let Dodge know, at the very least, we are aware of their awful product and follow-up customer service and we will be very vocal about our experiences. They (Dodge, and at least for me, the "new" Chrysler) have permanently lost a customer....plus my husband and son and parents and siblings....
#248 of 428 Re: 2004 Durango Disappointment [lisaintexas1]
Apr 26, 2012 (12:35 pm)
I agree. I also have a 2004 Durango Ltd with 5.7L Hemi and am also in Texas. My engine blew with no warning and I previously had no problems. I did call Chrysler and told them what had happened. They said the engine blowing was not a known issue and basically thanks for the info. They also apologized and said my engine blowing up was just a fluke. I told them this is happening to many 2004 Durangos with less than 100 k miles. AND I would NOT take a chance on another 'fluke.' My husband and I mainly purchased Chrysler products but have lost our business.
#249 of 428 Re: Hemi Failure [seeyuuh]
May 04, 2012 (2:11 am)
Same story as everyone else. Driving yesterday on the Thruway, went to exit and heard a clunk, blue smoke started coming out. I was right at the exit and imediately pulled over and shut it off. My mechanic told me my only choice is to cancel the insurance, take off the plates, and get $350 from the scrap yard for a vehicle that cost $40,000 8 years ago with less than 80,000 miles on it. I would like to get it fixed, but he says he can't even find an engine for it.
#250 of 428 Re: Hemi Failure [chris1017]
May 04, 2012 (4:31 am)
You need to find another mechanic that wants to work and not insult you by pouring salt on a wound.
The ONLY way to recover any value in your Durango is to get it fix, and yes pay for it.
If you vehicle is relatively low miles (less than a 100K) then you can get a premium for it if it looks good.
Find a mechanic that will do a search for an engine (replacing engines is what good mechanics do all the time) and get a good price on a used engine. You should be able to find one for less than $2000 with a guarantee.
A 2nd option is to sell the vehicle to a "rebuilder" and get something for it. (not junk value).
Guys that buy cars and trucks; do some repairs and resell them for profit are all around. 2nd gen Durangos are popular vehicles so there should be some interest there.
Prices vary greatly depending on where you live. In the southern states I have found 4x4s and SUV always bring a premium, but not so much in the northern states because of the rust issues. The salt use on the roads will damage a nice vehicles in just a few years so there is a glut of "fixers" vehicles in that area.
#251 of 428 Re: Hemi Failure [chris1017]
May 04, 2012 (6:22 am)
Sorry to hear your engine blew. I was able to get mine repaired but I didn't have a rod go through the block. I was able to get the engine rebuilt by an engine shop and was quoted $2,500 but once they tore into the engine, the heads were warped and they had to be replaced which cost another $700.00. A dealership was going to charge me $3,500 without replacing the heads so I would have been looking at approx $4,500 at a dealership for the same work. Now I am starting to have other problems with my Durango. First my air conditioning stopped working. I live in Texas and REALLY need it. I was afraid that repair was going to cost another $500 but we were able to reset the unit two days ago and saved ourselves a lot of money. We decided to take it out for a drive last night to see how the air conditioning was working. Stopped at a restaurant and ate, got back in the car, started to pull out of the parking spot by making a sharp turn and the car started jerking and making a chirping noise which sounded like it was coming from the tires. Felt like the wheels were not wanting to turn. Then noticed the svc 4wd indicator light is on. Will troubleshoot this weekend. I'm hoping it just needs fluid in the transfer case. Keeping my fingers crossed. I will not buy another Chrysler product. My next vehicle may be a Ford since they did not take the bail out. But I may look at a Toyota or other foreign cars. Nothing is totally made in America today.
#252 of 428 Re: '04 durango w/ hemi engine failure [evw1959]
May 04, 2012 (6:45 am)
I have noticed my back doors filling up with water after a rain and draining out when I open them. How do I fix that problem? What is the procedure? Thanks
#253 of 428 Re: Hemi Failure [durangoshot]
May 04, 2012 (8:43 pm)
"making a sharp turn and the car started jerking and making a chirping noise which sounded like it was coming from the tires." That means it was/is in 4wd.
On pavement when the tires can't slip that's what happens. When turning one has to travel farther than the other. It can be dangerous if you aren't aware of it, especially making sharp right turns.
On my 2000 it sometimes is necessary to shift into reverse and back up a little to get it to fully disengage from 4wd locked.
#254 of 428 Re: Hemi Failure [chris1017]
May 06, 2012 (7:41 pm)
I understand your agony and of course it happened to me. I had my motor replaced with a used motor through the warranty I purchased when I bought my Durango. The Company found a complete low mileage motor. The motor was out of a 2008 and cost 1,800 complete with shipping. I had to cover $350. I had a Chrysler Dealer do the repalcement. They exchanged my carb, put in new plugs, wires, and dropped the new motor in. That was 2 years ago. The Durango is otherwise a great SUV. I pull a 24ft boat with it. I average 35,000 miles a year seeing clients, and the car performs great. It handles better than my 06 suburban Z71, it's way faster, and gets way better gas mileage. Put a K&N cold air intake and a Throttle body spacer on it. Changed the exhaust to a Flow Master Cat back 70 series American Thunder and I'm getting 19 city and 24 Hwy. at 75 mph. So I say, bump Chrysler, remember Mercedes basically designed everything but the motor, and install a rebuilt or low mileage motor. You won't regret it!
#255 of 428 Re: 04 Durango 5.7 Hemi ENGINE FAILURE [speedtrap]
May 09, 2012 (1:21 pm)
I don't have a durango I have a Chrysler Aspen with the same engine and my engine also seized and of course Chrysler is not going to honor the warranty> i am a mechanic and I noticed the problems and I took it to the dealership prior to the engine locking up on me. The oil light kept coming on and the engine was knocking one day when my husband came home like it was no oil in it. I had him shut it down when the engine cooled I checked the levels and the engine stated it back up it ran fine. I took it to the dealership and told them what was going on it was running smooth and nothing was noted. I think it needs to be a class action done against GM for this engine because like I said I'm a mechanic and I did what I was supposed to do and the engine still failed.
#256 of 428 Re: 04 Durango 5.7 Hemi ENGINE FAILURE [mmorisette]
May 10, 2012 (4:32 am)
Don't know what to say because you post is confusing.
Class action lawsuit against GM??
And I will say again what I think of a "class action lawsuit".
These are for the sole benefit of LAWYERS. Ever notice the TV commercials "if you have suffered (insert ailment) after taking (insert drug, or a surgical procedure) then you deserve compensation. Call the XYZ law firm 1-800-gotcha!.
What those ad are an attempt to gin up a class action lawsuit. They are looking for enough people to file. It has NOTHING to do with justice.
When you take part in one of these you sign your right to compensation over to the lawyers. THEY get the compensation you deserved, NOT YOU. Because there will be 100, 200, 1000 or whatever people that signed up as part of the suit, the plaintiffs share of the settlement (after the lawyers take them majority) is split up among you. So you get a check for $10.