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Dodge Durango, SUV
#131 of 428 2004 Dodge Durango Hemi Fatal Engine Failure
Jun 02, 2011 (3:42 pm)
I read these posts and the ones on the NHTSA site about the flaw in this engine that Chrysler has done NOTHING about and I get so angry. On Sunday April 17, 2011, I went out to start my 2004 Dodge Durango with 76.400 miles on it, and it sounded like a midget was in the engine throwing metal around. It was making the most awful banging and clanking noises.
I had it towed to my local mechanic and he said I had a "hole in the engine block...probably from a thown rod". I was just out of my extended 7yr/70,000mi warranty of course. I contacted Dodge customer service and was assigned a case and TURD case manager named Roland how advised me to have the vechicle towed to my Dodge dealer (at my own expense).
I did that. They made me sign a paper saying I would pay for 1hr of labor to "inspect the engine". Two days later my dealer calls saying that they inspected the "top part of the engine" and it was clean (no signs whatsoever of sludge or neglect) and that the district manager of service wanted them to take apart the bottom of the engine now ....for another 2hrs of labor....are you kidding me????? I was already out over $300. Meanwhile my turd case manager is telling me that since I'm out of warranty ..he doesn't have to do anything for me..but they may give me $1500 after this engine inspection procedure (which could cost as much as $800) Really???? Really??? A new (remaned) engine is $7900.....Really????
The end result is I sold the car to a junk yard and lost 10grand in equity I had on the car. It was a well maintained $40,000 vechicle..the engine should not SELF DESTRUCT!! Dodge-Chrysler does NOT stand behind their products. I filed a complaint on the NHTSA web site...as YOU ALL SHOULD ( https://www-odi.nhtsa.dot.gov/ivoq/) There are 591 complaints....REALLY DODGE???? My tax money bailed out your company??? I took what little scrap money I got and went and bought a 2011 Kia Soul (made 94% in Korea) and will NEVER buy American again!! Please everyone....file your complaints on NHTSA site, it takes less than 10min, maybe we can get a class action suit going..I could NOT afford to loose the equity I had in that car. Does anyone know any other sites to complain?
#132 of 428 2004 dodge durango engine failure
Jun 09, 2011 (7:53 am)
We drove all over the place the day before without any problems. My husband went to leave on Monday morning to run an errand and when he started it he heard a loud clicking sound. Upon investigation...he found a hole in the oil pan and we had it towed to the Dodge dealer where we purchased it new in the summer of 04'. They called the next day and said it was Engine failure and it would cost $6500.00 to fix. Are you serious???? No engine lights, smoking, noises....nothing until the morning he went to start and found the oil on the ground. I did have a problem twice with the engine just dying while i was in driving it....and was powerless to steer it or use the brakes...luckily both times I was in very little traffic. It started right back up both times as soon as I put it in park and turned the key. We have maintained the vehicle the entire time we have owned it and cant understand how they can just charge us for an engine when it was nothing that we did....and by reading the complaints on this site and others...it is apparent that it is a common problem for the 04' Durango's and the 04' Rams and even the 04 Jeeps....why isnt Chrysler doing something about this?
#133 of 428 Re: Another Blown Hemi [gormlg1]
Jun 09, 2011 (8:33 am)
The same thing just happened to us also... I love my truck. We bought it used, it had under 117 000 clicks on it. I babied that truck and my heart is just broken over it... It was going to be $10 000.00 to replace the motor and my husband just refused to put that into it... now I'm looking for a replacement, but I can't get rid of the sick feeling in my stomach... I'm not happy to hear this has happened to others, you think Dodge would clue in that there is a problem and do a recall... to late for my truck, my husband sold it for 1500, which is making me more sick to my stomach thinking about it!!!
Jun 09, 2011 (8:49 am)
Every day more and more people with Dodge Durango/Trucks in the effected years are losing engines to rod failure. Chrysler as a whole is not going to do anything about unless the public outcry affects their PR.
All we can do is register a complaint with NHTSA.
#135 of 428 Re: File a complaint! [drrighteous]
Jun 09, 2011 (9:07 am)
I'm in Canada... is there an agency here to complain to?
I went to the dodge dealership in our area... was basically told "oh Well"... are you looking for another truck... I won't repeat what I told them... if the damn Durango would have started, I would have been driving up somewhere it might have got stuck that would have been very uncomfortable for a certain sales person!!!!
We have a family friend that had the same problem with thier 04 Durango... he's still fighting with Dodge over it and it's been over 2 years....
#136 of 428 Re: File a complaint! [drrighteous]
Jun 15, 2011 (6:26 am)
I agree i filed a complaint with NHTSA and consumer protection. As the 2004 start hitting the higher mileage this is going to happen again and again. After 3 months we are finally getting our durango back tonight.
Got a chance to see the old engine last night and was SHOCKED by the size of the hole in the block. I'm convinced Chyrsler won't do a damn thing until someone dies or gets seriously hurt.
please please go to NHTSA and file a complaint!
#137 of 428 Re: File a complaint! [mjbudd]
Jun 15, 2011 (9:54 am)
We are still in limbo about ours and it happened the 25th of April. My daughter overheard a woman talking on the cell phone last night at Walmart (she was sitting in an 04 Durango) about her vehicle just shutting down while driving again...this time she was on I-70 going 70 mph....so my daughter told her about our Durango and of the many other complaints and told her to look up this site and read about it. I wouldnt doubt but what people have died already and it was blamed on driver error. Isn't there some way that we could all band together and do something?????
#139 of 428 Re: File a complaint! [rambo818]
Jun 15, 2011 (10:09 am)
i don't know what it takes to have a class action law suit started. I had an attorney send Chrysler a letter when we were trying to get them to do something and basically got a letter back saying sorry your SOL.
mine also happened in early April and we are just going to get it back tonight. ended up going with a jasper motor, not looking forward to finding out what the bill is tonight.
#140 of 428 Durango "shutting off"
Jun 15, 2011 (10:20 am)
This was an issue ours was having not long after we bought it (in 2008). Very intermittent but usually while turning, or going up or down a grade it would just DIE.
And I fixed it. This sounds completely unlikely and improbable but I changed the transmission fluid and both filters and it was completely trouble free until the engine blew last year.
There is a technical bulletin on this issue. It has something do with the sensors in the tranny sensing 0 pressure when it should be high because the vehicle is under power. The ECU (brain) shuts the vehicle down to prevent transmission damage; if I understood the bulletin correctly.
IF you have a Hemi Durango you have the 545FE. The track record of this transmission has been outstanding. This does not mean you have a problem, but likely you may have a clogged filter or the fluid can simply be low and cause this issue.