Last post on Dec 12, 2013 at 4:25 PM
You are in the Dodge Durango
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Dodge Durango, SUV
#124 of 429 Re: Another Blown Hemi [mqt]
May 04, 2011 (8:38 am)
My 2004 Durango had a hole in the engine also. never any prior problems, loved the vehicle. driving down road, check engine light flashed, car died, towed to shop. cylinder #4 blew hole thru side of engine. Dodge says 'sorry, out of warranty' because it's got 91,855 miles on it!!!! I talked to case manager and supervisor and still same answer. Since somehow you got them to pay due to outside of warranty, can you share any info on a contact number/or name that you spoke to? my email is g_gormleyyahoo.com. Despite my comments about several similar situations noted on here and that NHTSA website (including my own) they still deny there being any problem...any info you could do to help would be soooo much appreciated. Another engine with a 3yr/100k mile warranty is going to cost us about 7k (in NJ). THANK YOU
#125 of 429 Re: Another Blown Hemi [gormlg1]
May 04, 2011 (8:55 am)
The main thing that helped on my girlfriends Durango was the purchase history she had with Chrysler and the dealership where we went. The shop foreman has a lot to do with the call on fixing the vehicle. we had all the maintenance records in the vehicle when it was towed in. We called the 800 customer service number the first time no luck the second we got a knowledgeable young man who sent us to senior management. The appearance of the vehicle also played into the fact they repaired this Durango it still looks brand new! The only complaint I have with the repair is due to so many engines being replaced there are none available so the had to get a block and build from "scratch" so we got 1 year 12k mile waranties on individual parts instead of the three year 50k waranty. I would not give up, keep calling and trying but see if you can get through to senior management.
#126 of 429 The engine just died with 62k miles
May 19, 2011 (5:54 pm)
How are we going to sue Dodge?
There is no way that "slodge" in any car or truck will destroy it completely with only 62,000 miles!
#127 of 429 Re: The engine just died with 62k miles [joswi]
May 20, 2011 (5:39 am)
I think you mean "sludge", and yes, it is possible, but that's not the problem with the 5.7 hemi anyway, is it?
#128 of 429 04 durango 5.7 engine failed
May 21, 2011 (9:01 pm)
This is quite a conversation.
I just had a phone call from the Dodge dealer, stating that I had a rod bearing failure, at 78,500 miles.
After setting for a few days I went to start my Durango, and it had a funny sound coming from under the car. From what I gather it's the bearing on cylinder number eight. The cost to fix it over $4000 for a short block
#129 of 429 Re: Looking at used 2004 Durango [mjbudd]
May 22, 2011 (1:52 pm)
I originally started this link a couple years ago when my Hemi blew. Luckily it was still under warranty. The new (should i say REBUILT) motor has been working fine ever since (the motor now only has 37,000 miles.) I have read otheres talking about working on a class action suit. Anyone have any info? From what I've been hearing a reading, it seems that the problems were supposedly fixed for 2005 and newr Hemis. i know the aggravation you are all going through, and still keep crossing my fingers everyday that it stays ruinning.
#130 of 429 Re: Dodge Durango Blown [tbird37887]
May 23, 2011 (3:53 am)
Chrysler did end up footing 75% of the bill. My only issue was that the engines are having to be replaced so much none were available. The service manager at the dealer realy worked for us. He wanted a new long block but there was a 6 month backorder. He requested Chrysler to purchase a Jasper engine with a three year warranty so no go. A Chrysler long block had a better warranty than what the Durango came with new! So it ended up the dealership "built" an engine. Found a new block and ordered all new parts. it took two weeks just to locate the parts! One head actualy had to come from Canada none available in the US due to so many replacements (right side) The service manager refused to put any of the old parts on the new engine(thank goodness) Any electrical parts and anything connecting to the engine was thoroughly examined! At last due to no new engines being available we ended up with a 12k mile warranty on each individual part. With all the problems Chrysler should pay 100%...Have been looking at trucks realy wanted a Dakota but dont think so sorry Dodge just cant trust you to spend that much and not know how long before a breakdown!!!
#131 of 429 2004 Dodge Durango Hemi Fatal Engine Failure
Jun 02, 2011 (3:42 pm)
I read these posts and the ones on the NHTSA site about the flaw in this engine that Chrysler has done NOTHING about and I get so angry. On Sunday April 17, 2011, I went out to start my 2004 Dodge Durango with 76.400 miles on it, and it sounded like a midget was in the engine throwing metal around. It was making the most awful banging and clanking noises.
I had it towed to my local mechanic and he said I had a "hole in the engine block...probably from a thown rod". I was just out of my extended 7yr/70,000mi warranty of course. I contacted Dodge customer service and was assigned a case and TURD case manager named Roland how advised me to have the vechicle towed to my Dodge dealer (at my own expense).
I did that. They made me sign a paper saying I would pay for 1hr of labor to "inspect the engine". Two days later my dealer calls saying that they inspected the "top part of the engine" and it was clean (no signs whatsoever of sludge or neglect) and that the district manager of service wanted them to take apart the bottom of the engine now ....for another 2hrs of labor....are you kidding me????? I was already out over $300. Meanwhile my turd case manager is telling me that since I'm out of warranty ..he doesn't have to do anything for me..but they may give me $1500 after this engine inspection procedure (which could cost as much as $800) Really???? Really??? A new (remaned) engine is $7900.....Really????
The end result is I sold the car to a junk yard and lost 10grand in equity I had on the car. It was a well maintained $40,000 vechicle..the engine should not SELF DESTRUCT!! Dodge-Chrysler does NOT stand behind their products. I filed a complaint on the NHTSA web site...as YOU ALL SHOULD ( https://www-odi.nhtsa.dot.gov/ivoq/) There are 591 complaints....REALLY DODGE???? My tax money bailed out your company??? I took what little scrap money I got and went and bought a 2011 Kia Soul (made 94% in Korea) and will NEVER buy American again!! Please everyone....file your complaints on NHTSA site, it takes less than 10min, maybe we can get a class action suit going..I could NOT afford to loose the equity I had in that car. Does anyone know any other sites to complain?
#132 of 429 2004 dodge durango engine failure
Jun 09, 2011 (7:53 am)
We drove all over the place the day before without any problems. My husband went to leave on Monday morning to run an errand and when he started it he heard a loud clicking sound. Upon investigation...he found a hole in the oil pan and we had it towed to the Dodge dealer where we purchased it new in the summer of 04'. They called the next day and said it was Engine failure and it would cost $6500.00 to fix. Are you serious???? No engine lights, smoking, noises....nothing until the morning he went to start and found the oil on the ground. I did have a problem twice with the engine just dying while i was in driving it....and was powerless to steer it or use the brakes...luckily both times I was in very little traffic. It started right back up both times as soon as I put it in park and turned the key. We have maintained the vehicle the entire time we have owned it and cant understand how they can just charge us for an engine when it was nothing that we did....and by reading the complaints on this site and others...it is apparent that it is a common problem for the 04' Durango's and the 04' Rams and even the 04 Jeeps....why isnt Chrysler doing something about this?
#133 of 429 Re: Another Blown Hemi [gormlg1]
Jun 09, 2011 (8:33 am)
The same thing just happened to us also... I love my truck. We bought it used, it had under 117 000 clicks on it. I babied that truck and my heart is just broken over it... It was going to be $10 000.00 to replace the motor and my husband just refused to put that into it... now I'm looking for a replacement, but I can't get rid of the sick feeling in my stomach... I'm not happy to hear this has happened to others, you think Dodge would clue in that there is a problem and do a recall... to late for my truck, my husband sold it for 1500, which is making me more sick to my stomach thinking about it!!!