Last post on Nov 24, 2013 at 12:29 PM
You are in the Saturn VUE
What is this discussion about?
Saturn VUE, SUV
#60 of 208 A/C Problem in 2006 Saturn Vue 3.5L V6
Aug 23, 2011 (2:33 pm)
My Vue has 75,000 km (not miles) on it. The A/C wasn't very cold starting in late June; I took it into the dealership and they topped up the coolant, and put a dye in to check for any future leaks. It worked fine, icy cold until last week, when all it does is blow hot air.
I took it into the dealership again, where the diagnosis is that the compressor hose has two leaks; and I was quoted $1,500 for the repair. This seems outrageous to me. Why is a 5 year old vehicle with so few km having this many problems with the A/C? Is anyone else experiencing similar problems; and has GM offered to do anything about it?
#61 of 208 Re: A/C Problem in 2006 Saturn Vue 3.5L V6 [susieq06vue]
Aug 24, 2011 (11:23 am)
I apologize for the problems you are experiencing with your vehicle. Have you been in contact with GM Customer Assistance? If so, could you please email me your case number? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Caron, GM Customer Service
#62 of 208 Re: A/C Problem in 2006 Saturn Vue 3.5L V6 [gmcustsvc]
Aug 30, 2011 (4:19 pm)
Thanks Caron, I don't know my case number, but have spoken with a person named Chantina at x2729 at GM Canada's customer care centre. She spoke with the dealership and with "the technical people", and because there is nothing in their internal database regarding a problem with the Saturn Vue a/c, they are washing their hands of it. I suggested she check this forum, as there seem to be a lot of people experiencing similar problems as mine; and I mentioned that GM US customer service monitors this forum; but she said that they don't pay attention to external forums.
She didn't (or I guess GM Canada) doesn't see this as a problem. I'm left with the impression that GM doesn't build a quality product, or build it to last any length of time, or stand behind their product.
I hadn't purchased a GM product in the past as I had concerns about the quality (my previous vehicles were a 92 jetta, which is still running fine, and a 2001 honda accord, which is also still running fine). Funny that my 5 year old vehicle with less than 100000 km/60000 miles is starting to fall apart. I took a chance on the Saturn as it had a Honda engine. No problems with the Honda parts.. just the GM ones. I still fail to understand why a hose is $700 when at partsource it is $29.
It is very unlikely I will ever again purchase a GM product; or recommend that anyone else buy one.
#63 of 208 Melting in So. California
Aug 31, 2011 (2:17 pm)
2007 SATURN VUE
Problems with A/C. Please help. Our A/C is working but only during speeds greater than 50mph or when the outside ambient temperature is below 85 degrees. Are there any reported recalls or any repairs that I can do myself? Thank you
#64 of 208 Baking in Arizona
Sep 05, 2011 (6:05 pm)
So I am not the only one withe a faulty Saturn Vue Redline! The A/C system sucks compared to any other car I have ever owned. The A/C blows hot air at idle to low RPM and does'nt realy blow cold when at high RPM. The coolant is at the right level and still tests good as does the cooling copressor. I have also had the runaround at repair shops and outragous dealings at the local GM dealership. Heck, last time they replaced the computer under the dash they broke the fog lite unit and wanted me to pay for the unit they broke. Oh but they said they would take care of the labor. Caron at GM service, How many problems have to build up until GM will call for a recal?
#65 of 208 Re: Melting in So. California [stookydurazo]
Sep 07, 2011 (1:07 pm)
Have the same problem on my 2004 (v-6) Vue - is at the dealer (GMC) as I write this. I am not holding much hope for the outcome of the diagnosis, other than to drive over with a pick-up full of cash in the truck's bed...
#66 of 208 Re: Melting in So. California [kool912]
Sep 08, 2011 (2:56 am)
Please let me know what their fix was. PepBoys said it would cost $1500 to replace 1 of 2 compressors???? Crazy!
#67 of 208 Re: Baking in Arizona [28jalopy]
Sep 08, 2011 (6:13 am)
I apologize for the problems you are experiencing with your vehicle however my department does not handle issuing recalls. What I can do is document your concern to the appropriate department so that your issue has been documented.
Caron, GM Customer Service
#68 of 208 Re: A/C Problem in 2006 Saturn Vue 3.5L V6 [susieq06vue]
Sep 12, 2011 (5:38 pm)
Just had two ac hoses burst on my 08 Vue 3.5L. I took it to my mechanic whom I trust with all my cars. He said that the two hoses rub together and eventually burst from the excessive friction. This seems like a design flaw to me. He said that he would draft a letter for me with pictures showing how this happened in his professional opinion. I plan to go to GM with this. Keep you posted.
#69 of 208 Re: A/C Problem in 2006 Saturn Vue 3.5L V6 [mike_123]
Sep 12, 2011 (6:38 pm)
Thanks....will be waiting to hear. Also, I still haven't heard back from GM. Kinda disappointed