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Saturn VUE AC and Heat Problems

163 messages,  Last post on Feb 19, 2013 at 7:56 PM

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What is this discussion about? Saturn VUE, SUV

    

Messages Page 6 of 17

#48 of 163 Re: 2008 Saturn Vue A/C Blowing hot. [gmcustsvc] by vnix

Aug 09, 2011 (5:47 am)

Replying to: gmcustsvc (Aug 08, 2011 8:04 am)
Caron, I sent you an email teling you where I had it serviced, but I will repeat the message.
 
I have had it at a GM dealer twice in 3 weeks for the same issue. Another appointment Thursday. A/C went out on me again on the way to vacation, so it is the first appt after I get back that I could get. They have already done a gas test and replaced the thermostat.
 
JBA Superstore GM Dealer - Glen Burnie MD

#49 of 163 Re: One thing after another...... [ravenhairone] by gmcustsvc

Aug 09, 2011 (7:54 am)

Replying to: ravenhairone (Aug 05, 2011 5:53 pm)
ravenhairone,
 
I apologize for the problems you are experiencing with your vehicle. Were you planning on having the vehicle diagnosed? Please keep me posted on any information after the vehicle has been diagnosed by a GM dealership.
 
Thank you,
Caron, GM Customer Service

#50 of 163 2007 Saturn Vue A/C out by mwood7825

Aug 14, 2011 (5:00 pm)

I have a 2007 Vue and my A/C has been out for a while. I live in AZ where not having A/C in the summer is not the best thing. I had it checked out and was told that the compressor is either out or there is some debris in the compressor. Is this covered under the warranty?

#51 of 163 AC problem by otbug

Aug 16, 2011 (2:29 pm)

My 2008 Saturn Vue Redline has just over 50,000 miles. Recently the AC and defrost controls have been acting up. When I change the control from defrost to thermostat or bi-level it sometimes doesn't respond to the change. Today, it was over 100 degrees and I had it set at the coldest setting, automatic climate control, and recirculated air. That would in the past make the car very cold. Today, the vents hardly blew and I could feel a little coming from the floor vent, and that was it. It got really hot! Any ideas?

#52 of 163 2009 Saturn Vue Hybrid missing Air Conditioning Compressor Clutch Assembly by jlanouette1

Aug 16, 2011 (4:35 pm)

I took my 2009 Saturn Vue Hybrid into a dealer in Dover, Delaware due to A/C failure. They told me I am missing my clutch assembly on my A/C compressor. I have 45,000 miles on my vehicle does this part just fall off? This repair is in the 750 plus dollar range. Is it able to be done by myself?

#53 of 163 Re: No AC, most of the time [cruise3] by jlanouette1

Aug 16, 2011 (4:38 pm)

Replying to: cruise3 (Jul 28, 2011 10:09 pm)
Hi, I have the same issue. I am missing my clutch assembly it's a press on part that obviously just falls off after X amount of miles. Definitely not a happy camper.

#54 of 163 Re: 2007 Saturn Vue A/C out [mwood7825] by gmcustsvc

Aug 17, 2011 (12:10 pm)

Replying to: mwood7825 (Aug 14, 2011 5:00 pm)
mwood7825,
 
I apologize for the problems you are experiencing with your vehicle. For specific warranty questions I would recommend contacting your local GM dealership as they are the best resource.
 
Thank you,
Caron, GM Customer Service

#55 of 163 Re: AC problem [otbug] by gmcustsvc

Aug 17, 2011 (12:44 pm)

Replying to: otbug (Aug 16, 2011 2:29 pm)
otbug,
 
I apologize for the problems you are experiencing with your A/C. Were you planning on having the vehicle looked at by your local GM dealership? Please keep me posted.
 
Thank you,
Caron, GM Customer Service

#56 of 163 Can we get some service beisdes lip service by sadvueowner

Aug 17, 2011 (7:53 pm)

What I want to know has anyone at all gotten anything from GM Customer Service, besides lip service and empty apologies? They can't even tell you if any A/C issues are covered under warranty for any model make and year, common, and then tell out right to ask your local dealer that could care less, since either way they get paid. Everyone can see that there are issue with Saturn Vue's A/C, except GM, I mean when a part disappears clutch assembly on an A/C compressor falls off, one can only conclude one thing manufacturing defect, and all affected models need to be recalled, customers compensated for any costs incurred do to that defect, it is that simple, GM needs to do the right thing, if you want to retain customer base, otherwise you will go out of business.

#57 of 163 Re: Can we get some service beisdes lip service [sadvueowner] by gmcustsvc

Aug 18, 2011 (8:00 am)

Replying to: sadvueowner (Aug 17, 2011 7:53 pm)
sadvueowner,
Please take the time to check out the following link:
http://townhall-talk.edmunds.com/direct/view/.f0f1679/170
 
The dealer is really your best resource for warranty information. Why you may ask? The dealer is the one who can look at the vehicle, diagnosis it, and pin point the exact part to look. I apologize this frustrates you. If you are unhappy with your dealer, I would be more than happy to assist you in finding a different dealer. Please feel free to email me with your VIN and zip code and I will look into a dealer for you. I look forward to your response.
Christina
GM Customer Service

Messages Page 6 of 17

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