Last post on Nov 24, 2013 at 12:29 PM
You are in the Saturn VUE
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Saturn VUE, SUV
#155 of 208 2008 Saturn VUE Heat/AC Problems
Feb 11, 2013 (10:38 am)
Problems with my 2008 Saturn Vue:
-Heat will not turn off (but fan can be changed from low speed to higher speeds)
-AC will not turn on
-Defroster will not work (Air won't come on)
I've tried to disconnect the battery overnight, and have also checked the fuse in the passenger compartment but have no way to check the fuse/s in the engine compartment (they are block fuses). Everything worked great until about one week ago, and I have no idea what's wrong. Can anyone help with a solution to this? Going to the dealership will probably be expensive.
#156 of 208 Re: 2005 Satun Vue AC Suddenly Died [gmcustsvcsarah]
Feb 11, 2013 (12:30 pm)
This has been an effort in futility. The only suggestion was to take it in to the GM dealership and pay them to diagnose a problem that is a known issue. In 7 years, I've driven less than 25,000 miles. I practice regular and proper maintenance, and the vehicle is always in the garage, not on the street.
I requested that C/S offer some type of discount, at the very least, and was told that they have no control over dealer/service pricing. Seriously?! I bought this car new AND paid cash, yet the best C/S can offer with regard to a KNOWN ISSUE, is to refer me to the service center? Do they really need somebody on staff to tell people to take their car to the mechanic? End result... ABSOLUTELY USELESS!
#157 of 208 2008 Suturn VUE-Doesn't recognize it's in park
Feb 15, 2013 (8:46 am)
I am very disappointed with the 2008 Saturn VUE. My 72 year old mother bought one with very low miles (19K) on it two years ago and purchased an extended warranty. She now has 34K miles on it and has not been able to get the key out of the ignition. She took it in to the dealer and they told her that it does not recognize that the car is in park. Having worked at a dealer for over 12 years, I was absolutely floored that even with the extended warranty, this was not covered and would cost her $800 to fix. To me, a basic safety issue, SUCH AS A CAR NOT KNOWING WHETHER OR NOT IT WAS IN PARK, would be covered under the powertrain warranty, let alone an extended service contract. Last night I was considering which vehicle I may be buying to replace my older vehicle, but after this experience, I may have to reconsider a couple of my choices. Unreal.
#158 of 208 MY LAST GENERAL MOTORS CAR!!
Feb 15, 2013 (8:52 am)
I just recieved my repair estimate from the GM dealer...$1100.00! There is a little solenoid up under the dash that is bad and needs to be replaced. The SAME thing is wrong with my Monte Carlo, and there are numerous posts around the web on GM having a problem with this switch.
I WILL NOT buy another GM product and am heading to our local BMW dealer after work to replace my Saturn VUE. I'll trade that junk in and get a real car this time. Thanks for NOTHING General Jerks!!!
#159 of 208 Time to buy a Foreign car...
Feb 15, 2013 (11:51 am)
I just recieved my repair estimate from the GM dealer for $1100.00! There is a problem where I can't turn the heat off and can't turn the air conditioning on. There is a little solenoid up under the dash that is bad and needs to be replaced. The SAME thing is wrong with my Monte Carlo, and there are numerous posts around the web on GM having a problem with this switch.
I WILL NOT buy another GM product and am heading to our local BMW dealer after work to replace my Saturn VUE. I'll trade that junk in and get a real car this time. Thanks for NOTHING General Jerks!!! I used to work for General Motors and should have known better than to purchase anything made by them. My fault, but it won't happen again...
#160 of 208 Re: 2008 Suturn VUE-Doesn't recognize it's in park [nick72310]
Feb 15, 2013 (12:26 pm)
We're sorry to hear about the situation with your mother's Vue. Is everything working okay after the repair work? What service contract does she have?
Sarah, GM Customer Service
#161 of 208 Re: MY LAST GENERAL MOTORS CAR!! [autoguy57]
Feb 15, 2013 (12:33 pm)
We're sorry that your Vue needed these repairs and that you're thinking about trading it in. Is there anything we can look into for you at this time?
Sarah, GM Customer Service
#162 of 208 Re: MY LAST GENERAL MOTORS CAR!! [gmcustsvc]
Feb 19, 2013 (5:04 am)
Why doesn't somebody at GM take these complaints and do a simple Pareto Chart on them? It seems like many of the issues on this Board are similar, and with a simple Pareto GM could classify them and find out why so many people are having similar problems. I worked for GM for over 5 years, my Father retired from GM, all I have bought are GM products for over 40 years...
Now it's time to look at another brand, maybe time to take a look at a foreign car maker who cares about the customer? Sad that GM is losing customers because they don't care.
#163 of 208 Re: MY LAST GENERAL MOTORS CAR!! [autoguy57]
Feb 19, 2013 (6:56 pm)
GMC and the rest of domestic car manufacturers as well as other domestic companies are big on lip service and short on actually providing customer service, no need for me to name them, it obvious, companies are run by hypocrites, this would not be if merit was used to measure leadership skills, instead nepotism and crony-ism will ruin this country, enough said about how are country is being ruined from within by incompetence.
The day Saturn folded, GMC should have taken the responsibility and made us Saturn owners satisfied, we were their future customers, they blew it, instead it was lots lip service, spin, and promises promises, here is a $1000 credit buy GMC, get rid of your Saturn vehicle. They lost me as a customer long time ago, when I went to the dealer and all of a sudden I had $1500 worth of work to be done just few days after my warranty expired, not counting air condition issues,, yet I used the dealer for oil change every 3000 miles, every month, they failed to see any of these problems and fail to fix many things that were not working on the car even after I pointed them out, essential I was ignored since Saturn no longer existed...there were always hints to buy new vehicle, my dealer was pushing Nissan, and GMC.
NOTE: How do parts on my Saturn Vue become bad right after the warranty expires and not one part but many parts (front arm bushings, serpentine belt, air condition unit, seat heater passenger side, manual transmission linkage, etc.), all which should have been replaced during the warranty period. Anyways that is my opinion.
#164 of 208 2009 Saturn VUE A/C blows warm
May 22, 2013 (2:46 pm)
Our 2009 VUE air conditioner would blow warm after driving for an hour or 2. Since the dealership we use (only certified Saturn repair shop since Saturn went under) is always busy, I asked the service writer if he would like us to replicate the problem and bring it in when it started acting up. He agreed and we were able to show up with the problem replicated and they could see what was happening.
When the air conditioner would blow warm, there would be a connection behind the engine that would ice over (the longer it ran, the bigger the chunk of ice). If you follow the metal lines from the A/C compressor towards the back of the engine, you will see the connection.
Within an hour, the service writer came back and told us it was the expansion valve. Our air conditioner has been working fine since.
I suggest, if you can, replicate the problem and drive to the repair shop while the problem is happening. Don't even turn the car off until they can see it.
I know there are shady mechanics out there, but, from what I've seen, most mechanics want to fix your car and it is frustrating for them when they can't duplicate your problem. I hope this helps.