You are here: Forums SUVs Lexus RX 300/330/350 2010 Lexus RX 350 USB iPod Aux Problems

2010 Lexus RX 350 USB iPod Aux Problems

16 messages,  Last post on Nov 24, 2009 at 10:34 AM

You are in the Lexus RX 300/330/350 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Lexus RX 350, Entertainment System, SUV

Messages Page 2 of 2 1 2 Prev Next Last

Go To Msg # Search This Discussion

#7 of 16 Re: 2010 RX350 IPOD INTERFACE PROBLEM [tea3] by gfh1 Oct 26, 2009 (6:25 am)
Replying to: tea3 (Oct 22, 2009 4:03 pm) I have an older I POD with the same problem
#8 of 16 Re: iPod never plays [rlm51] by wbeesley Oct 30, 2009 (11:57 am)
Replying to: rlm51 (Oct 13, 2009 1:48 pm) Having the same issue with a new RX450h. Plays 1 time in 4, maybe. Happens with both Nano's we own, and with two different cables.    The dealer is telling me we need to update the firmware in the iPods. There is no tech bulletin, and his tech support was no help officially. He got the story from his tech rep who supposedly had the same problem. Our service rep could not tell me if he meant "firmware" or "software". He also did not know that iTunes will always keep the software on an iPod up to date.   I feel like I'm getting blown off, but I'll investigate updating the iPods. "> Replies to this message: rlm51 (Nov 04, 2009 12:35 pm)
#9 of 16 Unfortunate Feedback from Lexus by jp301 Oct 31, 2009 (5:56 am)
After getting the standard "thank you for your feedback" message, I pressed to get an answer on whether Lexus has plans to fix the iPod USB Audiobook restart problem. Got the following answer:   "Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.   At this time we do not have an update for the software to accomplish the action you described in your previous email. However, we will document your request for this function for future product enhancement consideration. We apologize that this feature has not met your expectations.   If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 am to 6:00 pm, or Saturday, 7:00 am to 4:00 pm, Pacific Time. "   Oh, well -- I'm going to try an FM transmitter...
#10 of 16 Interim solution to iPod interface by jp301 Oct 31, 2009 (7:04 am)
Turns out that there is an Aux jack right next to the USB port on the 2010 RX350 (down in the bowels of the console box). So you can plug the iPod directly in, using the headphone jack on the player and a male-male cable to the car Aux jack. You have to control the iPod manually, but at least you can listen to audiobooks without them restarting. Use the "AUX" tab on the audio system (at least that is what works on mine, which has the Nav system).   Page 319 in the main manual shows the location of the Aux jack.   I encourage you all to email Lexus to complain about this function on the USB port. A very nice service rep I spoke with said the volume of complaints will help prioritize a software upgrade. Replies to this message: gfh1 (Nov 01, 2009 4:27 pm) shelby8 (Nov 23, 2009 4:45 pm)
#11 of 16 Re: Interim solution to iPod interface [jp301] Contact Lexus !!! by gfh1 Nov 01, 2009 (4:27 pm)
Replying to: jp301 (Oct 31, 2009 7:04 am) The AUX input will not charge your I Pod, and of course you can not use the screen to change tracks.   Use this web site to complain. Please complain ! As this defect impairs all i Pods and software versions on all 2010 RX s . Remember that this is an option you paid for . Also take it into the dealer and make them burn service hours looking at it. Bring mutiple I Pods and really get their attention.   Does it effect other 2010s Replies to this message: shelby8 (Nov 23, 2009 4:45 pm)
#12 of 16 IPOD INTERFACE by tea3 Nov 03, 2009 (8:37 am)
Will some post the Web Link to Lexus so everyone can start send a COMPLAIN. GFH1 is absolutely correct, we all pay for this USB OPTION, its just about right for us to be able to use it.
#13 of 16 Re: iPod never plays [wbeesley] by rlm51 Nov 04, 2009 (12:35 pm)
Replying to: wbeesley (Oct 30, 2009 11:57 am) Thanks, wbeesley.   I know that my iPod is ok because as you said, iTunes keeps the iPod up-to-date automatically. (Not to mention that the iPod works fine in a different vehicle.)   The initial six month service is next month, and I will have them check out this issue at that time. I will post any results (good or bad) after that service is completed.   Bob in the Mile High City
#14 of 16 Re: Interim solution to iPod interface [jp301] Contact Lexus !!! [gfh1] by shelby8 Nov 23, 2009 (4:45 pm)
Replying to: gfh1 (Nov 01, 2009 4:27 pm) We are having the same problem! We have a RX450H and our ipod now stopped working completely! To bad my friend sons car is a 2010 Ford Focus and he can play songs manage his calls and play incoming Text messages for a 395.00 option! Boy did lexus drop the ball... The dealership said they are working on it what load of crap! I am calling them tomorrow and demand they fix it, three trips and its a lemon!
#16 of 16 2010 RX 350 - USB iPod Aux Question by rxers Nov 24, 2009 (10:34 am)
Hi Guys -   Just got a 2010 RX 350. It has a USB and a AUX output, but I am not sure what to do with that.   #1 - can I use my iPod to connect to this? I know I can via the AUX audio out, but that won't allow me to control the iPod menu.   #2 - Whats the USB connection for? Do I use that for my iPod? If so, can I control that? What about USB thumbdrives with MP3s?   THanks!

Messages Page 2 of 2 1 2 Prev Next Last

Go To Msg # Search This Discussion

You are here: Forums SUVs Lexus RX 300/330/350 2010 Lexus RX 350 USB iPod Aux Problems