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Subaru Added Security

82 messages,  Last post on Sep 06, 2010 at 11:48 AM

You are in the Subaru Legacy & Outback Forum.

What is this discussion about? Subaru Legacy, Subaru Outback, Car Warranties, Sedan, Wagon

Messages Page 9 of 9

#75 of 82 Re: Subaru Added Security [aan1234] by ateixeira

Mar 21, 2010 (5:40 am)

Replying to: aan1234 (Mar 19, 2010 8:46 pm)
I think Auto Nation is the biggest dealership group in the country, so that should be fine even if you move.
 
Great price on the warranty. What's the name of the dealership again? On-line link?

#76 of 82 Re: Added Security Gold Plus excluded parts [ateixeira] by xwesx

Mar 22, 2010 (11:20 am)

Replying to: ateixeira (Mar 19, 2010 6:54 pm)
trim/upholstery/paint - any damage would come from wear and tear, no?
 
No, I would think not. Sure, things like tears/holes in the upholstery or chips in the paint could happen from user damage (wear & tear), but paint problems like cracking and flaking are more indicative of application/quality issues, as well as interior fading, cracking, de-laminating... you name it. Whatever, though. For me, excluding those items (especially rattles, which are a HUGE issue for newer Subarus - interior fit/finish is highly questionable) greatly reduces the value of any extended warranty.
 
The only problems I have had on any of my three newer ('07, '08, '10) Subaru vehicles involves interior components: numerous rattles and cracked shift boot & brake boot (which was corrected in later model years with revised material). So, I am not convinced of the long-term prognosis of the interior (which is, for the most part, excluded from the extended warranty).

#77 of 82 Re: Added Security Gold Plus excluded parts [xwesx] by ateixeira

Mar 22, 2010 (1:30 pm)

Replying to: xwesx (Mar 22, 2010 11:20 am)
I bet they do that to prevent the OCD folks from coming in again and again when it's something small.
 
If you're nice, it's not like that. Our 2002 Legacy had a non-linear throttle, and my wife took it in. They replaced the entire throttle cable assembly, and gave us a Mercedes Benz C240 4Matic wagon as a loaner.
 
All I asked for was a similar 4WD/AWD station wagon.
 
They fixed that and a recall in one day. I was hoping to keep the Benz for a couple of days for an extended test drive, so it was quicker than I wanted it to be.
 
We didn't have any rattles so I can't comment. I doubt they would just dismiss you, though. A few Forester guys have had dealers address rattles under warranty, and I'm sure the standard warranty has the same disclaimers.

#78 of 82 Re: Subaru Added Security [ateixeira] by aan1234

Mar 22, 2010 (4:07 pm)

Replying to: ateixeira (Mar 21, 2010 5:40 am)
> What's the name of the dealership again? On-line link?
 
power.subaru.com

#79 of 82 this & that about service contracts & predicting failures... by fendertweed

Aug 18, 2010 (11:59 am)

Hi all,
 
checking back in on this thread again, 12.5 mos. after buying my new '09 OB Ltd. (getting its 15k service today)... lots of good thoughts pro & con on ESCs (Extended Svc. Contracts) here but as I was thinking about my decision to wait a while to get one for my OB (since I have 3/36 to decide), and thinking about how I would weigh the initial reliability of the car (any car) in deciding on an ESC, I remembered what I discovered when I looked back at my ex-'01 Audi A6 after replacing an engine at 87k and numerous other pricey fixes between 87-103k that led me to sell a car I loved and wanted to keep for many more miles than that ...
 
... That car had NO significant repairs during its first 49k miles... had a lot of things done under warranty at 50k (tie rod ends, gaskets/leaks etc.), but based on its first 45-50k I would have hesitated on an ESC but since it had things like a $12k Tiptronic tranny I bought one.... my best investment of the past 10 yrs., I recovered more than 3 times what that contract cost me -- I "invested" ~$2,400 and within 4 years recovered about $8,000 in reimbursed repairs.
 
The Subie should certainly be more reliable and doesn't have a $12k tranny or a $10-15k engine, but like many modern cars it has complex stuff, so for ex., a bad A/C-Radio unit or any number of things could easily get you well on your way to recover your contract cost.
 
Just a random thought on a rainy day, I will still wait probably 8-18 mos. before I but the Gold Plus on my OB.... if it had a 5 spd. AT and more comfortable seats it would be almost perfect.
 
cheers,
Jon

#80 of 82 Re: this & that about service contracts & predicting failures... [fendertweed] by xwesx

Aug 18, 2010 (1:12 pm)

Replying to: fendertweed (Aug 18, 2010 11:59 am)
Thanks for sharing, Jon!
 
I think the '05-'09 Outback was a fantastic wagon and am glad to hear you are enjoying yours. One of these years, I would really like to find an '06 Limited with manual transmission.
 
I am still undecided about an extended warranty for my '10 Forester; I have about 12 more months to decide. While I am not "worried" about a pending failure, I look at is as a cost/benefit "investment" as well. Part of that benefit is the fact that this is my wife's car and she may very well prefer to have the added peace of mind. For me, though, the most likely items that I will want to address (such as a recurrence of interior rattles previous "fixed" under warranty) are excluded from the extended warranty contract... I wonder why?!
 
The odometer clicked over 16,000 miles last night.

#81 of 82 Re: this & that about service contracts & predicting failures... [xwesx] by dave128

Sep 06, 2010 (4:58 am)

Replying to: xwesx (Aug 18, 2010 1:12 pm)
The best cost/benefit is being able to recoup a good chunk of its cost when you go to sell your vehicle privately. If you can leave at least a years worth of coverage on the contract you should be able to get about half the cost back. That's a nice security blanket for the new owner.

#82 of 82 Re: this & that about service contracts & predicting failures... [dave128] by xwesx

Sep 06, 2010 (11:48 am)

Replying to: dave128 (Sep 06, 2010 4:58 am)
That is an excellent point for many new-car owners out there. Unfortunately, I typically don't consider replacing a car until it is north of 200,000 miles. For some reason, I can't find an extended warranty that will go that long.
 
Personally, I would be happy to pay a reasonable asking price for a used car that had an extended warranty in effect at the time of purchase, as long as the seller had complete service records/logs on the vehicle. If the records were not available, the warranty would be useless.

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