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GMC Terrain

297 messages,  Last post on Apr 15, 2013 at 3:29 PM

You are in the GMC Terrain Forum.

What is this discussion about? GMC Terrain, Car Comparisons, SUV

Messages Page 27 of 30

#257 of 297 Re: stabilitrak & engine power reduced lights [gmcustsvc] by bwall2

Jan 28, 2013 (2:49 pm)

Replying to: gmcustsvc (Jan 28, 2013 11:29 am)
At least you were still able to drive it! My Terrain QUIT totally - first vehicle I ever had do that. It was the "camshaft" actuator that had to be replaced. It is a very frustrating vehicle.

#258 of 297 2010 GMC Terrain In the shop AGAIN by pkpy64

Jan 31, 2013 (2:36 pm)

I decided that I would try an american made car after having a Hyundia Sante Fe. My 2010 Terrain has gone to the shop 7 times now since I have purchase in May 2012. They have replaced the timing belt, tension, cam sensor, another pump, and put a oil cap on due to leaking oil plus the knocking. I was told that "it was supposed to sound like that" I know it shouldn't knock like that. So disappointed in this car and it really has made me never want to get a GMC car ever again. What is the problem and what is the solution? I do like my Terrain but can't keep throwing money into somthing not working on top of a car note.

#259 of 297 Re: 2010 GMC Terrain In the shop AGAIN [pkpy64] by gmcustsvc

Feb 04, 2013 (2:09 pm)

Replying to: pkpy64 (Jan 31, 2013 2:36 pm)
pkpy64,
 
We're sorry to hear that you've had so many troubles with your Terrain. Have you worked with Customer Assistance at all on these concerns? Do you have any updates about the status of your vehicle since your last post?
 
Sarah, GM Customer Service

#260 of 297 2010 terrain troubles by lmcpeek

Feb 07, 2013 (10:50 am)

When I originally bought my 2010 terrain I loved it! But obviously it was NOT a car built to last! I drive 120 miles/day round trip to work which is why I bought this particular vehicle The gas mileage has been good but that is not my complaint. I bought the car brand new may 2010. It now has 101,600 miles on it. Approx 1 year ago it had the timing chain replaced (approx 60,000 miles and still under warranty) In Dec 2012 my transmission had to be completely rebuilt!! ( Under extended warranty-1100 miles left to go) It took 3 weeks to diagnose and fix it then. I broke down and had to be towed when the "wave plate" broke inside! Now I just had it back 2 weeks and it stalls out on me yesterday morning( of course OUT OF WARRANTY by 1600 miles). Another towing to dealership and not a definitive diagnosis yet but they are saying cam actuator failure!!! 3 major repairs in 1 -1.5 yrs. 2 in last 30 days!!! Last GMC I buy! Very sad and disappointed in this car. I urge anyone considering buying a Terrain- GET AN EXTENDED WARRANTY!! You'll need it!

#261 of 297 Re: 2010 terrain troubles [lmcpeek] by bwall2

Feb 07, 2013 (11:17 am)

Replying to: lmcpeek (Feb 07, 2013 10:50 am)
Or better yet, don't buy this terrible piece of trouble. My cam actuator on 2011 went at around 20,000 miles. Can't imagine what we will have to spend on awful vehicle since we don't have extended warranty. LAST GM product for us. 2007 Camry Hybrid with 93,000 miles - not one dime spent on this great Japanese vehicle. Inspections every year - not even brakes yet!

#262 of 297 Re: 2010 terrain troubles [lmcpeek] by gmcustsvc

Feb 09, 2013 (10:10 am)

Replying to: lmcpeek (Feb 07, 2013 10:50 am)
lmcpeek,
Any news on this since Thursday? We're sorry that you've had to make two trips for repairs within the last month or so.
 
Sarah, GM Customer Service

#263 of 297 Re: 2010 terrain troubles [gmcustsvc] by lmcpeek

Feb 09, 2013 (10:33 am)

Replying to: gmcustsvc (Feb 09, 2013 10:10 am)
No Sarah not definitive word yet. First the shop said cam actuator now they are saying it IS the transmission again, the torque converter. I was told after the rebuild it would have a 12,000 mile warranty and when I asked if this was covered I was told they would have to work on me with this which I believe is unacceptable !! I was contacted today (Sat) by a GM customer service rep but missed his call and couldn't get ahold of him again. Jut waiting to see. In the meantime I am seriously considering purchasing another car. I dont feel like this one is dependable anymore. I will be upside down in my loan/trade in value but I don't trust this vehicle anymore. It's sad because I love this car and wanted to keep it indefinitely b I have to have something dependable to drive having small children I don't like the idea if being stranded with them in a dark country road again.

#264 of 297 Re: 2010 terrain troubles [lmcpeek] by gmcustsvc

Feb 09, 2013 (11:21 am)

Replying to: lmcpeek (Feb 09, 2013 10:33 am)
lmcpeek,
What is your case number? I can check to see if there are any urgent updates for you.
 
Sarah, GM Customer Service

#265 of 297 Re: 2010 terrain troubles [gmcustsvc] by lmcpeek

Feb 09, 2013 (2:47 pm)

Replying to: gmcustsvc (Feb 09, 2013 11:21 am)
Case number 71-1153410404. Thanks

#266 of 297 Re: 2010 terrain troubles [lmcpeek] by gmcustsvc

Feb 10, 2013 (11:20 am)

Replying to: lmcpeek (Feb 09, 2013 2:47 pm)
lmcpeek,
 
I see that your agent has a call scheduled out to you tomorrow afternoon. I'll let them know that you're expecting them! What is the best time of day to contact you?
Sarah, GM Customer Service

Messages Page 27 of 30

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